Réception

Avis sur Leonardo Boutique Hotel Salzburg Gablerbräu

3.5 out of 5
Leonardo Boutique Hotel Salzburg Gablerbräu
Richard-Mayr-Gasse 2, Salzburg, Salzburg

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 624 avis sur 1010." "
Note des voyageurs de 8 (Bien), d’après 301 avis sur 1010." "
Note des voyageurs de 6 (Satisfaisant), d’après 60 avis sur 1010." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 1010." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 1010." "

9,4/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Joelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hotel très bien situé , propre , chambre fonctionnelle et confortable petit plus - cafetière et eau à dispo petit moins - manque prise de chaque côté du lit
Séjour de 2 nuits en décembre 2023
Réponse de Leonardo Boutique Hotel Gablerbräu le 18 déc. 2023
Dear Joelle, Thank you for sharing your thoughts about your stay at Leonardo Boutique Hotel Gablerbräu. We're pleased to hear that you found our hotel very well located, with clean, functional, and comfortable rooms. We're glad the little extras like the coffee maker and water added to your experience.We appreciate your feedback about the missing plugs on both sides of the bed. Your comments are valuable, and we will use them for continuous improvement.It was a pleasure hosting you, and we hope to welcome you back for another positive experience in the future.

6/10 Satisfaisant

Anne

Voyage en couple
Bien située. Bon déjeuner.
Séjour de 4 nuits en octobre 2023
Réponse de Leonardo Boutique Host Team le 5 oct. 2023
Dear Anne, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Leonardo Boutique host team

6/10 Satisfaisant

Mélanie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L'hôtel en lui-même est sympa, quoi que mal isolé. On entend chaque mouvement de foule dans le couloir et il n'y a aucune affiche avisant les gens de pas être bruyant après 22h00 ni même de tapis pour réduire le bruit des roues des valises sur le sol. La réceptionniste n'était pas franchement très avenante ni sympathique, par contre, le personnel au petit-déjeuner l'était. Dans l'ensemble satisfaisant, sans plus.
Réponse de Front Office le 30 mars 2023
Dear Guest,thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Your Hotel Gablerbräu Team

8/10 Bien

Olivier

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dommage que le café soit limité à 2 capsules pour un séjour de 2 nuits. Et qu’ils ne nous proposent pas de suite le rabais pour le parking. Il faut demander. Sinon hôtel bien placé et bien insonorisé
Séjour de 2 nuits en septembre 2021
Réponse de Kaiser le 25 oct. 2021
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Salzburg Gablerbräu. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Salzburg Gablerbräu. With kind regards Your host team

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bien
Séjour de 1 nuit en juin 2021

8/10 Bien

frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel moderne confortable en plein centre
hôtel moderne confortable en plein centre de la ville, chambre spacieuse et bien aménagée. idéal pour decouvrir la ville
Séjour de 1 nuit en mai 2019
Réponse de sk le 24 mai 2019
Dear Star Inn Guests, thank you for staying with us during your recent visit to Salzburg. It is good to know you liked our hotel and your room.The central location of our hotel is appreciated by most guests so we are happy you could make most of it. Do visit us again! Best regards from Salzburg Sanita Bosnic & Team

2/10 Horrible

REMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lot of noise until 2:30 AM. Nobody stopped it at the reception. I never saw such a mess in an hotel.
Séjour de 2 nuits en mai 2019
Réponse de sk le 24 mai 2019
Dear Star Inn Guests, thank you for giving us your feedback! We absolutely regret you did not have a restful night in our hotel. The central location of our hotel is appreciated by most guests. There is generally a bustle in the pedestrian zone of the historical city as well as from the cafes, bars and restaurants in the vicinity. All our rooms have double glazed windows to minimize the noise and individually controllable air-con so that windows must not be opened. Yet, noises from outside are present and unavoidable. We are sorry this was the cause for your dissatisfaction. We hope you enjoyed Salzburg all the same! Best regards Sanita Bosnic & Team

10/10 Excellent

jean michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
emplacement idéal pour visiter la ville
très bien situé , propre , rénové , calme. c'est parfait avec pour seul inconvénient l'absence de parking propre à l'hôtel
Séjour de 1 nuit en décembre 2018
Réponse de Sanita Bosnic & Team le 24 févr. 2019
Dear Star Inn Guest, thank you very much for your feedback. We are delighted to see that you enjoyed your time with us. We are happy to be located in the beautiful historical city center of Salzburg, which is part of the UNESCO world heritage. Since this part of Salzburg is restricted we are not able to offer parking directly at the hotel. However, we are glad to cooperate with the Mirabell-Congress-Garage which is situated a five minute walk away from our hotel. We also provide discount tickets for the Mirabell Congress underground parking at our front desk. If you should come back to Salzburg again, we would be happy to welcome you again. Best wishes, Sanita Bosnic & Team

