4/10 – Schlecht
David L.
2. Aug. 2025
Ants and horrible local response!
Our first day we found a trail of ants leading into the master bedroom sink. We reported the problem and the next morning were told ant spray and ant bait traps were delivered. We had to deal with the problem ourselves. Not a big deal. Wednesday morning I realized I left the garage door remote in the car which is normally what I do but the key to get into the garage is attached to the remote so I couldn’t get into the garage to get the key, the remote, or my car. I texted to request help and got a quick response that the local team would be notified. After 2 hours I called to find out how long I should expect to wait. They said maybe 24 hours but maybe longer as there is not a specific response time. I told them that I can’t use my car so it’s pretty important. It took 36 hours for the local team to contact me. Totally unacceptable!!! I ended up knocking on neighbors doors until I found someone home. I didn’t want to bother them but I had no choice. We gave them Oreo ice cream sandwiches so everyone was happy. I made a mistake but a 36 hour response time was unacceptable. Other than that, the place was generally nice. The carpet was warm and needed replacing and there were only 5 spoons, teaspoons and soup spoons combined. There were plenty of forks and knives.
David L.
Aufenthalt von 5 Nächten im Juli 2025