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Avis sur Hotel City One Diamond

4 out of 5
Hotel City One Diamond
Hadziristica 1, Sarajevo

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 10." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 10." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 10." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 10." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 10." "

8,2/10

Propreté

7,8/10

Personnel et service

10/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice hotel, near to City, near to nice Pubs and restaurants
Séjour de 1 nuit en décembre 2019

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Invisible Theft
Since there are many comments about the hotel, I do not want to write long and I want to share my experience. I spent 3 days in this hotel with a friend. 250 Turkish Liras (40 €) was lost from my friend's purse. We were out there doing our jobs. When we came back at night, my friend said there was no money in her purse. I immediately went to see the reception. They just said we'd take a look, we'il take care of it, we'il let you know when we find it. Nothing else happened. No camera control or housekeeping staff was spoken with us. My personal opinion is not a reliable hotel and for these reasons, I would advise you not to stay in this hotel.
Séjour de 3 nuits en décembre 2019
Réponse de Hotel City One Diamond le 16 déc. 2019
Dear Guest, Than you for your comment. First we want to tell you that we spoke with our staff immediately while you were here still with your driver in front hotel, we checked room few times while you were here, we checked our cameras at floor of your room, we did not find anything suspicous. However we asked you did you use safe which each room has inside, you said you did not. There are hotel rules in each room where stayes:  We advise that you store all valuables, money and documents in the safe located in the wardrobe in your room. The hotel is not responsible for any losses. Kind regards, Hotel City One Diamond

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location. Excellent staff. Need to add a kettle for tea and cofee to room.
Séjour de 3 nuits en juillet 2019

8/10 Bien

Rene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019

8/10 Bien

Ellu, Oslo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lite og røykfritt hotell i nærheten av gamle byen. Bra renhold, men det blir ikke fyllt på med toalettartikler. Frokosten ble heller ikke fylt på utover morgenen, så var det tomt for kaffe så var det tomt for kaffe. Ellers et veldig bra hotell.
Séjour de 3 nuits en novembre 2018
Réponse de Hotel City One Diamond le 3 févr. 2019
Dear Guest, Thank you for review, we hope you will visit us again. We try to upgrade our service from day to day as best as it is possible. Kind regards, Hotel City One Diamond

6/10 Satisfaisant

Walter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
schön aber laut
Das Hotel ist wunderbar renoviert. Sehr freundliches Personal. Excellentes Frühstücksbuffet - ABER in meinem Zimmer war der Lärm von der Hauptverkehrsachse dem Fluss entlang unerträglich.
Séjour de 3 nuits en octobre 2018
Réponse de Belma le 15 nov. 2018
Dear Guest, Thank you for review, we appreciate each comment. We upgrade our service and comfort from day to day, and we hope you will visit us again. Kind regards, Hotel City One Diamond

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay.
Excellent location. Friendly staff. Modern clean room. Spacious bathroom. Breakfast was basic continental in a small dining room.
Séjour de 1 nuit en septembre 2018
Réponse de Belma, Receptionist le 9 oct. 2018
Dear Guest, Thank you for your stay we hope we will accomodate you again. We appreciate your nice words and review.. Kind regards, Hotel City One Diamond

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The location of the hotel is nice.
The reception staff were unable to give accurate directions around town. They tried to charge us again about two minutes before the cab was leaving. We paid in advance for our stay there.
Séjour de 3 nuits en août 2017

8/10 Bien

Lynne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended.
I would recommend this hotel. The receptionist was great, very helpful. My room was clean and comfortable. Bathroom large. Breakfast was in the restaurant next door and was a set menu, which was large. It is in a great location next to old town and attractions.
Séjour de 2 nuits en juin 2017