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité/prix à Salzbourg
Un hôtel très propre et parfaitement situé. Check-in et check-out rapides. Excellent resto en face.
Séjour de 2 nuits en janvier 2019
Réponse de sk le 8 janv. 2019
Dear Star Inn Guests, thank you for choosing our hotel to stay at during your recent visit to Salzburg. Your comments are appreciated very much.We are happy to know you enjoyed your stay with us and look forward to your next visit. Best regards from Salzburg Sanita Bosnic & Team

8/10 Bien

Estelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2018
Réponse de sk le 27 juil. 2018
Dear Star Inn Guests, thank you for your positive review. We hope to welocme you at our hotel once again! Best regards from Salzburg Sanita Bosnic & Team

10/10 Excellent

Louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent qualité-prix
Super séjour, les employés très accueillant. Par contre, l’air conditionné fonctionnait peu et le lit était plus ou moins confortable. L’emplacement est parfait, le restaurant dans le même immeuble est excellent, tout est proche à pieds.
Séjour de 2 nuits en juin 2018
Réponse de Sanita Bosnic le 13 juil. 2018
Cher visiteur, Nous vous remercions d'avoir donné votre avis sur notre hôtel, nous sommes très heureux de vous avoir accueilli et nous espérons vous revoir á nouveau dans notre établissement. Bien á vous Sanita Bosnic

6/10 Satisfaisant

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel accueillant. Personnel affable et compétent. Notre chambre donnait sur l'arrière de l'hôtel dans une rue extrêmement bruyante jusqu'à minuit et dès 5h du matin; pas idéal pour un sommeil serein...
Séjour de 3 nuits en mai 2018
Réponse de sk le 7 juin 2018
Dear Star Inn Guests, thank you for choosing our hotel to stay at during your recent visit to Salzburg as well as for your nice comments towards our staff and our Services. We absolutely regret you did not have a restful night in our hotel. The central location of our hotel is appreciated by most guests. There is generally a bustle in the pedestrian zone of the historical city as well as from the cafes, bars and restaurants in the vicinity. All our rooms have double glazed windows to minimize the noise and individually controllable air-con so that windows must not be opened. Yet, noises from outside are present and unavoidable. We always try to find the best room for each guest, so please do let us know. Our front desk is available 24/7. It will be a pleasure to host you once again! Best regards from Salzburg Sanita Bosnic & Team

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Localisation parfaite dans le vieux centre de Salz
Tout a été très bien, sauf deux petits détails: - une tache un peu collante sur le parquet à coté du lit - la télévision débranchée (prise invisible derrière l'écran
Séjour de 2 nuits en mai 2018
Réponse de sk le 22 mai 2018
Dear Star Inn Guests, thank you for booking our Hotel and for taking the time to write your review. We are happy to know you enjoyed the Location of our Hotel as well as our Services. Kindly accept our apologies for the spot on the floor. It will be a pleaasure to welcome you to our hotel once again! Best regards from Salzburg Sanita Bosnic & Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien situé au cœur de la vieille ville
Très bon hôtel en général. Le confort du lit n'était pas à la hauteur. Une très mince douillette et des oreillers tout aussi minces convenaient peu pour ce type d'hôtel. Le stationnement est à quelques minutes de marche seulement et toutes les visites se font à pied.
Séjour de 2 nuits en juin 2017
Réponse de Christiane le 28 juil. 2017
Dear Star In Guests, thank you for booking our Hotel and for the top Rating you have given us in your Review! Thank you too for your compliments. We are happy to know you enjoyed your stay with us in Salzburg. Do visit us again! Best regards from Salzburg Christiane Tuppinger & Team

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely fantastic hotel and staff in all respects. The staff went out of their way to be helpful. The room was in immaculate condition. The location is great for seeing the old town, dining, shopping, and good public transportation is available nearby.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Centrally located and very comfortable hotel. Excellent breakfast.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Grissel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en mai 2024

