Hôtel près de Richland - Benton City Loop, Richland, Richland

« Lovely, helpful staff at this hotel. If you appreciate a hard mattress, this is your hotel! It was clean, although a touch of possible mold growing at the base of the ADA shower. The switch from overhead shower to hand held was absolutely out of my reach to switch over, which was frustrating for me. Otherwise, a nice stay! »

« It was very clean and inviting. »

« Clean rooms, friendly staff! Could use some comfortable pillows. Overall very pleasant stay close to a variety of nearby shops and restaurants. »

« First impression at front desk, the employee was hygien challenged, dirty, greasy hair, body odor. Front desk person not professional, lacked eye contact, was minimally helpful, I had to request addition room key, he only gave me one. The room was not stocked with enough towels, when I went to front desk to request more, I was told they were out. Also out of pool towels. We liked the pool for the kids. I would choose another hotel on Columbia in the future, very disappointed in our stay. »

« Checked in on Friday afternoon, went to dinner and came back to discover that there was no cold water in our room. Went to bed thinking it would be better in am. It wasn't, the water was so hot that taking a shower was miserable. Had early baseball game, so when we return I went to front desk to inform them and they sent the maintenance person to our room. He informed us of the new upgrade to tank water system and there were issues with 3 other rooms and he couldn't fix it and had no solution....

« Je sortais de quatre nuits d'un hotel grand luxe et de ce fait je ne peux garder une impression impartiale de cet hotel! »

« Cleanest pool we’ve ever swam in (even the kids remarked on how clean and nice the pool was). Breakfast was a huge hit and staff were all super friendly! Thanks for a great experience ! »

« The location was nice and the property is very clean. The staff were very helpful and we loved the amenities . Very nice stay overall. Will definitely stay there again. »

« Good Breakfast food choice Options plus the quality was better than most hotel breakfast »

« Very courteous staff »

« We stayed 3 nights. The pros: the room was big, the bed was good enough, the tv and refrigerator worked, the staff interactions were pleasant, it was quiet enough. The cons: very limited amenities - no coffee maker, no hair dryer, no tissues. In the bathroom was a bar of soap, one little shampoo container, two bath towels, two hand towels, and one washcloth. The shower head delivered a limited stream of water - it took a long time to wash and rinse my hair. Although the kitchen area had two...

« Clean room. Decent breakfast. »

« Remote was missing. Toilet plugged up. »

« Okay »

« it was very comfortable and pleasant. A good place to rest after a long work day. »

« The rooms smelled bad like ass or something.. had to buy lysol which only helped a little.. its more of a rest stop place or a place if you have a pet..The staff was very accommodating and nice though »