2/10 Horrible
Lauren G.
6 sept. 2025
Host did not send check in instructions/access code for rental until the day AFTER check in. Customer service called host multiple times on two numbers and no response. Thankfully VRBOs guarantee came through and remedied the situation. On another note the home was large and accommodating except for the no AC and limited fans provided in August heat. This is written in the description but think before booking during summer months. Host accused us damaging hot tub and withheld their promised refund for not providing check in info. Again thank you to VRBO for the refund and making it right when the host would not.
Lauren G.
Séjour de 5 nuits en août 2025