10/10 Excellent

Magdalena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is located in an excellent area. Everything was good at the hotel. The only bad thing was that the room needed more cleaning.
Séjour de 2 nuits en mai 2024
Réponse de stefanie le 23 mai 2024
Dear Magdalena!It is a pleasure to hear that you found the location of our hotel, Hotel Leonardo Salzburg Gablerbräu, to be excellent. We always strive to offer our guests the best comfort and service.We have taken note of your comment regarding room cleaning. Although we cannot make any specific promises, we would like to emphasize that cleanliness and hygiene are our top priority. Our guests should always find a clean and well-kept room that invites them to feel at home.We are pleased that you had a positive stay with us and hope to welcome you again soon.Kind regards,Your Leonardo SBG Gablerbräu Team

10/10 Excellent

Martin Stanton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Myob
Séjour de 4 nuits en mai 2024
Réponse de Ste le 23 mai 2024
Dear Guest,We are very pleased with your review and are grateful that you enjoyed your stay with us at the Hotel Leonardo Salzburg City Center. It is of utmost importance to us that our guests feel comfortable and satisfied. Your full score is a confirmation for our dedicated team, who always strive to provide the best possible service. It motivates us to continue to live up to our high standards and to constantly improve.We look forward to welcoming you back soon and hope that we can once again meet your expectations.Kind regards,Your Leonardo SBG Gablerbräu Team

8/10 Bien

Thomas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property and centrally located. Nothing great to say about the property, nothing really negative either.
Séjour de 2 nuits en mai 2024
Réponse de Stefanie le 23 mai 2024
Dear Thomas!We are very pleased that you appreciate our property and emphasize the central location of our house. Indeed, we attach great importance to providing our guests with a pleasant and uncomplicated stay.Your feedback is very important to us and we take it as an incentive to continuously improve our service and offer our guests an all-round positive experience. We attach particular importance to the quality of our services and the satisfaction of our guests.Thank you for taking the time to share your impressions with us. We hope to welcome you back soon to provide you with an even better experience.Kind regardsYour Leonardo SBG Gablerbräu Team

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heart of tourists spot, walk everywhere
Séjour de 3 nuits en mai 2024
Réponse de Stefanie le 21 mai 2024
Dear Heather!We are pleased that you enjoyed the prime location of our hotel, Leonardo Salzburg Gablerbräu. The location in the heart of the tourist area is indeed ideal for exploring the wonderful city of Salzburg on foot. It is our constant endeavor to offer our guests a pleasant and unforgettable stay. Your positive feedback shows us that we are on the right track and motivates us to continue to maintain our high standards.We hope that you were able to make many wonderful memories during your stay with us and look forward to your next visit.Kind regards,Your Leonardo SBG Gablerbräu Team

8/10 Bien

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, boutique hotel close to shopping and dining. Staff pleasant and available 24hours.
Séjour de 2 nuits en mai 2024
Réponse de Stefanie le 21 mai 2024
Dear Maria,it gives us great pleasure to hear that you enjoyed your stay at our Hotel Leonardo Salzburg Gablerbräu. It is always our main concern to provide our guests with a clean, comfortable environment and excellent service. We will be happy to pass on your words of praise about our friendly staff, who are available around the clock. It is nice to know that our efforts to create a welcoming and helpful environment are noticed and appreciated by our guests.We are also pleased that you positively emphasize the proximity to shopping and restaurants. Our central location is indeed one of the aspects that our guests particularly appreciate.It was a pleasure to have you as our guest and we hope to welcome you again at the Hotel Leonardo Salzburg Gablerbräu in the near future.Kind regards,Your Leonardo Salzburg Gablerbräu Team

10/10 Excellent

Kathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved our stay here! Pros: In a very nice area with lots of activity and restaurants. Hotel itself was extremely well furnished, clean, and looked amazing. Staff were all very friendly and helpful. Front desk was so nice and gave us a free room upgrade plus allowed us to check in 2 hours early! Complimentary bottled water every day when room is cleaned, plus free fruits and chocolates at reception. Plenty of space in the room and bathroom. If you get the breakfast buffet, the food is actually amazing. Cons: Very small outdoor resting space, mainly for smoking. Otherwise, everything else was perfect! Highly recommend this hotel.
Séjour de 3 nuits en avril 2024
Réponse de Leonardo Boutique Salzburg Gablerbräu le 18 mai 2024
Dear Kathy!Thank you so much for your kind and well thought of feedback. We are happy that you were happy staying with us and that you enjoyed our well looked after hotel in this very nice location. We will forward your compliment to the staff! It is lovely for us to hear, that our guests feel welcomed and helped in a friendly way. Thank you for the recommendation!Your Leonardo Boutique Hotel TeamLydia

