Städtereisen São José 2024

The property was OK. The staff was very nice and always tried to help. But the room was smelling like mold!! We’ve let the windows open the whole time, so the room wasn’t smelling like mold after, but the bathroom didn’t had a window, so it always smelled like mold. Due to the open windows it was very loud. If you want a good sleep, I don’t recommend you this property, even if the windows were closed, it was too loud and noisy. We asked if it was possible to get gluten-free breakfast for one of our friends and if it’s possible to leave out everything with pork from the breakfast basket, they told us that it was possible. The first day we got a box with cheese and pork mixed in one and a pack of gluten free bread. The next day, after we told them again that we asked for pork free meals the left out the pork-ham. The third day it was again everything with pork AND no gluten-free bread anymore…. at the end we asked them to give us back the money for the breakfast because we couldn’t eat anything at all. The breakfast at all wasn’t good anyways.

Honeymoon We had the honor of being the first guests at the hotel and spending our honeymoon there. We were picked up at the airport by the manager and taken to the hotel. I have NEVER seen such a hotel emerge out of nowhere and immediately surpass all the hotels on the island. The attention to detail is stunning. The decor throughout the hotel is exquisite and of very high quality. The room is wonderfully quiet, and every day there was a fresh and clean room with fresh fruits and new drinks. EVERY request was like a command to the hotel. The staff is absolutely friendly and accommodating. Every smallest question was professionally answered immediately. I have rarely seen such friendly, professional, and at the same time unobtrusive staff. The breakfast was delicious every day. The kitchen fulfilled every wish. You were always warmly welcomed to eat. The staff remembered our preferences and paid attention to every small detail, tailoring everything to us. The wellness area is very clean and very relaxing. Incredibly great pool, and the Turkish bath is very good. The hotel's own bar is also the best bar on the entire island. Even on the day of departure, there was a packed lunch. It's not a pompous hotel. It's a quiet luxury that no hotel on the island can replicate. This elegance, in the middle of the Atlantic, is worth every penny. During the high season, we will definitely c

Very kind and helpful staff. Can only recommend.

Gut ausgestattete saubere kleine Küchenzeile mit im großzügigen Hotelzimmer. Sehr großer zum Hotel gehöriger Pool, der dadurch zwar recht frisch ist, jedoch viel Platz zum Bahnen schwimmen bietet. Das im Hotel ansässige Restaurant wirklich sehr lecker.