Hôtel près de Regency Square Mall, Florence, Florence

« HVAC unit in room was extremely noisy. Each time the unit came on there was excess noise that would wake you up. »

« One of the best places in the USA »

« all good »

« Très bonne impression générale. Suite 2 chambres très spacieuse, coin cuisine et salle à manger très bien. »

« Personnel désagréable Changement de chambre car pas d électricité dans la première Piscine fermée eau stagnante au mois de juin c est surprenant »

« Bar and rooftop were great and drinks were excellent. Location was great. However, we had problems with plumbing fixtures, door lock and noisy a/c unit. We felt that price point should’ve involved a full time front desk with baggage assistance. There was no elevator and stairs were required to get to rooms. »

« Check in was quick and easy. After having trouble with my room key card we figured out the door needed new batteries. Once the problem was fixed everything went smooth. Loni at the front desk was amazing! She helped us with the key card problem and suggested several places for food and fun. »

« Noise. Dirty sheets. Hair all over the place. »

« Bonjour, Super à part le bruit de la circulation chambre côté route par contre super breakfast, super Literie Chambre spacieuse et très propre Bonne journée »

« There needs to be some improvements in the physical environment. Ceiling in the bedroom was peeling and upholstered chair and desk chair wear very worn. »

« The breakfast was continental as stated but was hoping for eggs and meat. Also no coffee in the room. When I arrived to check-in the power was mostly out due to storms but the manager helped me get into a room and even carried my bag up three flights of steps. Great customer service from this manager!! »

« Basic room. Air worked great. They were in the process of a remodel. If you need a room with a bed to sleep in for cheap, this is your place. »

« Very clean with a nice staff. »

« The basic concept was Fair, at Best. The beds were uncomfortable, the bath linens were dingy, from repeated use. The bathroom was outdated, bad wall paper hanging, as well as terrible caulk repairs. The “complimentary breakfast” was again Fair. Small breakfast nook, food okay. Hotel isn’t crowded, therefore breakfast food isn’t Fresh. »

« Mold along trim boards under sink!! Drain bugs coming up thru sink drain Dried food in microwave and refrigerator Stained bed sheets »

« Très bien. Calme et propre. Très peu de monde quand on y était. »

« Room clean, respectful staff »

« One of the filthiest, bug-filled motels I’ve ever encountered. And, as added bonuses, the TV didn’t work and the door lock didn’t work. »