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Stefanie le 21 mai 2024
Dear Lisa!Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Leonardo Boutique Salzburg Gablerbräu.We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team.It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback.We look forward to seeing you soon at the Leonardo Boutique Salzburg Gablerbräu.With kind regardsYour host team

10/10 Excellent

Scott, Chicago

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay. Great location!
Séjour de 5 nuits en mai 2024
Réponse de Stefanie le 16 mai 2024
Dear Scott!Your heartening review has greatly brightened our day. It is always delightful to learn when our guests' expectations have been surpassed. Our team takes immense pride in delivering top-notch service and we're overjoyed to hear that this was reflected during your stay with us. We are also pleased to know that you found our location conveniently situated, offering easy access to key attractions and transportation. Your positive observations about our facilities and staff, as well as the strategic location of our hotel, are truly appreciated. This is the experience we strive to provide to every guest, and it is quite encouraging to hear that we were successful in your case. Once again, thank you for choosing Hotel Leonardo Salzburg City Center. We are looking forward to welcoming you back on your future visits to Salzburg.Best regards,Your Leonardo Boutique Gablerbräu Team

6/10 Satisfaisant

Anita, Henderson

Voyage en famille
Check-in was cumbersome. All 5 rooms had to be carged separately. Beds were extremely hard. Breakfast for $16.00 was average. We could not leave window open. The whole night drunk people have been screeming and at 5:00 AM trash removal woke everybody up and the next day at 5:00 AM construction started.. we had to park a significant distance (5-6 blocks) away in a parking garage abd had to roll our luggage over cobble stone to the hotel; not very convenient and pricey.
Séjour de 2 nuits en mai 2024
Réponse de s le 15 mai 2024
Dear Anita!We're genuinely sorry to hear about the inconvenience you experienced during your stay at our Hotel Leonardo Salzburg Gablerbräu. We can understand how these situations could affect your overall impression of our service, and we'd like to address your concerns.Firstly, we regret that the check-in process did not meet your expectations. Our goal is always to make our guests' arrivals as smooth and comfortable as possible. We're sorry this was not your experience and your feedback has been noted. We also regret to hear about your discomfort due to the firmness of the beds. We understand that comfort preferences vary greatly among guests and we strive to find the right balance. On the topic of the noise disturbances, we empathize with your discomfort. As we're located in the heart of the city, sometimes external noises can unfortunately become a factor. We assure you that the tranquility of our guests is a top priority for us.We understand your concern about parking and the inconvenience it caused. Our location in the city center occasionally means that parking may not be as close as we'd like. We realize how this could be an inconvenience, especially when transporting luggage.Finally, concerning the breakfast, although it may seem average to you, we endeavor to provide a wide variety of options to cater to different tastes. We value your candid feedback and thank you for bringing these points to our attention. It's through feedback like yours that we can strive to improve. We hope you will give us another opportunity to better serve you in the future. Best regards,Your Leonardo SBG Gablerbräu Team

8/10 Bien

Dhiraj Nandkishor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, easy to reach from airport & train station. Walkable to major tourist attractions
Séjour de 3 nuits en mai 2024
Réponse de stefanie le 15 mai 2024
Dear Dhiraj!It's wonderful to hear that you found our location to be so convenient. Our strategic placement is indeed one of the aspects we are thrilled about, as it provides our guests with easy access to various transportation options and the city's key attractions.The Hotel Leonardo Salzburg Gablerbräu is indeed situated in a prime spot, making it a favorable choice for many visitors who wish to explore the beautiful city of Salzburg. We remain committed to providing a pleasant and seamless experience for all our guests.Thank you for sharing your feedback. It is always a delight to hear when our guests had a positive experience with us. Your comments are much appreciated and will be of great help to other travelers.We look forward to welcoming you back in the near future.Best regards,Your Leonardo Boutique Gablerbräu Team

