Hôtel près de Santa's Village, East Dundee, East Dundee

« Clean elegant room »

« Staff at front desk were great. Hotel clean. Only issue was wirh breakfast that we paid for, it was a good, however the staff that morning could have been more attentive it was a full house with a girls hockey team when we arived for breakfast at 830am they were out of alot of the food and not able to replace it quickly and had issues with getting our coffee brought to us. »

« Lights are on motion sensor so when going to bathroom in middle of night you get blinded. But other than that it was perfect! Comfortable sheets/bedding. Clean and great breakfast! »

« Bugs. I know it has to be hard to keep up with the bugs, but there were cockroaches in one of the buildings. I did call and ask to be refunded but I ended up moving to a different building and had a better experience. Overall I did not feel safe or clean staying in this hotel. »

« Nice place! »

« Greetings »

« Helpful and accommodating with our service dogs. No parking for pickup and trailer. »

« Very musty smelling in the lobby but the room was nice. Bed wasn’t bad for one night. If I had to stay multiple I probably would go somewhere else. Lots of dining options in walking distance. »

« Friendly and helpful staff. The room was clean and quiet. »

« Not clean »

« This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be? ...

« Recommend it »

« Great place to stay , »