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Avis sur Redwood Lodge

2 out of 5
Redwood Lodge
1382 E Bridge St, Redwood Falls, MN

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 255 avis sur 482." "
Note des voyageurs de 8 (Bien), d’après 153 avis sur 482." "
Note des voyageurs de 6 (Satisfaisant), d’après 55 avis sur 482." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 482." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 482." "

8,8/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Joel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 23 mai 2024
Thank you for the review. We look forward to your next visit!

8/10 Bien

Thom

Séjour de 4 nuits en mai 2024

8/10 Bien

Theresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was an awful red stain on the floor but otherwise it was ok
Séjour de 1 nuit en mai 2024
Réponse de Ryan, Hotel Owner le 13 mai 2024
Thank you for your feedback, Theresa. Sorry to hear about the stain in the carpet, we will get that fixed right away. We appreciate you staying with us and we hope to see you again.

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Ryan, Hotel Owner le 22 avr. 2024
Thank you for staying with us, Susan. We hope to see you again.

10/10 Excellent

Branden

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely motel. Nice decor. VERY clean.
Séjour de 1 nuit en avril 2024
Réponse de Ryan, Hotel Owner le 22 avr. 2024
Thank you for your kind feedback, Branden. We appreciate you staying with us and we hope to see you again.

10/10 Excellent

Tony

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and town. Near evrerything.
Séjour de 1 nuit en avril 2024
Réponse de Ryan, Hotel Owner le 22 avr. 2024
Thank you for choosing to stay with us, Tony. We appreciate your feedback and hope to see you again.

10/10 Excellent

Jillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ryan, Hotel Owner le 22 avr. 2024
Thank you for staying with us, Jillian. We hope to see you again.

10/10 Excellent

Gearld

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It just a great place to stay at
Séjour de 2 nuits en mars 2024
Réponse de Ryan, Hotel Owner le 22 avr. 2024
Thank you for sharing your feedback, Gearld. We appreciate you staying with us and hope to see you again.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great for the rate
Séjour de 1 nuit en février 2024
Réponse de Ryan, Hotel Owner le 29 avr. 2024
Thank you for staying with us, James. We appreciate your feedback and hope to see you again.

8/10 Bien

Douglas

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Several small issues that were annoying. Hot water lever turned so hard it felt like it could break. Bedside light didn’t work. Door was hard to unlatch unless door was pushed into jamb while turning the handle. Bathroom vanity light was auto on and extremely bright. Would come on in the middle of a nighttime bathroom break. Manual shutoff only last about 30 seconds. Auto on shut the lights off before showering was finished leaving me in the dark. Staff was friendly and courteous which made up for the small problems.
Séjour de 1 nuit en mars 2024
Réponse de Ryan, Hotel Owner le 12 mars 2024
Thank you for staying with us, Douglas and for sharing your valuable feedback. We are sorry about the issues and especially automatic light switches, we thought that was a good idea in theory but maybe not in practice. Thanks to your comments we are doing a thorough room by room inspection to correct any issues like you mentioned. We hope to see you again.

10/10 Excellent

Brittney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super cozy!!
Séjour de 1 nuit en mars 2024
Réponse de Ryan, Hotel Owner le 12 mars 2024
Thank you, Brittney. We appreciate you staying with us and hope to see you again.

8/10 Bien

Joe

Séjour de 1 nuit en février 2024
Réponse de Ryan, Hotel Owner le 22 avr. 2024
Thank you for staying with us, Joe. We hope to see you again.

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an enjoyable stay. My room was very quiet. I was on the 3rd floor. No one above me. The only thing is the room could use an update in the bathroom. Tub was getting stained and wall paper was coming off the walls. Room 311. Had a good breakfast 😋
Séjour de 3 nuits en février 2024
Réponse de Ryan, Hotel Owner le 26 févr. 2024
Thank you for your valuable feedback, Colleen. Our bathrooms will be going through an updated this spring, so hope you will come back and see the changes.

8/10 Bien

Danny

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was a nice property and I would stay there again. I have stayed here 2-3 times before on just 1 night stays for work. The only issues I have on this trip were minor and I didn't notice any issues on my previous stays. One of the lights beside the bed didn't work and the lamp by the window only worked if you had the plug at the right angle in the outlet. The tub/spout assembly in the tub shower was loose when I was adjusting the water temperature. It wiggled back and forth a good 1/2-1" and water is definitely getting inside the wall. The last issue was the striker for the back door is broken so anyone can come in without a room card. I think these are minor issues and could be fixed quickly and easily. Like I said, I would stay here again.
Réponse de Ryan, Hotel Owner le 26 févr. 2024
Thank you for staying with us, Danny. We appreciate your comments, our staff is following up on the maintenance issues you mentioned. Please accept our apologize for any inconvenience, we really appreciate your understanding and we look forward to seeing you again.

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very polite and respectful
Séjour de 1 nuit en février 2024
Réponse de Ryan, Hotel Owner le 26 févr. 2024
Thank you, Jonathan for taking the time to share you comments. We are so pleased you enjoyed your stay with us and we hope to see you again.

