Hôtel près de Sea Lion Aquatic Park, Chicago, Chicago

« I stayed at the hotel because it was the hotel my cousin picked for her wedding. Discount rooms. There was about 3 weddings total that weekend and only one working elevator. Imagine how that went. Guest were shown how to use the elevator that the employees used for maintenance. Such an inconvenience for the employees because they had to stop and let guests go in. I felt bad for them. I spoke with family and they were at the hotel months before and it was the exact same situation. You call...

« Personnel is amazing and courteous. The rooms are old and outdated, noisy air conditioner, muggy. Breakfast buffet is great, evening menu is extremely ordinary. »

« Elevator buttons don’t work. Looks run down and needs a tear down and refresh. »

« Chambre conforme aux photos, très propre et assez grande. Toutefois nous avions réservé cet hôtel parce les chambres sont équipées d’une cuisine , mais il n’y a aucun ustensiles (verres, assiettes, couverts …} pour se préparer quoi que ce soit (c’est la politique de l’établissement nous a t on dit à l’accueil. C’est dommage ! »

« Presque jamais personne au lobby. Pas de déjeuner le matin. Il restait plus de café à 8:30 am. »

« This was by far the poorest Best Western I’ve stayed at in terms of cleanliness and overall service. The rooms were not clean, especially the bathrooms, and I even found spiders in my room. During our four-night stay, housekeeping only cleaned my room once. I saw them cleaning the other rooms beside me but they would skip my room. We were traveling as part of a wedding group, yet the front desk initially tried to place me on a different floor from the rest of my family, claiming there were no...

« Chambre parfaiite mais à des kilomètres de Chicago! »

« Great to get to downtown Naperville Safe place By the Naperville police department »

« Breakfast was fantastic. »

« hotel tres propre et calme parfait »

« This was one of the worst hotel experiences we have ever had. During our stay, we found a bedbug in our room and immediately reported it to hotel staff. We were forced to pack up and move rooms in the middle of the night while traveling with our 3-month-old baby. This was caused stress and disruption to our family. What has been even more disappointing is the way management has handled the situation afterward. We have been trying to obtain a refund for our stay, but have been met with delays,...

« Affordable stay. Good a/c. Room was “okay”. Clean enough. Area is safe. Entire property is rundown. Sink clogged. There was no trash can in the room at all. Overall, would stay here for cheap again, but understand you get what you pay for. »

« The hotel is comfortable, nice bed and linens. The shower was not good, drain not very functional and I was always wading in water. The bath was small and shallow, I was very disappointed with that as I enjoy relaxing in the bath while travelling. The whole hotel seemed dated and out of style. I felt a bit I was in a retirement community in Florida in the 1980's. I recommend they do some renovations soon. »

« La chambre ne ressemblait pas à celle sur les photos, plancher flottant qui relevait à plusieurs endroit. Jour d’environ 1 pouce en dessous de la porte. Assez bruyant la nuit. Je n’y retournerai pas. »

« nice staff »

« The rooms were moldy and everything smelled like smoke. We would’ve changed hotels, but we’ve been traveling all day and we were so exhausted. When we woke up in the morning, we left right away. We didn’t even want to chance the “breakfast“ »