Hotel Porterdale

« The check in staff seemed angry that I booked on Expedia and used every AND I MEAN EVERY SINGLE OPPORTUNITY to insult me and deny me any concessions. They told me that I could not get credit for my stay on the honors program and I know thats not true, they told me I could not hold my room (until i insisted on speaking to a manager) and they told me that I could not have the honors perks like the goodie bag even though he looked my membership up! There were large ugly stains in the hallways and...

« clean and everyone was professional and kind »

« While the room was clean. That’s all…..no closet to hang your clothes…. Not even a rod….,No place to put your clothes. If you like living out of your suitcase, then this hotel is for you. No ice machine on either of the three floors, no coffee machine, no drinking glass/cups. No soap receptacles in the bathroom. Now don’t get me wrong. The address posted turned out to be Academy Sporting Goods. What a horrible experience. While we finally found the location. It was not what we...

« J'avais une réservation pour 13 nuits. Je n'ai pas pu me présenter la première nuit car j'étais tombé en panne sur la route. Personne de l'hôtel ou d'Expedia ma téléphoner. Je me suis présenter le 2e soir pour prendre possession de ma chambre. J'étais conscient que j'allais perdre la première nuit étant donné que j'avais déjà tout payé a l'avance et que c'étais pas remboursable. Alors une fois rendu sur place le 2e soir, on a refusé de me donner une chambre par prétexte que je ne m'étais pas...

« The reservations made through Expedia for a handicapped accessible room were not honored by the hotel at check-in. A dishonest front desk attendant tried to blame Expedia for the mix up, but it was indeed the hotel location that messes up my reservation. »

« Very clean! »

« It was okay, the bed and all the furniture were clean. All though the carpet and the walls were not so clean. It could be better! Still, we slept well. I would go again because it was really really cheap and no much hotel in covington! »

« Clean room and comfy beds. awesome staff. »

« I liked it here »

« Gentillesse du personnel, propre, pratique pour un groupe. »

« I booked a non smoking room, the first room I was assigned smelled of straight up smoked, terrible!! I requested another room was but in a handicap room one floor down, bed cover was discolored with strains ,I am now completely grossed out, Fridge, coffee maker and Microwave in the bathroom, didn't understand that . good thing I hand my own towel, sheets and wash cloth , i totally had to disinfect the room before I touched anything , I was so uncomfortable that i checked out two nights early. »

« This was a very nice clean and safe property. I would highly recommend it. The staff was friendly too. »

« Very beautiful place and comfortable for relaxation. »

« Everything was clean and staff were great. Pool area was nice, gyms on the smaller side but enough to keep you active if you need it. Rooms were spacious. »

« Bel hébergement, mais route et entrée dans un angle mort »

« Every thing went well. The room was clean and the staff was very friendly 🙂 »

« ok »

« One of the cleanest hotels I’ve stayed at in a very long time. The staff were friendly and helpful and the breakfast was great as well! »

« The room was clean and the staff was so nice. »