8/10 Bien

Dirk

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very cozy. Good size rooms. Very friendly staff. Good variety for breakfast.
Séjour de 1 nuit en janvier 2024
Réponse de Ryan, Hotel Owner le 5 févr. 2024
Thank you for your kind feedback, Dirk. We are so pleased you enjoyed your stay and we hope to see you again.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have stayed twice a year for the last 15 years. It has always been a great experience. They have done a lot to improve the property. Bring you bathing suit for the jacuzzi and the sauna!
Séjour de 4 nuits en janvier 2024
Réponse de Ryan, Hotel Owner le 5 févr. 2024
David, we are so grateful that you choose to stay with us year after year. Thank you for your loyalty and we look forward to seeing you again.

8/10 Bien

Brian, Reston

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en janvier 2024
Réponse de Ryan, Hotel Owner le 5 févr. 2024
Thank you for staying with us, Brian.

8/10 Bien

Kaleb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ryan, Hotel Owner le 5 févr. 2024
Thank you for your feedback, Kaleb. We appreciate you staying with us and we hope to see you again.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I Appreciated the environment, cleanliness, and hospitality.
Séjour de 1 nuit en janvier 2024
Réponse de Ryan, Hotel Owner le 5 févr. 2024
Thank you so much for your kind comments, Daniel. We are so pleased you enjoyed your stay and we hope to see you again.

10/10 Excellent

David, RICHMOND

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable and nice staff
Séjour de 1 nuit en décembre 2023
Réponse de Ryan, Hotel Owner le 5 févr. 2024
Thank you for staying with us, David. We are so pleased you enjoyed your time with us and we hope to see you again. Happy New Year

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Ryan, Hotel Owner le 7 févr. 2024
Thank you, Robert, for taking the time to share your experience. We are delighted to hear that you enjoyed your stay, and we look forward to welcoming you back again in the future.

8/10 Bien

Linda

Séjour de 1 nuit en novembre 2023
Réponse de Ryan, Hotel Owner le 5 févr. 2024
Thank you for your feedback, Linda. We appreciate you staying with us.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Ryan, Hotel Owner le 5 févr. 2024
Thank you for staying with us, Robert!

10/10 Excellent

Barb

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023

8/10 Bien

Tory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is older but appears like it’s been renovated in recent years. It was clean, quiet, nice staff.
Séjour de 1 nuit en novembre 2023
Réponse de Ryan, Hotel Owner le 28 nov. 2023
Thank you for your kind feedback, Tory. The hotel went through a guest room renovation from February to June this year including furniture and fixtures. We are pleased you enjoyed your stay with us and we hope to see you again.

6/10 Satisfaisant

Shea

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Walls are a little thin. Could use a little updating. Reserved a room with a king bed got a room with two twin beds. I would stay again.
Séjour de 1 nuit en novembre 2023
Réponse de Ryan, Hotel Owner le 28 nov. 2023
Thank you for staying with us, Shea. One correction, the hotel only has rooms with a KING or 2 FULL sized beds, we do not have any twin beds. My apologies that the walls seemed a little thin, they are insulated for sound but unfortunately sometimes that isn't enough. Just know we are always here to help with any issue and we hope to see you again.

8/10 Bien

Julie

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Na
Séjour de 1 nuit en novembre 2023
Réponse de Ryan, Hotel Owner le 13 nov. 2023
Thank you for staying with us, Julie. We appreciate your feedback and hope to see you again.

10/10 Excellent

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk staff was friendly. Awesome breakfast!
Séjour de 2 nuits en novembre 2023
Réponse de Ryan, Hotel Owner le 8 nov. 2023
Thank you for your feedback, Kristina. We are so pleased you enjoyed your stay and we hope to see you again.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room and decor were nice. Only problem was one lamp did not have a lightbulb.
Séjour de 1 nuit en novembre 2023
Réponse de Ryan, Hotel Owner le 3 nov. 2023
Thanks staying with us, Michael. My apologies about the light bulb we will be sure to fix that. We appreciate you letting us know and we hope to see you again.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our first room was dirty, and there were bugs, maybe ladybugs? Lots of them. We moved to another room and it just wasn’t clean and the bathroom electrical outlets didn’t work. The rooms definitely need updating and better cleaning.
Séjour de 4 nuits en octobre 2023
Réponse de Ryan, Hotel Owner le 31 oct. 2023
Sorry to hear about your experience. Ecolab just completed an all building interior and exterior spray specifically for the common boxelder bugs which we had a couple get through the windows. We are checking the bathroom outlets as well for any that might not be working properly. All of us hope you will consider staying again and I promise things will be much better. Best regards.

10/10 Excellent

Melinda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hands down the best hotel option in the area—warm and welcoming.
Séjour de 1 nuit en octobre 2023
Réponse de Ryan, Hotel Owner le 30 oct. 2023
Thank you so much for your kind feedback, Melinda. We appreciate you staying with us and hope to see you again.

10/10 Excellent

Davine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love
Séjour de 2 nuits en octobre 2023
Réponse de Ryan, Hotel Owner le 30 oct. 2023
Davine, you are so kind, thank you for your feedback. We appreciate you staying with us and we hope to see you again.

