Suite Deluxe, 1 grand lit, bain à remous
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Avis sur Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
37268 US Highway 18, Prairie Du Chien, WI

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 101 avis sur 249." "
Note des voyageurs de 8 (Bien), d’après 79 avis sur 249." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 249." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 249." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 249." "

8,2/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Chris

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Waited in lobby for 15min to check in
Séjour de 1 nuit en mars 2024
Réponse de GLR le 25 mars 2024
Hi Chris,Thank you for choosing to stay with us. I'm sorry you had to wait to check in.We do use software at our property that allows guests the ability to do contact less check in so they don't have to wait in line. I'm sorry you missed that opportunity. There are signs posted for that.Hope to see you again next time.

8/10 Bien

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only complaint is the breakfast could start earlier in the morning. 7 am is to late.
Séjour de 1 nuit en mars 2024
Réponse de GLR le 23 mars 2024
Hi Randy,Thanks for the feedback. I'm glad you enjoyed your time here. Hope to see you again.

8/10 Bien

Tiffany

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de GLR le 19 mars 2024
Hi Tiffany,Thank you for the rating. Hope to see you again next time you're in the area!

8/10 Bien

Daryl

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access
Séjour de 2 nuits en mars 2024
Réponse de GLR le 19 mars 2024
Hi Daryl,Thanks for the rating. Hope to see you again if you're ever back in the area again!

2/10 Horrible

Marisa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bedbugs!!! Room smelled like it’d just been treated. Should have known.
Séjour de 1 nuit en mars 2024
Réponse de GLR le 10 mars 2024
Hello, Marisa. We understand the importance of your concern. My team wants to look into this, so please send us a private message with more details of what happened. Also, please include your phone number, email, and mailing address. We'll be expecting your message.

8/10 Bien

Delores

Les points forts : Propreté et personnel et service
good location, clean bed and bath furniture needs an overhaul but I know this can't all happen at once more lobby seating
Séjour de 1 nuit en février 2024
Réponse de GLR le 27 févr. 2024
Thanks for the feedback! We are continuing with property improvements. I welcome you to return and see when we're finished! Glad to hear you enjoyed your visit!

8/10 Bien

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en février 2024
Réponse de GLR le 23 févr. 2024
Thanks for the feedback! Hope to see you again soon!

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prairie Du Chien, WI
The staff were very helpful and friendly. We booked a room with a queen bed, but we were upgraded to a king suite. We were also informed that the carpet in that room was just replaced recently. We will definitely put this on our places to stay list!
Séjour de 1 nuit en février 2024
Réponse de GLR le 23 févr. 2024
So happy you enjoyed your visit. Hope to see you again, if you're ever in the area again!

10/10 Excellent

tammy

Séjour de 1 nuit en novembre 2023

8/10 Bien

Joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de GLR le 13 nov. 2023
Thanks for the review. Glad you enjoyed your visit. Hope to see you again!

10/10 Excellent

Phil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de GLR le 11 nov. 2023
Hi Phil!Thank you for leaving feedback about your recent visit to our property. Hope to see you again soon!

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prairie du churn stay
Nice big clean room. Accommodated 2 adults and 4 children very comfortably. Kids had a blast in the pool or should I say a “splash”.
Séjour de 1 nuit en novembre 2023
Réponse de GLR le 5 nov. 2023
Thanks for the feedback! I'm so happy the kids enjoyed the pool. Hope to see you again if you're ever back in the area!

10/10 Excellent

Deb

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 5 nov. 2023
Thanks for the rating!

10/10 Excellent

MARK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very clean abd friendly atmosphere.
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 28 oct. 2023
Thank you for leaving feedback about your stay. I'm so glad your enjoyed your visit. Hope to see you again if you're ever back in the area!

2/10 Horrible

Rhonda, Mason City

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel is in need of major updating. The furniture is old and scratched, the desk chair was broken, the other chair was stained, the curtains did not fit windows, bathroom needs to be redone.
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 28 oct. 2023
Thank you for leaving feedback about your stay. You're right. We are old, but we are in the process of updating our property. I'm sorry we failed to meet you expectations during your visit. Hope this doesn't deter you from staying at other Choice Properties.

10/10 Excellent

Marsha

Voyage en famille
The manager was so helpful. I had run into a family emergency and had to leave immediately. She is working with Expedia on a refund. The hotel was clean and location is great if you want to walk to some restaurants.
Séjour de 3 nuits en octobre 2023
Réponse de GLR le 5 nov. 2023
Thanks for the feedback Marsha! I hope everything turned out OK!

10/10 Excellent

Casey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room and bedding were all clean and comfortable, staff is great, but the room had a weird musty smell to it.
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 22 oct. 2023
Thank you for leaving feedback about your recent visit to our property. I'm glad you enjoyed your time here. Hope to see you again next time.

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, very nice room!
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 19 oct. 2023
Thank you for leaving a review. I'm glad you enjoyed your visit. We hope to see you again soon!

6/10 Satisfaisant

David

Séjour de 1 nuit en octobre 2023
Réponse de GLR le 5 nov. 2023
Thanks for the rating, David!

10/10 Excellent

kenneth

Séjour de 1 nuit en octobre 2023
Réponse de GLR le 5 nov. 2023
Thanks for the rating, Kenneth!Hope to see you again soon!

6/10 Satisfaisant

Timothy, Savage

Voyage en famille
Les points faibles : Équipements
The rooms smelled musty. The breakfast was just okay and very poor at seating. Just 2 tables for everyone to eat. Coffee bad.
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 15 oct. 2023
Thanks for leaving feedback about your recent visit to our property. I'm sorry we failed to meet your expectations. Hope you consider allowing us to host you in the future!

8/10 Bien

Lilja

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are very friendly and help us to take room on the first floor. Thanks!
Séjour de 2 nuits en octobre 2023
Réponse de GLR le 15 oct. 2023
Thank you for leaving a review about your recent visit. Hope to see you again sometime soon.

10/10 Excellent

Jonathon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de GLR le 15 oct. 2023
Thanks! Hope to see you again soon!

10/10 Excellent

Eugene

Les points forts : Équipements
It was a very decent place, the signs say excuse our mess. It was also obvious that they didn’t have enough people working, the employees that are working are putting in a lot of days in a row.
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 15 oct. 2023
I'm glad you enjoyed your visit. Hope to see you again if you're ever back in the area!

8/10 Bien

Ellen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A good price for the location and room.
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 15 oct. 2023
Hi Ellen! Thanks for the review. Hope to see you again soon!

6/10 Satisfaisant

Douglas

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 11 oct. 2023
Thanks for leaving a rating. Hope to see you again soon!

10/10 Excellent

David

Séjour de 1 nuit en octobre 2023
Réponse de GLR le 15 oct. 2023
Thanks!

10/10 Excellent

Jan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de GLR le 15 oct. 2023
Thanks!

10/10 Excellent

Mona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 11 oct. 2023
Hi Mona,Thanks for leaving a rating. Hope to see you again soon!

8/10 Bien

Geri

Les points forts : Infrastructures et conditions de l’hébergement
Comfortable bed
Séjour de 2 nuits en septembre 2023
Réponse de GLR le 15 oct. 2023
Thanks for the review. I'm glad you enjoyed your stay! Hope to see you again soon!

10/10 Excellent

Dawn, Sikeston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 11 oct. 2023
Thanks for the rating, Dawn! Hope to see you again soon!

10/10 Excellent

Eric

Séjour de 1 nuit en septembre 2023
Réponse de GLR le 2 oct. 2023
Thanks for leaving a rating! I'm happy you enjoyed time spent at our property!

10/10 Excellent

Harold

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The only thing we disliked about it was our room was on the 2nd floor and no elevator
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 2 oct. 2023
Thanks for the feedback. I wish we had an elevator too! Hope to see you again sometime soon!

10/10 Excellent

Chad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good condition
The overall condtion of the hotel seemed good. My room was spacious and well appointed. The room was clean, with a very comfortable bed. The front desk staff was very friendly.
Séjour de 2 nuits en septembre 2023
Réponse de GLR le 28 sept. 2023
Thank you for leaving a review. So glad you enjoyed time spent at our property in Prairie du Chien

10/10 Excellent

Lisa

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was awesome and very helpful!! Requested extra stuff and it wasn't a problem!! Everything was just awesome as we weren't dissatisfied... thank you for hosting us!!
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 17 sept. 2023
Thanks for leaving feedback about your stay at our property. I'm glad you enjoyed your time with us. Hope to see you again soon!

6/10 Satisfaisant

Mary

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The good: The "log cabin" walls were kind of cute, and the canopy bed was cute and comfortable. The bathroom seemed excellently clean, and the shower had plenty of water pressure. The tap water also tasted nice. The bad: The room was dark and smelled of old smoke. There was a gray stain on the sheets (dropped ash?), which were microfiber. Some like those - I think they feel plasticky. The whirlpool took up half the room and was surrounded with mirrors (gross, unless you look like a pinup, which alas I don't). There was no desk. The carpet was old and ugly. Generally kind of a depressing atmosphere. The breakfast was mostly yucky (cold eggs, weird-tasting potatoes), and the coffee was so weak it was undrinkable.
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 15 oct. 2023
Hi Mary,Thanks for the review. I'm glad you enjoyed your visit, but am sorry we failed to meet expectations in HK department. I hope you consider staying with us again and this doesn't deter you from other Choice properties.

