6/10 Satisfaisant
LauraandClayton L.
30 déc. 2025
The positives: proximity to Food City, which was convenient to run out and grab lunch or something we forgot. The kitchen was pretty well stocked with basic needs. The screen porch is a nice area with a patio table and swinging chairs.The negatives: We began our stay by being delayed to check in by an hour. I received a call 7 hours before check-in to find out our time of arrival. I asked a question that had been left unanswered in email correspondence relating to being charged for the number of people in our party, which had reduced by 2 since booking. A minor thing, 14 a day- but I was unhappy that between email correspondence and the person on the phone saying she would have to find out from the property management- then was ghosted. When we arrived at the property, a little after the 4pm check-in, someone was in the driveway. We drove around a bit, then went back- still there. I went to check into what was going on, and was told they were still cleaning. We did a grocery run and went for firewood for a fire later on, and they were STILL there, but said we could begin unloading. We unpacked while they were still cleaning, on wet floors that smelled like dirty mop water- and maybe it was due to the haste in which it was cleaned, but the kitchen retained that smell the whole time we stayed there. Despite them being late in allowing us in, we were never even offered any reimbursement on that time reduced from the stay we paid for. Communication could have been better.
LauraandClayton L.
Séjour de 2 nuits en décembre 2025