6/10 – Okay
Carl
Mit der Familie gereist
19. Aug. 2025
Gut: Zustand der Unterkunft
Over the years, I've stayed at Residence Inns in Boston, MA, Albuquerque, NM, The D.C. area and San Diego, CA. They have all been quite enjoyable, excellent facilities, great breakfasts.
This place was different, in several ways. Check in was easy enough, but the clerk was either new or not terribly competent. We had two rooms, neither was particularly clean, and we found mold in both of them. The furniture was ... in need of replacement. The beds were comfy and we had clean linens, but in one room the toilet had a problem, which seemed to mystify the desk clerk, who insisted they only serviced the room every six days (this was a maintenance issue) and was less than pleasant about getting it fixed.
Breakfast was ... edible if uninspiring. We checked in on Friday, and by Sunday, there was no cereal of any kind, with no expectation of replenishment until Weds (there was grocery store across the highway).
While the fitness center was well-equipped, the swimming pool was not well maintained - cloudy water
In short, this place was not up to the standards I expect from Residence Inns (and Marriott in general) and I would not return.
Carl
Aufenthalt von 3 Nächten im August 2025