Schwimmbad Cergy

The staffs we encountered were all friendly and welcoming, when we checked in the staff showed us around and offered free coffee, drinks, pastries and fruits. It also offers luggage storage service, our things were all safe, nothings missing. The location is central and the room is comfortable, although there was water leaking out of the shower, making the bathroom floor wet. We talked to the staff about it and they sent someone to fix it the next day. We realised a stain on the blanket at 23:30 when we were ready for bed, we called the front desk and he brought new sheets and protectors straight away, we were amazed by the service provided in this hotel, we felt valued and being taken care of. Even though it’s not 100 percent perfect, but we will surely be back when ever we are back in Paris.

Super schönes Zimmer, gute Lage und liebes Personal.

Very friendly and helpful staff, the room was clean and had all amenities we needed, and the breakfast was great.