10/10 Excellent

Roberta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn't like the busy road, but convenient to where we had to go
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 11 sept. 2023
Traffic can be a problem especially since we're on a busy Highway. I hope the rest of your stay was enjoyable. Hope to see you again.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hot tub actually worked. 24 hr coffee and juice machine is a welcome touch.
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 6 sept. 2023
Thank you for leaving feedback about your recent stay at our property. I'm glad you enjoyed your time with us. We look forward to seeing you again, if you're ever back in the area!

10/10 Excellent

brad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Traveling by motorcycle very clean property super friendly staff had a very nice breakfast in the morning there pool and hot tub area or nice would definitely come back
Séjour de 1 nuit en septembre 2023
Réponse de GLR le 11 sept. 2023
Thanks for leaving feedback about your stay. I'm glad you enjoyed your time with us. Hope to see you again soon!

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing stay
Good service from cable guy and front-desk lady on Friday. Comparably good continental breakfast (great potatoes -- not crispy like they are too often made). Wife did miss not having an elevator, though.
Séjour de 2 nuits en août 2023
Réponse de GLR le 29 août 2023
Thanks for leaving feedback about your recent visit to our property in Prairie du Chien! I'm glad you enjoyed your time here. Hope to see you again next time!

4/10 Médiocre

Kristin

Séjour de 1 nuit en août 2023
Réponse de GLR le 15 oct. 2023
Thanks!

10/10 Excellent

Roland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are very spacious and comfortable.
Séjour de 1 nuit en août 2023
Réponse de GLR le 25 août 2023
Thank you for leaving feedback about your stay. I'm glad you enjoyed your time here. Hope to see you again.

10/10 Excellent

Darlene

I booked thru Expedia .... but when we checked in used a different card to pay. I was billed on Expedia account on my card not on the one that paid.
Séjour de 1 nuit en août 2023
Réponse de GLR le 6 sept. 2023
Thank you for leaving feedback about your recent visit to Prairie du Chien. I'm glad you enjoyed time spent at our property. We look forward to hosting you again, if you're ever back in the area!

6/10 Satisfaisant

David

Voyage en famille
Our room was oddly designed. Separate bedroom within the family suite, with A/C unit that had no temp controls. Walls were painted blue with outlines of sharks, dolphins, and a mermaid. Towels and wash clothes were dingy dirty. Hotel had terrible dining room space as well. Staff were pleasant and breakfast was ok. This was NOT a $220 value hotel.
Séjour de 1 nuit en août 2023
Réponse de GLR le 14 août 2023
Thank you for leaving feedback about your stay in PDC. It sounds like you landed in our Under the Sea Family Suite. I'm sorry we failed to meet your expectations with towels and wash cloths. I'll be sure to follow up with HK about that.

8/10 Bien

Gary

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de GLR le 14 août 2023
Thanks for leaving a rating on Expedia. I'm glad you enjoyed your time with us.

10/10 Excellent

RONALD

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de GLR le 9 août 2023
Thank you for leaving a review about your recent visit to our property. I'm glad you enjoyed your visit. Hope to see you again next time you're in the area.

6/10 Satisfaisant

Tracy

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Was not terrible
This is an older hotel with "theme" rooms. It was clean but bring your own pillow - the ones provided are quite small and provide little support. The main issues our group had was key cards worked intermittently and the toilets ran. Breakfast was good.
Séjour de 2 nuits en août 2023
Réponse de Julie le 7 août 2023
Thank you for your concerns. We are going to upgrade room keys in the future. Hope to host you again!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Very nice stay, Sergei at the front desk was very helpful.
Séjour de 1 nuit en août 2023
Réponse de Julie le 7 août 2023
Thank you for choosing Quality Inn & Suites in Prairie du Chien, WI. Hope to host you again in the future.

6/10 Satisfaisant

Sean

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Our first room was completely dirty and smelly. After complaining long enough they moved us into a room with only 1 bed and 1 of us had to sleep on the cot.
Séjour de 1 nuit en août 2023
Réponse de Julie le 7 août 2023
My apologies for your stay. Hope you will give us another chance during your travel.

10/10 Excellent

Diane

Séjour de 1 nuit en août 2023
Réponse de GLR le 9 août 2023
Thanks for leaving feedback about your stay. I'm glad you enjoyed your time with us. Hope to see you again soon!