Thanks for letting us know howWe did. Your experience is what we expect and I am sorry for that. I will work with the team to improve these items and apologize for your experience

Thanks Laura. Glad your enjoyed your stay

Thanks Satia. We appreciate the feedback!

Hi AmyThanks for the review. We are glad you stayed and enjoyed everything including the poolWe hope to see you again soon

Thank you Melissa. We are glad you enjoyed your stay and look forward to seeing you soon

Hi MelissaThanks for letting us know how we are doing. We appreciate the kind words and I will share with staff your feedback.We appreciate your feedback and appreciate your business!

Hi Shelly. Thank you for the constructive comments. We will immediately be addressing the corridors and maintenance conditions!

Hi Chris. Sorry about the electrical issues with your PTAC. We have electricians working on it and it was resolved. We are so sorry about the inconvenience, but we are glad you enjoyed your stay otherwise

Hi David. We are sorry that it appears that your stay was not acceptable. We will be looking into your issues, and we thank you for letting us know how we did.

Thanks Satia, we are glad that you enjoyed your stay and we hope to see you again soon!

Thank you. We are happy that you enjoyed your stay and we hope to see you again in the future

Hey SatiaThanks for letting us know how we did. We are glad you enjoyed yours stay with us

Thanks Joy. We appreciate you taking the time to let us know how we are doing. It appears we did not meet your expectations and i apologize.

Hi RachelThanks for letting us know how we did. It appears that we have work to do, so please accept my apologies for not meeting and exceeding your expectations. We appreciate and listen to your feedback and appreciate your reviews.

Thank you for letting us know how we did. We appreciate the feedback and are glad you enjoyed your stay

We are sorry to hear that you didn't have a good experience at the hotel. We thank you for letting us know how we did. We hear you and we will ensure that your comments are sent to the right department to ensure that we can do a better job in the future.

We are sorry to hear that you didn't have a good experience at the hotel. We thank you for letting us know how we did. We hear you and we will ensure that your comments are sent to the right department to ensure that we can do a better job in the future.If you would like to reach out directly to the property and discuss your visit, please do so and ask for the General Manager.

Thanks Bobbie. We are working diligently to complete all the upgrades on this building!We thank you for letting us know how we are doing and we hope to see you again soon!

Thanks Steven. We are so happy that you enjoyed your stay. We look forward to seeing you again soon

Thank you for letting us know how are doing. We appreciate the time you have taken to let us know how we are doing!

Hi Samantha. I am sorry you didn't enjoy your stay. We do appreciate and listen to all feedback. We will definitely try harder and hope to see you again soon

Thank you for letting us know how are doing. We appreciate the time you have taken to let us know how we are doing!

Thank you. We are glad that you enjoyed your stay

Hi Michelle. Thank you for letting us know about your stay. I am so very sorry for your experience as this is not what we like to hear. We will be working with housekeeping and maintenance to ensure that we get your issues resolved ASAP. Thank you for taking the time to let us know how we are doing!

Thanks Habib.

Hi Michelle. Thank you for letting us know about your stay. I am so very sorry for your experience as this is not what we like to hear. We will be working with housekeeping and maintenance to ensure that we get your issues resolved ASAP. Thank you for taking the time to let us know how we are doing!

Hi Michelle. Thank you for letting us know about your stay. I am so very sorry for your experience as this is not what we like to hear. We will be working with housekeeping and maintenance to ensure that we get your issues resolved ASAP. Thank you for taking the time to let us know how we are doing!

Hi Michelle. Thank you for letting us know about your stay. I am so very sorry for your experience as this is not what we like to hear. We will be working with housekeeping and maintenance to ensure that we get your issues resolved ASAP. Thank you for taking the time to let us know how we are doing!

We are so very sorry for your experience at the hotel. We are sending to management to ensure that things change. We appreciate your comments in letting us know how we are doing..

Hi Ashley. We are sorry about your experience at the hotel. We appreciate the time you have taken to let us know how we are doing and you comments have been send to the management.

Hi Manuel. We are sorry for your experience at the hotel. I have sent these notes to everybody involved so that we can ensure better service going forward. We appreciate the time you have taken to let us know about your stay so that we can do a better job.

Thanks Dameon.

Thanks Thomas! We are glad you enjoyed your stay.

We are so very sorry about your stay. I will be looking up your reservation and room and forward all this information to housekeeping as this was not acceptable.Thank you for taking the time to let us know how we are doing, we really appreciate it.

I am so sorry about the early morning issues with the housekeeping as that is not policy. I am glad the room was good, but we will be speaking to the staff about the early morning issues.

Lamento tu experiencia. Definitivamente haremos un mejor trabajo de limpieza ya que lo que usted experimentó no es aceptable.

Thanks Robert. We are glad you enjoyed your stay!

Thanks Deborah for letting us know how we are doing and how your stay was. We look forward to seeing you again soon!

Thanks Robert. I am happy to hear that the service was great! We are glad you enjoyed your stay and look forward to seeing you again soon

Thanks Judy. We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again soon

Thanks Stephanie. Glad everything went well for you.

I am sorry for your experience at the property. You have posted anonymously so I cannot look into this, but currently I am unaware of any of the issues that you speak of. Again, we are so sorry for your experience and rest assured we will be looking more into this.

Thank you Ms. Perez, we are glad that you enjoyed your stay!

Thank you! We are happy that you enjoyed your stay. We hope to see you again soon

Thank you for the time you have taken to let us know how we are doing. It is greatly appreciate and we hope to see you again soon!

Thanks Josh, we are glad you enjoyed your stay and look forward to seeing you again soon

Hi Hayley. We have immediately pulled that room out of order and will have that sink repaired.I am so sorry for your experience, and I thank you for letting us know about this.We appreciate the time you have taken to let us know we are doing.

Thank you for letting us know how we are doing. We appreciate your feedback! We hope to see you again soon

Thank you for taking the home to let us know how we are doing. We appreciate the feedback and hope to see you again soon.

Good afternoon. Please accept our sincerest apologies for this incident. We have immediately taken action on that room. I do see that we provided a refund for your stay. Again, we are so sorry for your experience.