2/10 Horrible
Sydney
29 mai 2025
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I truly wanted to enjoy my stay at this VRBO property, but unfortunately, I encountered issue after issue from the moment I arrived. What's more, my attempts to resolve these problems with the host were met with unresponsiveness and broken promises.
Firstly, upon arrival, I was informed by a cleaning lady (who just happened to be on-site) that the specific room I had booked was not ready. Without her presence, I would have had no idea, which was concerning.
Once settled, the problems continued. The Wi-Fi was completely non-functional for the duration of my stay. This was a significant inconvenience, as I had specifically planned to work during my trip. I messaged the host multiple times about this critical issue, and each time he lied, saying he would look into it, but nothing was ever done.
Even more disturbing, I found roaches in my room. Adding to the discomfort, the water coolant system was dripping onto me while I was trying to sleep. The lack of cleanliness was also a major concern. I discovered hairs that were not mine both in the bed and inside the shower, which is simply unacceptable.
Overall, this was a very disappointing and frustrating experience. The combination of numerous property issues and an unresponsive, dishonest host made for a terrible stay. I absolutely cannot recommend this property based on the significant problems I encountered with communication, cleanliness, basic amenities, and the host
Sydney
Séjour de 4 nuits en mai 2025