Poço do Mouro Holidays from CHF 762

I like proximity to town centre. The building needs some updates. But in general everything was OK. Thanks.

The pictures making it look newer and updated, it’s very dated. The room I had looked like something out of the 80’s. Beds were hard as a rock. The only reason I’m giving any good stars was the front desk guy, who was doing a great job.

Bathroom door metal handle too sharp ..can cut your hand !

Much of the property and hotel have been remodeled. Although clean, the rooms have been ignored since the mid 70' probably. They need updating. I've never encountered a hairdryer fixed to the wall with 2 feet of fat corrogated tubing. We asked cleaning staff for extra towels on our second day, which we received. We needed an additional one later in the day. When I asked the same cleaning for one, they began arguing with each other and then told me " go to your room". Our towels were wet and used. Out of spite apparently, they neglected to clean our room the next day and told management we had a do not disturb sign on our door all day, which wasnt true. We used wet towels again the text day. Management argued with us when we mentioned this towel situation. They were not friendly at this hotel. They treated us disrespectfully. Over a towel??

Everything about this hotel was amazing, from the staff to the roof top pool, i dont have anything bad to say. We had a great time staying here, the location of the hotel was perfect. One thing that can be improved is the water from the shower leaking into the room. Apart from that had an amazing time staying here. Credit to the staff aswell for being very welcoming, would definitely go back again.