8/10 Bien

Vera

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr nettes und freundliches Personal. Schlechte Möglichkeiten zum Parken. Sehr kleine Zimmer aber sauber.
Séjour de 1 nuit en mai 2024
Réponse de Stefanie le 14 mai 2024
Liebe Vera!Es ist wirklich ermutigend, Ihre positiven Bemerkungen über unser engagiertes Personal im Hotel Leonardo Salzburg Gablerbräu zu hören. Es ist immer unser Ziel, den besten Service zu bieten und eine warme, einladende Atmosphäre für alle unsere Gäste zu schaffen.Wir nehmen Ihre Bedenken bezüglich der Parkmöglichkeiten und der Größe der Zimmer sehr wohl zur Kenntnis. Unser Hotel liegt im Herzen der Stadt, und wir bemühen uns, das Beste aus unseren Räumlichkeiten zu machen, um unseren Gästen einen komfortablen und angenehmen Aufenthalt zu bieten. Wir freuen uns, dass Sie die Zimmer als sauber empfunden haben, denn die Zufriedenheit unserer Gäste hat für uns oberste Priorität.Wir hoffen, dass Sie trotz dieser Bedenken insgesamt einen angenehmen Aufenthalt in unserem Hotel hatten und die Annehmlichkeiten und Dienstleistungen, die wir anbieten, genießen konnten. Unser Team ist bestrebt, allen unseren Gästen einen angenehmen Aufenthalt zu bieten, und Ihr Feedback ist für unsere kontinuierlichen Bemühungen von großer Bedeutung.Nochmals vielen Dank für Ihre wertvollen Kommentare. Wir hoffen, dass wir Sie in Zukunft wieder im Leonardo Salzburg Gablerbräu begrüßen dürfen.Mit freundlichen Grüßen,Ihr Leonardo Boutique Gablerbräu Team

10/10 Excellent

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and located close to everything.
Séjour de 1 nuit en mai 2024
Réponse de Stefanie le 14 mai 2024
Dear Carlos!We are delighted to hear that you enjoyed your stay at the Hotel Leonardo Salzburg Gablerbräu and especially appreciated our high standard of cleanliness. Our team always strives to maintain a pristine environment for the comfort and satisfaction of our guests.Moreover, we are pleased to know that our strategic location was advantageous for you. It is indeed our prime location that allows guests to easily access various attractions and amenities, which we believe contributes significantly to a convenient and enjoyable stay.Your feedback is invaluable to us, and we look forward to welcoming you back in the near future. Best regards,Your Leonardo Boutique Gablerbräu Team

10/10 Excellent

juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Stefanie le 13 mai 2024
Dear Juan!Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Leonardo Boutique Salzburg Gablerbräu.We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team.It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback.We look forward to seeing you soon at the Leonardo Boutique Salzburg Gablerbräu.With kind regardsYour host team

10/10 Excellent

Paul

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great modern hotel in a quiet, yet central location. Rooms are modern, well equipped and of a good size.
Séjour de 3 nuits en mai 2024
Réponse de Leonardo team le 9 mai 2024
Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel. Our team works hard to provide a comfortable and contemporary environment for our guests, and it's fantastic to hear that you found our rooms to be well-equipped and spacious.Our location is indeed one of our key highlights—we pride ourselves on offering a peaceful retreat in the heart of the city. Being centrally located allows our guests to easily access the attractions and amenities of the area while still enjoying a tranquil atmosphere when they return to the hotel.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!SincerelyLeonardo Boutique Salzburg Gablerbräu Team

10/10 Excellent

Delcy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful and welcoming staff!
Séjour de 2 nuits en mai 2024
Réponse de Leonardo Boutique Salzburg Gablerbräu le 7 mai 2024
Dear Delcy,thank you for that kind review, we will forward this lovely compliment to the other staff members.We are more than happy that you felt welcomed!Your Leonardo Boutique Hotel TeamLydia

10/10 Excellent

Melinda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was perfect. The property is in a great location…only a few minutes walk to all the popular sites in Old Town. There are restaurants and shopping all around, yet our room was totally quiet and we slept wonderfully! The breakfast buffet had plenty of food choices. We took a Sound of Music tour and went to a classical music concert. Both meeting places were at Mirabell Palace which was only a 5 minute walk. We had a rental car and parked at Mirabell parking garage. The normal rate is 39€ daily, but the hotel has a negotiated rate of 22€!! Our stay was perfect and we would definitely stay here again!!!
Séjour de 3 nuits en mai 2024
Réponse de Stefanie le 6 mai 2024
Dear Melinda!We are very pleased that you enjoyed your stay with us at the Leonardo Salzburg Gablerbräu to the fullest. Your words of praise regarding our central location and the peace and quiet in our rooms fill us with great pleasure. It is always nice to hear that our guests appreciate the proximity to the numerous sights of the city of Salzburg. The fact that you attended both the "Sound of Music" tour and a classical concert shows how varied the offerings are in our beautiful city. Your positive feedback on the breakfast buffet and our parking service is also very pleasing. It is very important to us that our guests have a pleasant and carefree stay. We are pleased that we were able to help make your stay perfect and would be delighted to welcome you again in the future. Kind regardsYour Leonardo Boutique Gablerbräu Team.

