Familienhotels Puchong

„good“

„Property was well located to ioi mall and many restraunts/eating close by. Room was quite big. Unfortunately the furniture was really quite old and needs to be upgraded including the double bed we used. The bathrooms both had mould around the glass screens. Probably we won't stay there again. For the cost of the property it was just OK. Easy to check in and out the complex is very well staffed with security.“

„Amazing staff“

„The place was rather dirty and witb bugs“

„Location is quite convenient to the IOI mall, but most of the restaurants are across the main road which can only be accessed through the overhead bridge linking the mall to the other side of the busy truck road. My room was small and sparsely furnished. Towels were old and the remote control for the air-conditioner in my room was faulty and was set to 16 degree C. Much too cold for me! The only window in the room faces the main road which was always busy and noisy. The hotel is situated next to ...

„I was booking a twin bedroom but they upgraded me to a queen bedroom with window as they said the twin bedroom under maintenance. The bathroom shower head holder is spoilt and can’t hold the height. Room also not in good maintenance. There is mold on the basin too. No hair dryer provided. Only the location is good. Not recommended and will not be back again.“

„Hotels pretty standard for a budget stay. Good bang for your buck. I have stayed here once before this one and that was frankly better. The room i had this time round reeked of cigarette smoke the second you open the door and i had to run the bathroom extractor fan all night on day 1 to mitigate it. There was also little to no toilet paper left. Had to request some from the reception immediately within the first few hours of moving in. Otherwise a pleasent stay. Reception was helpful and ...

„Noisy, bad sound insulation “

„You get what you pay for. I booked three nights in the cheapest room, and thought I would get complimentary coffee and tea, electric kettle and toiletries. Boy I was wrong. On the plus side, the room was clean and air conditioner worked well, although not as cold as high-level hotels“

„Area acceptable, however room was in poor condition with a used condom beside the bed, inadequate cleanliness, unpleasant odor, and an unclean washroom. The bed was in terrible condition.“

„Not 100percent furniture bed mattress linen not new“

„wir waren schon öfter in diesem Hotel.Nach Corona muss alles wieder anlaufen. Trotzdem haben wir lange auf den Housekeepingservice gewartet, weil wir Zahnputzbecher vermisst haben und eine zusätzliche Bettdecke benötigten. Das Wasser in der Dusche lief nicht ab und es roch am mächsten Morgen und das Wasser im Waschbecken brauchte auch so seine Zeit. Wir baten um frische Handtücher, diese wurden nicht getauscht und " dreckig" wieder als frisch hingelegt. Diese Dinge dürfen in einem Hilton nicht ...