Communication leading up to our stay was very good, clear directions on where to go and how to enter the property. Upon arriving, we entered the unit to discover it was mostly without power (due to the recent impact of hurricane Helene). The only power available were the outlets in the bathroom. No air conditioning, no lights in the bathroom, etc. We understood this was not the fault of the property manager, but what we did not understand was that there had not been any communication in advance of us arriving to advise us of such. We had to contact them to determine what could be done. Because it was so warm in the unit, we decided to leave for a while and hoped something could be done when we returned. Strangely, there were other units in the building that did have power. After much back and forth later in the evening, one of the staff brought us an extra fan for the bedroom. Because the windows in the bedrooms don’t open, it was still quite warm. The next day we received a text asking how our stay was going so far. Clearly, this was an automated text as they had not idea about the power still being out, etc. Throughout the day we communicated back and forth with the management company trying to understand our options as the thought of our whole stay without power, wasn’t ideal. The response/options were unreasonable, but we felt our hands were a bit tied, so we stuck it out. The unit itself is nice, but as noted in description, limited appliances, etc.