Nos offres d'appart'hôtels pour les week-ends à Rognano

« Le personnel a été au top (je parle tres mal l'anglais 😬) mais il a quand même pris le temps et il m'a trouvé une solution (alors que je suis arrivée a 23h30), la chambre etait super niveau agencement et confort mais niveau nettoyage peut vraiment mieux faire, ok nous n'avions pas prévu de nous rouler par terre, mais j'ai fait tomber de l'eau et essayé avec un sopalin, le papier est ressorti noir (le carrelage gris anthracite camoufle hyper bien la saleté) donc ca c'est pas terrible et dans la...

« All over, it was great! »

« Tutto molto bello »

« Yeri mükemmel. Temiz. Çalışanlar çok yardımcı. »

« Bait and switch, and they still charged full price. None of the listing photos are of the apartments we were given. The advertisement showed a specific apartment, with specific rooms, specific finishes, and a specific look. We checked that listing again after we arrived. The photos do not match this unit. Not a different angle. Not a room they had updated. A different apartment from the one in the ad. We paid for four nights in Milan and were charged the full amount despite them not giving us...

« Our 3-night stay at the property was overall ok with a few unexpected cons. The apartment was clean (except for a stained sofa) and centrally located in a safe area of the city with plenty of cafes nearby. That was the biggest plus. We didn’t receive check-in manual and property guidelines in a timely manner and the property guide manual should definitely be improved. Nowhere in the guidelines it was listed that in order to get fresh towels we need to contact the management well ahead of time...