10/10 Excellent

Pamela N

Séjour de 2 nuits en avril 2024

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location!
Séjour de 2 nuits en avril 2024
Réponse de Stefanie le 6 mai 2024
Dear Philippe!We are pleased to hear that you found the location of our Hotel Leonardo Salzburg Gablerbräu to be positive. We are proud to be in such a lively area that offers our guests a variety of activities.Our premise is always to provide our guests with the best possible stay and it is always gratifying to know that we have achieved this. We hope to welcome you back as a guest in the future and provide you with another positive experience.Kind regardsYour Leonardo Salzburg Gablerbräu Team

10/10 Excellent

Shawn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superior stay. Wonderful in every aspect.
Réponse de Stefanie le 2 mai 2024
Dear Shawn!We are truly delighted to hear that you found your stay at Hotel Leonardo Salzburg Gablerbräu to be superior and wonderful. It is rewarding for our team to know that we have succeeded in providing you with a memorable experience.Your kind words encourage us to continue striving for excellence in all aspects of our service. Our aim is to create a comfortable and enjoyable environment for all our guests, and we are glad that we were able to meet your expectations.It would be a pleasure to welcome you back should you decide to visit Salzburg again. We assure you of our best efforts to make your future stays just as delightful, if not more.Best regards,Your Leonardo SBG Gablerbräu Team

10/10 Excellent

Alex

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top location really in the center and modern stlye in the historic building
Séjour de 1 nuit en avril 2024
Réponse de Stefanie le 2 mai 2024
Lieber Alex!Wir freuen uns, Ihre Kommentare zur Lage des Hotel Leonardo Salzburg Gablerbräu zu lesen. Wir wissen, wie wichtig eine zentrale Lage für unsere Gäste ist und freuen uns zu hören, dass unsere Lage Ihren Bedürfnissen entsprach. Außerdem freut es uns zu hören, dass Sie die Mischung aus modernem Stil und historischem Gebäude zu schätzen wussten. Es ist immer unser Ziel, ein einzigartiges Erlebnis zu bieten, das Altes und Neues auf wunderbare Weise miteinander verbindet, und wir freuen uns, dass dieser Aspekt unseres Hotels bei Ihnen Anklang gefunden hat.Wir freuen uns darauf, Sie in naher Zukunft wieder im Hotel Leonardo Salzburg Gablerbräu begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Leonardo Salzburg Gablerbräu Team

6/10 Satisfaisant

Karla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The hotel itself was nice and clean but there was a funky smell in the lobby and halls. The room was clean, the staff was nice and the breakfast was good. It is centrally located and easy to walk to from the train station and to the sites. I really wanted to like the hotel but the smell ruined it for us every time we had to walk through the lobby and halls. Once in our room it smelled fine.
Séjour de 2 nuits en avril 2024
Réponse de Stefanie le 2 mai 2024
Dear Karla!We are pleased to hear that you found our hotel generally nice and clean and that you appreciated our friendly staff and the good breakfast. We are also pleased that you emphasized the central location of our Hotel Leonardo Salzburg Gablerbräu.However, we are sincerely sorry to hear that there was an unpleasant smell in the lobby and corridors during your stay. This is not in keeping with the pleasant experience we strive to provide our guests. We are committed to providing our guests with a high level of comfort and regret that we were unable to meet your expectations in this regard.Please be assured that we take your feedback very seriously. A pleasant fragrance contributes significantly to the overall well-being and is an important aspect in a hotel. However, we are pleased that despite this, you found that your room smelled good.We hope that we will be able to welcome you again on your next visit to Salzburg and offer you an all-round satisfactory stay.Kind regards,Your Leonardo Salzburg GablerbräuTeam

10/10 Excellent

Giovanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Stefanie le 2 mai 2024
Dear Giovanna!We are very pleased that you have rated your stay with us at the Hotel Leonardo Salzburg Gablerbräu so positively and we are proud that we were able to meet your expectations. Our team strives to provide exceptional service and comfort to every guest and it is always encouraging when these efforts are recognized.We hope to welcome you back in the future and look forward to providing you with another first class experience. Kind regardsYour Leonardo Salzburg Gablerbräu Team

