Hôtel près de Royal Blackheath Golf Club, Londres, Londres

"Personnel adorable. La chambre était confortable. À améliorer: l'absence de petit-déjeuner chaud et le checkout à 11h et non midi."

"Je tiens à remercier chaleureusement toute l'équipe pour l’accueil exceptionnel, la qualité de la chambre et le service irréprochable. Merci pour tout !"

"Personnel accueillant surtout ce gentil monsieur au petit déjeuner "

"Le seul positif c’est que le personnel était aimable et serviable, mais pour le nettoyage des chambres soit elles sont débordées. On a retrouvé un préservatif sur le rebord du lit. L’hôtel est venu s’excuser un geste commercial sur deux boissons offertes, mais nous n’avons pas le choix de prendre soin, une bière ou du donc même pas le droit au cocktail on a redemandé une couette car on avait très froid, le petit déjeuner correct et certains soirs très bruyant, on entend tout à travers les chambres "

"In General, the hotel was quite nice and comfortable, but I was quite disappointed with the gym / spa area: there are constant swimming lessons held in the pool, even at times when the schedule placed at the door indicates no lessons. Also, each person entering the spa area has to pass through the gym - turning it into a waiting room atmosphere with screaming children passing through & parents just waiting around while you work out. It was fine for a business trip, but I would not book this place for a relaxing stay for this reason."

"Très belle endroit "

"Disappointing experience — not family-friendly I booked a room for two nights. On the second night, I had to host my 8-year-old son unexpectedly, as his father had an emergency. The reception told me that the room I was in couldn’t accommodate an extra bed, so I had to pay an additional £100 to move to another room — same size, and still without an extra bed. Only after I strongly insisted did they finally bring one. Considering the already high nightly rate, paying £100 more for the same space felt unreasonable. Very little understanding or flexibility for a child. Definitely not a human-centred or family-friendly hotel."

"Hôtel confortable avec bon accueil, dommage que le personnel ne parle pas Français. "

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