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Bewertungen von Crowne Plaza Plymouth, an IHG Hotel

4 out of 5
Crowne Plaza Plymouth, an IHG Hotel
Armada Way, Plymouth, England

Bewertungen

8.4

Sehr gut

482 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
346 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
88 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
51 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.8/10

Personal & Service

8.2/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

patrick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The only thing was the Clogged drain in the bathtub this was not always that much comfortable
Aufenthalt von 6 Nächten im Dezember 2021

8/10 – Gut

Verifizierter Reisender

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Gutes Hotel, nicht mehr ganz neu, einiges funktioniert nicht so richtig (Kartenleser an Tür),
Aufenthalt von 4 Nächten im September 2019
Antwort von Tina am 12. Sept. 2019
Thank you for your review.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good!
A well run hotel in an excellent position. The building is faily dated but well kept. Internet access in the lobby for guests is valuable as i don't have mobile connecitons. Very helpful and efficient staff
Aufenthalt von 4 Nächten im August 2019
Antwort von Tina am 29. Aug. 2019
Thank you very much for your review.

8/10 – Gut

Hubertus

Gut: Sauberkeit
Aufenthalt von 1 Nacht im August 2019
Antwort von Tina am 16. Aug. 2019
Thank you for your rating

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2019

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel
Aufenthalt von 1 Nacht im November 2018

8/10 – Gut

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and perfect for access to Plymouth Hoe and the barbican
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had just developed a minor medical condition which means using a wheelchair. One to one safety briefing and a ground floor suitable room was provided. Friendly efficient staff and stunning views across Plymouth from the Penthouse restaurant.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MJ am 13. Mai 2024
Dear Steven,Thank you very much for taking the time to review our hotel. It is great to read you enjoyed your stay with us and we hope to welcome you back again soon.Sincerely,Marcin JurczakGeneral Manager

10/10 – Hervorragend

Paul, Birmingham

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel and the staff are very friendly and helpful. Had a nice meal and amazing breakfast in the Marco Pierre white restaurant with a lovely panoramic view of Plymouth Hoe and out to sea . My only criticism would be the evening meal in the Marco Pierre restaurant was not at the standard I expected because my the Cod I had with my meal was tasteless . I would highly recommend this hotel and would book again .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MJ am 13. Mai 2024
Dear Paul,Thank you for your feedback and we are looking forward to welcoming you back again.Sincerely,Marcin JurczakGeneral Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Administrator am 1. Mai 2024
Dear David, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole

10/10 – Hervorragend

Peter

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Administrator am 20. Mai 2024
Dear PeterThank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location for visiting the area. Nice restaurant with very good breakfast.
Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel Administrator am 1. Mai 2024
Dear Susan, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were great , especially Michael in the lounge .
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Administrator am 22. Apr. 2024
Dear Michael, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole

10/10 – Hervorragend

Geoffrey

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Administrator am 30. Apr. 2024
Dear Geoffrey,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

10/10 – Hervorragend

Takayuki

Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Administrator am 30. Apr. 2024
Dear Takayuki,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

10/10 – Hervorragend

YOKO

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you very much. I enjoy my travel to Plymouth.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Administrator am 8. Apr. 2024
Dear Yoko,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Administrator am 4. Apr. 2024
Dear Steve, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole

8/10 – Gut

Elizabeth

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Very friendly staff, the breakfast had a great choice of food, rooms very clean and bed very comfortable.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Administrator am 2. Apr. 2024
Dear Elizabeth, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole

8/10 – Gut

Susan

Mit der Familie gereist
All ok. Nothing to really dislike.
Aufenthalt von 1 Nacht im März 2024
Antwort von MJ am 14. März 2024
Dear Susan,Thank you for your review. Hope to welcome you back again soon.Sincerely,Marcin JurczakGeneral Manager

10/10 – Hervorragend

DR K R

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely short stay in Plymouth.
Breakfasts and dinner were excellent. Our room was spacious and had a superb view over the Hoe.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Administrator am 4. März 2024
Dear DR K R,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

10/10 – Hervorragend

B

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best chain hotel in Plymouth
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Administrator am 27. Feb. 2024
Dear B,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

10/10 – Hervorragend

Kay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 28. Feb. 2024
Dear Kay, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole

10/10 – Hervorragend

joanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Fantastic hotel, wonderful room, large and clean, wonderful bar and restaurant, very good staff, will definitely be going back again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 26. Feb. 2024
Dear Joanna,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

6/10 – Okay

Brian

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Administrator am 26. Feb. 2024
Dear Brian,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

8/10 – Gut

Paul, Minehead

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great meal at Marco Pierre restaurant in the hotel and wonderful swimming pool
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Administrator am 20. Feb. 2024
Dear Paul,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

10/10 – Hervorragend

Heather

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 20. Feb. 2024
Dear Heather,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole

4/10 – Schlecht

Vicki

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 19. Feb. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Handy hotel near the Hoe with added benefit of pool and sauna only complaint would be our room on 10th floor was very noisy from the restaurant above late in evening and early breakfast.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 19. Feb. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Richard

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Administrator am 26. März 2024
Dear Richard, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole

8/10 – Gut

Mark

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Administrator am 14. Feb. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

8/10 – Gut

Mark

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Administrator am 12. Feb. 2024
Thank you for choosing Crowne Plaza Plymouth for your recent stay. We greatly appreciate your feedback as it helps us improve our services. Your positive comments about our team, amenities, and hospitality are truly valued. We look forward to welcoming you back for another memorable stay. Many thanks, Lois Poole

8/10 – Gut

H R M

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great room with lots of facilities.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 12. Feb. 2024
Thank you for choosing Crowne Plaza Plymouth for your recent stay. We greatly appreciate your feedback as it helps us improve our services. Your positive comments about our team, amenities, and hospitality are truly valued. We look forward to welcoming you back for another memorable stay. Many thanks, Lois Poole

10/10 – Hervorragend

Rob

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 7. Feb. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

8/10 – Gut

Anthony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cleaniness was excellent. The food at the Gala Dinner was not very inspiring and I cannot remember leaving food on the plate
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Claire

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great room - exceptionally clean and comfortable, staff are very friendly and very helpful. Lovely swimming pool. Will definitely return
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

4/10 – Schlecht

RODNEY

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Faye

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Thank you for your feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Nola

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Steve, Ottawa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
a fantastic place to stay
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Thank you for your feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

4/10 – Schlecht

Glen

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Administrator am 5. Feb. 2024
Hi Glen, We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

8/10 – Gut

J

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hotel Administrator am 18. Jan. 2024
I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Administrator am 16. Jan. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Administrator am 16. Jan. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Administrator am 16. Jan. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Some improvements needed.
I have stayed at the Plaza many times, but recently noticed a steady decline on what you get in return for your money. Long lines at check in, I was 16th in line. Staff working hard to combat this. Premium room spacious, but very worn. stained carpets, stained towels, no robes/slippers or additional amenities in room. (We had them 4weeks ago) great king size bed, very comfortable, the room just felt like it needed a deep clean. Poor premium lounge big difference noticed since our last visit, very busy limited seating, a bigger space is needed for the amount of people wanting to access it at peak times (the limited hours alcohol is available) some people were unable to find seats and left. Breakfast items not restocked when running low, not a bad selection when all items are available. However all staff are polite friendly and welcoming. location is ideal for the Barbican, the Hoe, and the city centre. Parking is tight, the overflow is a little better. There are hotels half the price in this area, offering the same standards, Plaza needs to stop cutting back on amenities and staffing if it wants to keep it’s premium prices.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel administrator am 12. Jan. 2024
I would like to apologise for not meeting your expectations for the duration of your stay. Your comments have been passed onto our Housekeeping Manager so the necessary actions can be carried out accordingly. We look forward to welcoming you again as we hope to show you that your unsatisfactory stay was an exception. Many thanks, Lois Poole

8/10 – Gut

Sarah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Administrator am 12. Jan. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Crowne plaza
The location of the hotel is excellent directly overlooking Plymouth Hoe. The room itself was huge and the bed was enormous. The bathroom however was very disappointing- it was tiny and to get into the shower you had to climb over the toilet.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel administrator am 12. Jan. 2024
I would like to apologise for not meeting your expectations for the duration of your stay. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

8/10 – Gut

Louise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Administrator am 2. Jan. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole

6/10 – Okay

m

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Administrator am 2. Jan. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole