Hotel Promenade de Suwakyo

« This place is well taken care of by the kindest family. 15/10. We hope to come back and visit when the apples are ripe. »

« really good, we spent only 1 evening, to go skiing, there is a free shuttle to go to the nearby slopes and a great onsen available. »

« フロントの対応が素晴らしく気持ちよく宿泊できました。 »

« 楽しく過ごせた♡♡ »

« 施設は清掃がしっかり出来ており、アメニティも全て揃っていた。スタッフは細かいところまで気遣いが出来ていた。夕食､朝食は美味しく､全てにおいて非常に満足した。 »

« Very economical hotel. Room was relatively spacious (compared to Tokyo), clean, and there is lots of free parking. There aren't very many reasons to come here as an overseas traveller but this is a decent option if you are passing through and it punches well above its price in terms of delivery. Small quibble, arrived a couple of hours early and asked if my room was available -- was told I _could_ check in early but I would be charged for each hour early. It's only a favour if it is...

« Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

« 施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。 »

« 部屋も広くてコスパが大変良いです »

« Good »

« とても良い所でした。 »

« 素敵でした。また行きたい。 »

« We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...