Vue de la chambre

Avis sur Inn At The Convention Center

2 out of 5
Inn At The Convention Center
420 NE Holladay St, Portland, OR

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 321 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 294 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 186 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 129 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 71 avis sur 1001." "

7,4/10

Propreté

8,8/10

Personnel et service

6,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Daniel

Séjour de 2 nuits en septembre 2022

8/10 Bien

Philippe

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 6 nuits en juillet 2022

8/10 Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything went smoothly and I enjoyed my stay at this hotel
Séjour de 6 nuits en août 2019
Réponse de George le 15 août 2019
Thank you, Anon! Glad to hear it!

4/10 Médiocre

Daniel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

8/10 Bien

Maribeth

Les points forts : Propreté et personnel et service
It was a good place to stay by the Moda center. Hotel is pretty old, but the bed was decent and comfortable. However, the noise from the street came in the thin damaged windows and it was so loud. It definitely needs some upgrades. And I wish they served some sort of breakfast. All in all a pretty decent stay and fine for the price.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Kassandra

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
It was okay.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Patrick

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I've been staying here for years. It is the most convenient hotels to get to the convention center and Lloyd Center and all of the shops and places on Weidler and Broadway strrets
Séjour de 1 nuit en mai 2024

10/10 Excellent

KARLA GIOVANA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El personal de recepción fue sumamente amable y me ayudó en todo momento. El hotel se encuentra a solo unos pasos de las estaciones de metro y es súper fácil trasladarse al aeropuerto.
Séjour de 2 nuits en mai 2024
Réponse de Tara le 13 mai 2024
¡Estoy tan feliz de que lo hayas pasado maravilloso! ¡El personal disfrutó de tenerte como invitado! Esperamos que nos tengas en cuenta para cualquier viaje en el futuro. Muchas gracias por nuestras amables palabras.

6/10 Satisfaisant

Lowell

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Nathan le 15 mai 2024
Lowell, Thank you for choosing to stay with us. We hope we get the chance to host you again.

8/10 Bien

MJ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was in Portland to see a friend that had kids involved in an event at the convention center. Obviously the locationwas SUPER convenient. As with all cities, it can be noisy. However, my room happened to be on the side with the tram/trolley. It runs until around midnight and starts back up about 0500. So if your a light sleeper (like me) bring what helps you block out the noise, or ask for a room on the "non-tracks" side (if thats possible). Parking is super reasonable and the Staff are super cool. Will DEF be going back! (P.s. bring your own toiletries)
Séjour de 1 nuit en mai 2024
Réponse de Tara le 13 mai 2024
It is always so nice to hear that our guests had an enjoyable time while staying with us. Your kind words mean a lot. The staff all work extremely hard to give quality customer service. Thank you for sharing your experience so other travelers will read and decide to come stay. I do want to share with you that we do have the Hatch sound machine to lend to our guest if needed. I apologize if you were not told about this. As for the toiletries, since Housekeeping is by request only we do offer refills on all of the toiletries at the front desk. Which we are more than happy to deliver what you need for the length of your stay. I hope that your next stay we are able to make it Perfect!

6/10 Satisfaisant

Elizabeth

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No snacks, plumbing smelled bad when being used, the neighbors sucked, the key cards rarely worked, there was hair in our beds. Just not quality. The room was only $74 a night but Expedia charged us more than that and it definitely wasn’t worth the extra. We could have stayed at the Hyatt for $30 more dollars
Séjour de 2 nuits en mai 2024
Réponse de Tara le 13 mai 2024
Elizabeth-Thank you for taking the time to post a review, your feedback is very valuable. We are sorry to hear you had a negative experience in our hotel. It is our mission to provide you with excellent customer service, so we are sorry we let you down. I did reach out to fix what we could and hope that you know you experience has been heard and we are addressing each one. This way it will be corrected for future stays. I hope you will give us another try in the future.

