The management and staff team members were attentive, courteous and responsive to our needs, wants and desires during the entire stay during the family reunion. The staff went above and beyond to ensure that amenities, staff members, conference room was made available as needed. The primary (day) manager conducted, instructed and mentored her staff in most efficient and client service "satisfaction" and " hospitable" framework. She is and was a strategic partner throughout the stay, i.e. always villigant and purpose driven to ensure that the ethos and branding were amplified "Southern charm". Thanks for a wonderful experience.
