My wife and I wanted to spend our 42nd anniversary reliving some of our good times. We had vacationed with our 2 children and numerous other guests for years when previous owner (Billie Paul) rented unit.
Unit is clean and updated which is a plus, updating items isn’t always an improvement. Years of sitting on downstairs deck and enjoying the weather and scenery have been replaced by a backyard bistro set with views of other houses. This is a duplex so one unit has had a balcony added, sadly not our unit. Parking is always going to be a problem at this rental, we were expecting it and hoped the unit would be available to at least park our car until the 4:00 check in time. We arrived early hoping that no other cars would be parked so we could go down to beach and walk around the marina without the hassles of parking. No cars were in parking area, we called and asked if we could at least park our car. It was a bit after 2:00 pm and we were told it would not be allowed. So we drove around and wasted time unable to find parking. We ended up being the only guests in both sides of duplex, at no time did anyone park in either spots, both were open unused until we checked in at 4:00. We did message OVR regarding the deck situation, we were told sorry about the misunderstanding and hoped we had a wonderful stay anyways.
So our dealing with OVR was not stellar. It is a business and it feels like it. I thought VRBO was rentals by owners not rentals by management company’s.