10/10 Excellent

Teresa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This older property, conveniently located for walking to several venues, has a fantastic staff and clean rooms. The fresh scent of the place was a pleasant surprise as was our view. There was a loud domestic dispute in the room next door that woke us up around 1am. I called downstairs and the Inn was quick to send Security up to find out what was going on. Other than that unnerving episode, which I don't blame the hotel for, we had a pleasant stay.
Séjour de 1 nuit en avril 2024
Réponse de Nathan le 8 mai 2024
Teresa, I am very glad to hear you enjoyed your stay, the staff and our convenient location! The new scent in the lobby is a recent change, I am glad it's making an impact. We value our guest's experience and I am happy to hear we were able to respond in a timely and professional manner when you notified us of the disturbance overnight. We can't wait to host you again in the future!

6/10 Satisfaisant

Michael

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Everyone who worked there was super nice and helpful. But the place looked & felt pretty run down. Stained tubs, leaky faucets, toilet that barely flushed, etc. It was inexpensive & fine for what I needed, but probably wouldn't stay there again
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Maria, LYNNWOOD

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Location and parking are great. The beds are the noisiest beds I’ve been on and need a mattress topper or just new mattresses as you can feel the springs.
Séjour de 3 nuits en avril 2024
Réponse de Nathan le 8 mai 2024
Maria, I am glad to see our location and easy access to parking served you well during your stay. We appreciate your feedback about the beds. We will keep this in mind as we move forward. Thank you.

2/10 Horrible

Amy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Liked that it was so clise to the Moda Center and the guy who checked us in was really inviting. Negatives: room and hotel reeked of bleach, room had red stains on carpet (blood?), stains on the walls, very noisy area, and uncomfortable bed.
Séjour de 1 nuit en avril 2024
Réponse de Nathan le 8 mai 2024
Amy, We value our guest feedback and are always looking for ways to improve our guest experience. We will investigate the concerns you outlined and follow up where necessary. Thank you.

6/10 Satisfaisant

Jose

Les points forts : Propreté et personnel et service
Right next door to the Eastlund for half the price, but half the niceness as well. Rooms are large which is a plus, but they have a vague smell... old hotel and cigarettes. Overall though great value.
Séjour de 1 nuit en avril 2024
Réponse de Nathan le 8 mai 2024
Jose, Thank you for staying with us. Our housekeeping team works hard every day to ensure a clean and comfortable space for all of our guests. I am sorry if we missed the mark in your eyes. Thank you for the feedback.

4/10 Médiocre

Brian

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hair in the bathtub holes in the curtins perfume i assume to cover a bad smell in the lobby. Definutly will not be useing this property again.
Séjour de 2 nuits en avril 2024
Réponse de Nathan le 24 avr. 2024
Brian, I am sorry to see you did not have a positive experience during your stay. We value our guest's feedback and will take your notes into consideration as we move forward. Thank you for sharing.

10/10 Excellent

Eliberto

Séjour de 1 nuit en avril 2024
Réponse de Tara le 13 mai 2024
Thank you for the high score, your feedback is very important to us. We hope to see you again in the future!

8/10 Bien

Kim

Les points forts : Personnel et service
Wonderful staff, and adequate facilities.
Séjour de 1 nuit en avril 2024
Réponse de Tara le 19 avr. 2024
Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

8/10 Bien

Brandon, Bonney Lake

Les points forts : Personnel et service
Property was close to MODA Center for the basketball game.
Séjour de 1 nuit en avril 2024
Réponse de Tara le 19 avr. 2024
Thank you for staying with us and I am incredibly happy to hear our location was to your benefit. Please keep us in mind when visiting any Moda Center events.

10/10 Excellent

Sam

Séjour de 1 nuit en avril 2024
Réponse de Nathan le 8 mai 2024
Sam, Thank you for taking the time to leave this positive review. We hope to see you again the next time you are in PDX.

8/10 Bien

Kevin

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Very close walk to the convention center and Moda center. Good accessible area. Hotel is a bit older but a budget friendly option.
Séjour de 2 nuits en avril 2024
Réponse de Tara le 19 avr. 2024
Kevin-Thank you for staying with us and I am incredibly happy to hear our location was to your benefit. Please keep us in mind when visiting any Moda Center events.

8/10 Bien

Derek

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Great location. Clean and comfy beds.
Séjour de 1 nuit en mars 2024
Réponse de Tara le 19 avr. 2024
DerekThank you for the high score, your feedback is very important to us. We hope to see you again in the future!