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Einfach toll
Séjour de 1 nuit en avril 2024
Réponse de Stefanie le 24 avr. 2024
Lieber Martin!Es freut uns sehr zu hören, dass Ihr kürzlicher Aufenthalt bei uns im Hotel Leonardo Salzburg Gablerbräu "einfach großartig" war. Ihre knappe, aber aussagekräftige Bewertung ist ein Beweis für den hochwertigen Service, den wir allen unseren Gästen bieten möchten. Unser Ziel ist es, sicherzustellen, dass jeder Gast das Beste von dem erlebt, was wir zu bieten haben.Wir hoffen, dass Sie die Gelegenheit hatten, das Stadtzentrum zu erkunden, wobei die erstklassige Lage unseres Hotels ein idealer Ausgangspunkt ist. Sollten Sie Vorschläge haben, wie wir Ihren nächsten Aufenthalt noch angenehmer gestalten können, zögern Sie bitte nicht, uns diese mitzuteilen.Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch in Salzburg wieder begrüßen zu dürfen. Nochmals vielen Dank für Ihr positives Feedback. Mit freundlichen Grüßen,Ihr Leonardo Boutique Gablerbräu Team

10/10 Excellent

Maria

Séjour de 1 nuit en avril 2024
Réponse de Stefanie le 13 mai 2024
Liebe Maria,vielen Dank, dass Sie unser Gast waren und sich die Zeit genommen haben, eine Hotelbewertung über Ihren letzten Aufenthalt im Leonardo Boutique Hotel Salzburg Gablerbräu zu schreiben.Es freut uns sehr, dass Sie sich während Ihres Aufenthaltes bei uns wohl gefühlt haben und wir geben Ihr Lob natürlich gerne an unser Team weiter.Es ist für uns sehr wichtig, ein Feedback von unseren Gästen zu erhalten. Nur durch Ihre Meinung, Ihre Anregungen und Ihre Kritik können wir unsere Leistungen ständig verbessern und natürlich freuen wir uns immer über positive Rückmeldungen.Wir würden uns sehr freuen, Sie bald wieder im Leonardo Boutique Hotel Salzburg Gablerbräu begrüßen zu dürfen.Mit freundlichen GrüßenIhr Leonardo Boutique Gastgeberteam

8/10 Bien

Nina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, staff was friendly and helpful. Only comment was that the bathroom windows weren’t frosted all the way up and people from the buildings across the lane could see into the shower.
Séjour de 2 nuits en avril 2024
Réponse de Stefanie le 19 avr. 2024
Dear Nina,we are very pleased that you appreciated our central location and the friendliness of our staff. It is our aim to make your stay as pleasant as possible and it is always nice to hear when we have achieved this.Your comment regarding the bathroom windows has been noted. At our hotel, we place great importance on the privacy of our guests and we regret that you did not feel completely comfortable in this aspect. Please note that we always strive to provide our guests with an optimal feel-good experience.Thank you for taking the time to share your experience. We hope to welcome you back to our hotel soon.Kind regardsYour Leonardo Boutique Gablerbräu Team

10/10 Excellent

Zoe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. Staff were friendly, room was nice, modern and clean. Breakfast was good and location was great for wondering into the old town. I recommend!
Séjour de 3 nuits en avril 2024
Réponse de Stefanie le 15 avr. 2024
Dear Zoe!It brings us immense joy to know that you had a wonderful experience during your stay at Hotel Leonardo Salzburg Gablerbräu. Your kind words regarding our friendly staff, modern and clean rooms, and our breakfast selection are greatly appreciated. Your commendation on our location is highly valued. We take pride in our ideal location that provides our guests with the convenience of exploring the beautiful old town effortlessly.We are particularly encouraged by your recommendation. It assures us that our efforts to provide a memorable experience for our guests are being acknowledged and appreciated.We look forward to the pleasure of welcoming you back soon and hope to continue exceeding your expectations.Best regards,Your Leonardo Salzburg Gablerbräu