10/10 Excellent

Cynthia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Ryan, Hotel Owner le 30 oct. 2023
Thank you for your feedback, Cynthia. We are so happy you enjoyed your stay and hope to see you again.

8/10 Bien

Tyrone

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
The room was clean but had a Dehumidifier In the room With a slight mode smell when we walk in going And our phone didn't work in the room. We should have asked for a different room But chose to stay there. Overall the room was clean and acceptable
Séjour de 1 nuit en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you for sharing your feedback, Tyrone. We will certainly look into the issues you raised. We appreciate you staying with us and hope to see you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice boutique hotel, our room was clean, but very hot and stuffy even though we had the temp down.
Séjour de 1 nuit en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you for your comments and for staying with us. We hope to see you again.

10/10 Excellent

Leann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Leann, we are so pleased you enjoyed your stay with us. Thank you for your comments and we hope to see you again soon.

8/10 Bien

loren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you for staying with us, Loren. We hope to see you again.

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good clean room
Séjour de 1 nuit en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you for your comments, Diane. We are so pleased you enjoyed your stay and we hope to see you again.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed our stay at Redwood Lodge. Beds were comfortable. Only complaint was the lighting in the room, Not many lights and the ones that were there were to bright and no way to turn them down.
Séjour de 2 nuits en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you for sharing your feedback, David. I will look into our guest room lighting and see how we can improve that in the future. We appreciate you staying with us and we hope to see you again soon.

10/10 Excellent

Rose

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Nice hotel. Good breakfast and fresh baked cookies in the evening.
Séjour de 2 nuits en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you kindly, Rose. We are so pleased you enjoyed our breakfast and cookies. We hope you will come back and stay with us again.

8/10 Bien

DesaRae

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The carpet was stained in our room. The bed was very comfortable and the room was very nice. The couch, in the room, was nice as well. The larger lights by the bed didn’t work (that’s alright the smaller lights worked). The shampoo was rejuvenating. There was nobody at the front desk (a bell to ring would be helpful). The staff were friendly, very helpful, and kind. The breakfast was wonderful with several options (cold and warm). Great eggs, sausage, waffles, muffins… The rooms aren’t very sound proof. Could hear foot steps from the room above us, which woke me up in the morning (didn’t hear anything during the night). Nice eating area and very welcoming fireplace area. I would stay here again.
Séjour de 1 nuit en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you so much for taking the time to share your feedback, DesaRae. I will be sure to discuss your feedback with the staff. We appreciate you staying with us and we hope to see you again soon.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice quiet clean basic hotel at a good price.
Séjour de 1 nuit en octobre 2023
Réponse de Ryan, Hotel Owner le 23 oct. 2023
Thank you for staying with us, James and for sharing your valuable feedback. We hope to see you again!.

6/10 Satisfaisant

JASON

Voyage d’affaires
Les points forts : Personnel et service
The room was not as clean as I would have liked. Especially the shower floor.
Séjour de 2 nuits en octobre 2023
Réponse de Ryan, Hotel Owner le 6 oct. 2023
Thank you for your valuable feedback, Jason. I shared your comments with our housekeeping staff, they usually do a great job but obviously missed the mark in your case. Please accept my apologies and we hope you will stay with us again.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice Hotel very clean the Breakfast was excellent
Séjour de 1 nuit en septembre 2023
Réponse de Ryan, Hotel Owner le 2 oct. 2023
You are so kind, Susan. Thank you for staying with us and for your feedback. We hope to see you again.

10/10 Excellent

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Ryan, Hotel Owner le 2 oct. 2023
Thank you so much for staying with us and for your kind review, Brian! We hope to see you again!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff
Séjour de 1 nuit en septembre 2023
Réponse de Ryan, Hotel Owner le 28 sept. 2023
Thank you so much for your kind review, David! We are so pleased you enjoyed your stay with us and we hope to see you again soon.

8/10 Bien

Janet

Voyage en groupe
Les points forts : Personnel et service et équipements
Redwood Lodge is in my hometown, so when I go back, I always stay here. I like that the breakfast is included. The staff is friendly and helpful. Overall, it's relatively clean. The area outside the building could use some cleanup attention. The room(s) could use a deep clean (carpet edges & corners, sanitize counters). A/C worked great and the rooms have amenities.
Séjour de 2 nuits en septembre 2023
Réponse de Ryan, Hotel Owner le 26 sept. 2023
Thank you for continuing to stay with us, Janet! We appreciate your valuable feedback and will be passing your comments onto the staff for improvements. We hope to see you again.

8/10 Bien

LYNN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was good
Séjour de 1 nuit en septembre 2023
Réponse de Ryan, Hotel Owner le 26 sept. 2023
Thank you, Lynn for staying with us and taking the time to share about your experience. We hope to see you again.

8/10 Bien

Miguel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 3 nuits en septembre 2023
Réponse de Ryan, Hotel Owner le 21 sept. 2023
Thank you for staying with us, Miguel. We appreciate your valuable feedback and we hope to see you again.