4/10 Médiocre

Bruce

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dirty, noisy, and felt unsafe.
Séjour de 1 nuit en avril 2024
Réponse de Tara le 19 avr. 2024
Thank you for taking the time to post a review and to complement our staff, your feedback is valuable. We are sorry to hear you had a couple of negative experiences in our hotel. It is our mission to provide you with excellent customer service, so we are sorry we let you down. We do hope to see you again in the future.

10/10 Excellent

Rosalinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was satisfied with my stay. Comfortable room. Friendly staff.
Séjour de 2 nuits en avril 2024
Réponse de Tara le 19 avr. 2024
It is always so nice to hear that our guests had an enjoyable time while staying with us. Your kind words mean a lot. The staff all work extremely hard to give quality customer service. Thank you for sharing your experience so other travelers will read and decide to come stay. Please keep us in mind when planning and new travel plans.

10/10 Excellent

Jesus

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en avril 2024
Réponse de Tara le 19 avr. 2024
Our staff strives to give the best in customer service, and we appreciate the kind words. Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

6/10 Satisfaisant

Maria

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Tara le 19 avr. 2024
Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

10/10 Excellent

Laini

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Inn is so close to the Convention Center and has walkable eating options close by.
Séjour de 2 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
LainiThank you for sharing and I am glad we were the perfect location for you visit to the Convention Center. We hope to see you in the future.

8/10 Bien

William

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable stay and excellent value, super convenient for attending conference at the Convention Center just across the street. Get a room on the side facing towards the Convention Center / downtown Portland, there were no noise issues and we had a nice view. Yes it's older carpeting and other furnishings but we were just as happy as if we had been at the Hyatt Regency and at less than 1/3 the price. Front desk staff were super friendly & helpful.
Séjour de 4 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
Our staff strives to give the best in customer service, and we appreciate the kind words. Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

4/10 Médiocre

Kimberly

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

6/10 Satisfaisant

Jorden

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

6/10 Satisfaisant

Roberto, Feira de Santana

Les points forts : Personnel et service
The staff in this place are great, very helpful. The hotel is not very in good shape, but it works.
Séjour de 4 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
RobertoThank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

10/10 Excellent

Ashly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Friendly staff, good location
Séjour de 1 nuit en mars 2024
Réponse de Nathan le 19 avr. 2024
Ashly, I am glad to see you enjoyed your stay. Thank you for complimenting the staff and our location. We hope we get the chance to host you again.

8/10 Bien

Brenda

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Tara le 4 avr. 2024
Thank you for the high score your feedback is very important to us. We hope to see you again in the future!

10/10 Excellent

Stephanie

Séjour de 1 nuit en mars 2024
Réponse de Tara le 4 avr. 2024
Thank you for the high score your feedback is very important to us. We hope to see you again in the future!

8/10 Bien

Dilyn

Voyage en famille
Les points forts : Personnel et service
Room was clean but a little run down. Staff was very friendly and helpful
Séjour de 1 nuit en mars 2024
Réponse de Tara le 4 avr. 2024
Our staff strives to give the best in customer service and we appericiate the kind words. Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

4/10 Médiocre

Antonio

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
Thank you for your feedback and we hope to see you in the future.

8/10 Bien

Jacob

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was great for a quick sleep between the concert and driving home. The staff is wonderful
Séjour de 1 nuit en mars 2024
Réponse de Tara le 4 avr. 2024
JacobI am thrilled to hear you were able to enjoy the convience of our hotel. the location to the Moda Center and the other venues close is wonderful. Please keep us in mind for any future concerts, games or events in Portland.

10/10 Excellent

Ellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The gentleman working both December 31st and March 15th was absolutely amazing. Made us feel so welcome and taken care of! The hotel is older in looks but the incredible customer service makes it worth it!
Séjour de 1 nuit en mars 2024
Réponse de Tara le 4 avr. 2024
EllieThank you for recognizing our wonderful team member. I am very glad to hear how welcome you felt. Our customer service is very important to us. We love to see a returning guest with a smile! Hope to see you again in the near future!

8/10 Bien

Robert

Voyage en famille
Great staff
Séjour de 1 nuit en mars 2024
Réponse de Tara le 4 avr. 2024
RobertThank you for the kind words! Our staff works very hard to give the best customer service possible.We hope you keep us in mind for any future stays.

