Hotel Russell

« Everything was better than any place I've stayed »

« The first room they gave us smelled of cigarette smoke. They gave us room with a queen bed instead of a king like we paid for. There was a paper sign on the pool door stating the pool was closed. The lights were on , the pool pump was running, we were able to open the door. The lady behind the desk did not know anything about the pool closure. I'm getting sick of motels not issuing partial refunds when they cannot deliver what they advertise. Breakfast was ok. »

« The pool was out of order. The room didn’t have garbage bags in the cans but rooms were clean, bed was comfy and staff was very nice. Breakfast was good and there was an assortment of food to choose from. »

« outstanding »

« The breakfast was horrible and the lady on nightshift was ridiculously non professional was out from behind counter on her phone and outside »

« The shower was dirty, we didnt book a handicapped room and got one, didn't have enough towels in the bathroom and the breakfast food wasnt the greatest. »

« The pool was amazing!!!! »

« The room was clean. The staff friendly and helpful. Only complaint would be the exhaust fan in the bathroom was extremely loud. I would stay again. Breakfast was also good. »

« Staff were friendly, check in was a breeze and helpful on parking spot with trailer. Room was very clean. Breakfast was very good. Short stay but excellent stay »

« All around good experience!! »

« Very clean room an super friendly staff 👌 »

« Easy walk to shops and eateries! »

« Compte tenu de nos activités cet hôtel était un bon choix »

« The room did not look clean. Once walking in there was stains on the beds. They were stains on the towels. There was mold and dirt in the trashcan. The door handled to the room was falling off. I had to screw the screws back into it myself to feel safe glad we brought our dogs. There was just an awful feeling about the whole place. there was also dust everywhere in the room. I booked the room online paid for it already online told them I was bringing two dogs with me and once I got there there...

« Clean room »

« Sejour pro de 3 jours. Hotel confort, spacieux, propre et plus moderne que la moyenne. Excellente localisation pour sortir manger ou boire un verre. Un tres bon pued a terre pour decouvrir la West Virginia ! »

« Didn't like they only have an outdoor pool. »

« Our room was a complete disaster. Very dirty and lamps were broken. Bedding hadn't been changed just straightened up. Now I've gotta file a claim to get my money back. Very frustrating experience!!! »