8/10 Bien

Helen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really good room in an excellent location. The hotel did lack a proper bar which would have been good. The hotel could also do with larger towels.
Séjour de 3 nuits en mars 2024
Réponse de Stefanie le 12 avr. 2024
Dear valued guest,We are pleased to know that you had a positive experience with the room and found the location of our hotel, Leonardo Salzburg Gablerbräu to blend perfectly with your travel plans. Our aim has always been to provide our guests with an optimal balance of comfort and convenience.Your observations regarding the lack of a proper bar and the size of the towels are noted. While we strive to offer a wide array of amenities, we understand that each guest has unique preferences. Your suggestions offer us the opportunity to reflect on the ways in which we can enhance our offerings for all guests.Our team here in Salzburg is committed to ensuring that each guest feels welcomed and comfortable. We hope to have the pleasure of welcoming you back in the future, ensuring your stay is even more satisfactory.Best regards,Your Leonardo Salzburg Gablerbräu Team

10/10 Excellent

Julian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close to town center, and bus routes to many places.
Séjour de 2 nuits en avril 2024
Réponse de Stefanie le 12 avr. 2024
Dear Julian!It is wonderful to hear that you found our location to be so convenient. The proximity of Hotel Leonardo Salzburg Gablerbräu to the town center and various bus routes is indeed one of the features that we pride ourselves on. We understand that our guests value ease of access to the surrounding attractions and transportation, and we are delighted that you were able to take full advantage of this during your stay.We trust that the rest of your experience at our hotel met your expectations and made for an enjoyable visit to Salzburg. We remain committed to providing a high standard of service to all of our guests, and we hope that your stay with us was a reflection of this commitment.Thank you once again for choosing to stay with us. We look forward to welcoming you back to Hotel Leonardo Salzburg City Center in the future.Best regards,Your Leonardo Boutique Gablerbräu Team

8/10 Bien

Anup

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was convenient but the day was hot and A/C was not functional. We opened windows for cool air but there was loud noise from parties on the street below till almost 3AM
Séjour de 1 nuit en avril 2024
Réponse de Leonardo Boutique Salzburg Gablerbräu le 9 avr. 2024
Dear Anup!Thank you so much for your feedback. We are happy that you experienced the hotel as convenient. And very sorry that the hot weather and the A/C function collided. Be assured we took care of that, as we strive to improve everyday so that our guests feel good.Your Leonardo Boutique Hotel Team

10/10 Excellent

Pamela Therese

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Did not love the pilloows
Séjour de 1 nuit en avril 2024
Réponse de Stefanie le 8 avr. 2024
Dear Pamela,we sincerely regret that you were not satisfied with the pillows in your room. The well-being of our guests is very important to us and we always strive to offer our guests a pleasant stay.Our hotel attaches great importance to high-quality bedding to ensure a good night's sleep. We are aware that pillow comfort is a very individual preference and we strive to provide a wide range of options to suit the different preferences and needs of our guests.Your feedback helps us to continuously improve and optimize our service. Even if we cannot offer you specific solutions, we would like to assure you that we take the comfort and satisfaction of our guests very seriously.We hope that despite the inconvenience with the pillow, you will give us the opportunity to welcome you again at the Hotel Leonardo Salzburg Gablerbräu and meet your expectations.Kind regardsYour Leonardo Salzburg Gablerbräu Team

8/10 Bien

Jason, London

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice clean hotel in a good location. Was disappointed that we didn’t get breakfast even though the email Confirmation from the hotel adamantly said breakfast was included in the price I paid.
Séjour de 3 nuits en mars 2024
Réponse de Stefanie le 28 mars 2024
Dear Jason,thank you very much for your feedback. We are very pleased that you appreciated the cleanliness and location of our hotel. However, we regret that there has been a misunderstanding regarding breakfast and apologize for this.Normally it is clearly stated with every booking whether breakfast is included or not. We are sorry if a mistake has been made here and we hope that this has not spoiled your overall impression too much.We hope to welcome you back to our hotel soon and will ensure that your stay runs smoothly.Best regardsYour Leonardo Gablerbräu Team

8/10 Bien

Adrienne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant, clean, well located hotel, with helpful, friendly staff. Only negatives were that the room was too warm (cannot adjust the room temp) and the refrigerator did not work well.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Gablerbräu le 27 mars 2024
Dear Mrs.Adrienne, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Hotel Gablerbräu. We are pleased that you felt comfortable with us during your stay. We look forward to seeing you once again at the Hotel Gablerbräu. Kind regards Your host team

10/10 Excellent

Alice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, you can walk to a lot of the main tourist areas from here. Walking distance of great food places too. The breakfast was also excellent. I would definitely stay here again.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Gablerbräu le 23 mars 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location, allowing easy access to main tourist attractions and great dining options nearby. It's fantastic to know that you appreciated our excellent breakfast offerings as well. We can't wait to welcome you back on your next visit! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. Safe travels!