4/10 Médiocre

Alexander

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Key code can easily be erased just by putting it near a car remote key
Séjour de 2 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
AlexanderThank you for taking the time to post a review, your feedback is very valuable. We are sorry to hear you had a negative experience in our hotel. It is our mission to provide you with excellent customer service, so we are sorry we let you down. We do hope to see you again in the future.

8/10 Bien

Quiana, Puyallup

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Tara le 4 avr. 2024
Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!

6/10 Satisfaisant

Yuriy, Bellevue

Les points faibles : Infrastructures et conditions de l’hébergement
n/a
Séjour de 2 nuits en mars 2024
Réponse de Nathan le 12 mars 2024
Yurly, Thank you for taking the time to leave this review. If you would like to share more details about your stay with us feel free to call the hotel directly.

8/10 Bien

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nathan le 12 mars 2024
Alexandra, Thank you for taking the time to leave this positive review. I am glad to see you enjoyed your stay.

10/10 Excellent

Dana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nathan le 12 mars 2024
Dana, I am glad to see you enjoyed your stay and had a 5 star experience! We look forward to the opportunity to host you again in the future.

8/10 Bien

Shawna, Graham

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Rooms were clean though run down facilities. Carpeting was old and rippling. Clean bedding and towels. Front desk staff super friendly at checkin and checkout.
Séjour de 1 nuit en mars 2024
Réponse de Nathan le 12 mars 2024
Shawna, I am glad you found our staff to be friendly and welcoming during all your interactions! Thank you for sharing these kind words about the front desk staff and cleanliness of the rooms, I will be sure to share this with the team. We hope we get the chance to host you again in the future.

10/10 Excellent

Frieda

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is an old building but very well managed. Only 2 things i didn't like were the carpets looks a bit stained/dirty and that it was next to the commuter train that seemingly ran through out the night but it is overall quiet convenient. It was neat and clean. Nice shower head, nice toiletries, fridge, microwave and complimentary coffee. The staff is very nice and serviceable. I'd stay there again.
Séjour de 1 nuit en mars 2024
Réponse de Nathan le 12 mars 2024
Frieda, I am glad you enjoyed your stay with us. Our staff works hard to take good care of the building and provide our guests with a clean and comfortable space. We are thrilled to hear you felt that during your stay. We look forward to hosting you again in the future.

4/10 Médiocre

Araceli

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lobby was closed for renovations and their was a sign at the front desk with no one available everytime we went down. The person that checked us in messed up our check in and wrote the wrong dates on our parking pass. So we had to go down to get more but there was ko one at the front desk. Our sink got backed up at 11pm. It started filling up by itself and almost overflowed. The front desk came in the middle of the night with a plunger and couldnt fix it. So they moved us rooms to a lower quality room even though we paid for the upgraded room. We had a really early morning so moving all of our things in the middle of the night was a huge inconvenience. Staff was unapologetic. We were moved to a side where the train ran all night amd was very noisy. There were homeless fighting below our window very loudly all night. There was puke outside of the elevator. Also the first room sliding door was falling off the frame which left it open to the outside. It was very cold and windy and we could hear and feel the wind all night. As a matter of fact my kids woke up with a cold. Not sure if it was because of that but i struggled to keep them comfortable because of the draft. We had another reservation for the weekends and we cancelled and booked across the street at the hyatt since we needed to be close to the convention. I actually never give bad reviews and am pretty easy going but was very unhappy with our stay.
Séjour de 2 nuits en mars 2024
Réponse de Nathan le 12 mars 2024
Araceli, I am sorry to hear about this experience during your stay with us. Hotel management will be reaching out to you directly to discuss your concerns in detail in hopes to remedy your experience. Thank you.

10/10 Excellent

Matt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nathan le 12 mars 2024
Matt, Thank you for leaving this wonderful 5 star review. I am glad you enjoyed your stay.

10/10 Excellent

XIAOHU

Séjour de 3 nuits en mars 2024
Réponse de Tara le 4 avr. 2024
Thank you for your feedback and we hope you choose Inn at the Convention Center for future stays!