We booked this place for a two-night spring break trip with our 5-year-old and our dog. The listing and location looked great, but unfortunately our stay was not.On the second day, I walked through the downstairs and came out with fleas on my legs. I picked them off and walked through again, same result. We notified the property manager. Our dog, who is on flea prevention, and had gone into the downstairs with me, also had a dying flea on her face. Initially, I was hopeful this was confined to downstairs, but unfortunately that evening I checked our bed before our son’s bedtime and found both a dead and live flea in the sheets.We packed up at bedtime and drove home that night. We then had to quarantine our clothes and luggage and comb through our dog to avoid bringing fleas into our own house.I reported the issue immediately through the platform with photos, and also called and texted. No response that night while we were trying to figure out what to do. Communication resumed the next day, and after back-and-forth negotiation we received only a partial refund.The manager said they deep clean between guests. I don’t question that, but fleas are a pest control issue, not a cleaning issue. Deep cleaning doesn’t eliminate an active infestation.Fleas in the living areas and bed, having to cut the trip short, decontaminating everything at home, and no communication when it mattered. I’m posting this mainly for the awareness of future guests.