Hotel Prattville

« Hôtel neuf »

« The desk clerk on my first night when checking in was very obstinate and insisting on canceling my reservation, but make me wait for a refund, i had to call customer service to get my room. »

« Room smelt like smoke, front desk gave me a spray only help a few minutes. Was exhausted so just went to bed next morning discovered cigarette butt on the floor under chair, bathtub rim and burnt mark, sink HUGE crack. Breakfast couldn't get waffle dispenser to work, real hard to use juice machine AND FRUIT PUNCH is not for breakfast. Had to microwave sausage to make sure it was done and hot. No worker so had to go in their kitchen to get hot water for tea as it was only luke warm in their...

« Everything was great from check-in. Wonderful staff and the whole hotel was so clean and bright. Location was right off the highway. Bed and pillows was so comfortable too. Only one negative was that they use strong scent. You smell it as soon as you enter the lobby. I have allergies to heavy scent and my throat and voice were affected. Other than that it was lovely. Smoke free and pet free was a bonus! »

« Perfect. And friendly staff »

« Hotel bien situé. Bon déjeuner. Service amicale. Chambre très bien. Par contre la piscine de l'hotel était pleine d'algue »