Hôtel près de Rocky Top Public Library, Rocky Top, Rocky Top

« Hôtel très correct mais 45 minutes pour faire le check in 😔 »

« We've stayed at Fairfield Inns in the past and had great experiences. This time was fair. There was no clock in the room. The refrigerator was off and it took several hours for it to get cold so we could get our water cold for travel the next day. We were told coffee would be available at 5am the following morning. We left at 5:30am. The lobby was dark, no one at the desk, only a sign indicating to drop our door cards in a basket. No coffee. Decaf only available in the room. We were...

« Moisi dans ma salle de bain, vieux et très bruyant »

« Easy location to find. Clean rooms and comfy beds. Great breakfast offerings. Would stay here again. »

« The personal was friendly and helpful The walls would need a bit of attention »

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« Worst breakfast, or plain to say there was no breakfast, coffee is nasty. And no ice machine. »

« Clean room Very nice staff »

« Every staff member was helpful, warm and welcoming. Each member I encountered was friendly, asked if I needed anything. I haven’t been at a hotel where everyone was so customer service oriented. Well done! »

« Spacious, clean, friendly and helpful staff, great location. »

« The staff were very nice. The room was clean. It would have been nice if they had a better breakfast, or at least milk for coffee. »

« I stayed at this hotel for a week I had nothing but issues at the end. We paid for a long term stay and we told them we had 2 pets checking in we were not informed the second pet would be 15 dollars per day and after paying so much money they wanted to charge more. That's not even the worse part, I'm in a wheelchair and have a uncontrollable bladder. We were being very polite one time we asked for a new bedding. And they were discriminating towards me saying I shouldn't do that and to.do better!...