Hotel Ruwa

« This place is the worst I have ever seen in term of professionalism. First of all, they did not find our booking. Then, they pretended we did not pay, even when we did show them the proof ou payment and the fact that money was taken from our bank account. They were absolutely rude and spoke very badly to my staff (I booked 3 rooms for people of my firm). It seems like a scam, when they presented fake payment failure. Please hotel.com, dont work with hôtels like that. »

« The property is located in very quiet area, but poor amenities like No stable electricity, Poor WiFi etc so check out to another place before my time was due. »

« Sejour désagréable, votre représentant avec qui j ai discuté par mail et WhatsApp a menti sur toute la ligne, image meme sur la plateforme est fausse. Vue la nature des chambres moi j ai pas dormi avec 3 autres collègues. J ai toutes les discussions et mails , »

« Veuillez à vider vos fosses sceptiques. Merci beaucoup pour la gentillesse du personnel. »

« All was ok and I had good time to rest »

« Clean boutique hotel. Spacios. Close to several places and very secure. »

« La porte d'entrée doit être en carton, on entendait tout du couloir. Baie vitrée idem. VMC de salle de bain, on avait l'impression qu'il y avait un helicopter. Le restaurant était fermée. »

« Room was clean, bathroom and toilet and staff very polite and helpful »

« Site states it provides free shuttle to and from airport. But staff will try and chest you for 35 usd each way .. in cash ... Had to waste hours with Expedia still site refused tunyil I ask for charge machine and a recite. Too which they finally agree to derive.. do not trust or book. »

« Such a peaceful place to relax with your loved ones 💕 »

« I can't fault this establishment. Quick efficient check-in by Victoria who was helpful. Clean well appointed spacious rooms with all the amenities as listed. Moreblessing from housekeeping converted the sofa into a luxurious well laid bed which my daughter enjoyed. Well kitted kitchen, hot shower in the bathroom, handy office space and great breakfast nook. The only downside with this property is the lack of an elevator. Lugging suitcases up and down the stairs was not fun. Also be careful when...