Hotel Rapid City

« When we were not checked out, the hotel staff opened the door twice in a row without knocking on the door, which was a very bad experience. »

« i loved the trail to the private beach! and the outdoor fire pit with free wood to burn! »

« Nice staff and air condition »

« J'avais tout payé à l'avance et quand je suis arrivée on m'a demandé de payer la 2eme nuit. J'ai dû appeler expedia qui a bien pris en charge le problème mais l'hôtel a été incapable de me donner un reçu comme quoi tout était bien payé. Chambre propre pas de petit dej »

« Awesome! »

« It was great for our family, excellent communication. Highly recommend, very clean. »

« Hôtel très sympa, petit-déjeuner suffisant, bonne literie, propre, café à disposition toute la journée, employés sympathique et professionnel, très belle plage avec chaises longues et serviettes de plage à disposition. La chambre est de taille correct avec micro-onde, frigo et machine à café, la salle de bain est par contre vieillissante et mériterait une rénovation. »

« There is no hot water when we arrived. Waited for the whole day, still no progress. The staff is polite but not very helpful in providing alternative solutions. So we checked out early. Expedia contacted the hotel for refund and no one is answering the email or the phone call. So yeah, I got ghosted. »

« I can’t say enough good things about this place. I will refer anyone who is interested in northern Michigan to stay here. Absolutely beautiful property. We will definitely stay again. Hopefully many more times. »

« I rarely leave negative reviews, but this stay was disappointing from start to finish. Having worked in the hotel industry myself, I understand that issues can happen, but the overall cleanliness and condition of this room fell well below what should be considered acceptable. When I arrived, the bed sheets were visibly dirty, and the pillowcases and towels were stained. Those are basic housekeeping standards that should never be overlooked. To make matters worse, every time we used the sink or...

« Well maintained property fronting on a nice small lake with small private sand beach. Ideal for families with kids. Pontoon boats on docks block view of the lake on first floor units, but not a deal breaker. The check in procedure needs a bit of work, but it all worked out, would definitely stay again. Fish dinner at restaurant right down the street is to die for! »

« Hôtel comme on espérait. Propre , spacieux, bel espace aquatique . Jacuzzi trop petit par rapport au monde qu’il y a. Plusieurs offres de restaurants. Bémol pour les 3 menus enfants qui sont toujours les mêmes. Navette pour aller à la plage. Transats sur place. Supermarché à proximité. »

« Room is very out dated and the pictures they use are deceiving when you get there. No one to clean your room and replenish towels, toilet paper, coffee, etc. Owners say they only have one person to clean forty rooms and they use the building where they rent out condos to think that’s the hotel you’re staying at. Room had a musky smell and bed was uncomfortable to me and tv outdated in my opinion. Area was nice close to a gas station in walking distance and able to explore other places with a car...

« Loved that there are no carpets in the rooms. Everything was updated. Great management and staff. Excellent value. »

« Convenient location »

« Very nice condo! Very clean and cozy. Lots of space for our big family, we loved going around the dock looking for crawfish! We also enjoyed the hot tub at night with the mood lights, just bring bug spray! The mosquitoes liked it too ;) Nice soft beds and bedding made for a great night of sleep. Highly recommended. »

« Belle chambre avec balcon et vue sur le lac, mais le petit déjeuner vous est livré dans un sac dans la chambre, et à vous de le réchauffer et de vous faire le café ! A part ça, belle vue ! »