Hôtel près de Sea Lion Aquatic Park, Chicago, Chicago

« I’ll start by saying, don’t be fooled by the beautiful pictures and reviews posted on Expedia. This property is in dire need of updating. When you first enter, you are graciously greeted by Gee, a lively, happy concierge. The lobby has been renovated and is a lovely gathering space with a modern bar and sitting area. The front desk agent, Hamilia, was friendly and quick check in. This all sounds lovely, until you get to your room… we booked the 11th floor panoramic room for a special weekend...

« Personnel is amazing and courteous. The rooms are old and outdated, noisy air conditioner, muggy. Breakfast buffet is great, evening menu is extremely ordinary. »

« Chambre conforme aux photos, très propre et assez grande. Toutefois nous avions réservé cet hôtel parce les chambres sont équipées d’une cuisine , mais il n’y a aucun ustensiles (verres, assiettes, couverts …} pour se préparer quoi que ce soit (c’est la politique de l’établissement nous a t on dit à l’accueil. C’est dommage ! »

« Presque jamais personne au lobby. Pas de déjeuner le matin. Il restait plus de café à 8:30 am. »

« Chambre parfaiite mais à des kilomètres de Chicago! »

« Hotel was nice. Staff was nice enough. The nightly reception is always a great amenity. I thought it was weird they only had cable channels. What hotel doesn’t offer streaming nowadays? Especially an Embassy Suites? We planned to order room service and stream a show and we couldn’t so that was disappointing. The room service was ok - food was cold but tasted good. Otherwise the stay was enjoyable and the facilities and staff were good. »

« I booked this room through Expedia, Fairfield inn and suites Naperville IL. I have always trusted Marriott and have stayed at Marriott properties every year for most of my life. I know this Fairfield is not considered one of Marriott’s high-end properties, however, this last stay was far below what I expected from any Marriott property. The hallway walls as you enter the 2nd floor are all ripped up, couch in the lobby has been painted/patched, my room had several wall patches but not painted...

« No Shampoo! Soap Bars too small. »

« hotel tres propre et calme parfait »

« The hotel is comfortable, nice bed and linens. The shower was not good, drain not very functional and I was always wading in water. The bath was small and shallow, I was very disappointed with that as I enjoy relaxing in the bath while travelling. The whole hotel seemed dated and out of style. I felt a bit I was in a retirement community in Florida in the 1980's. I recommend they do some renovations soon. »

« La chambre ne ressemblait pas à celle sur les photos, plancher flottant qui relevait à plusieurs endroit. Jour d’environ 1 pouce en dessous de la porte. Assez bruyant la nuit. Je n’y retournerai pas. »

« Matress had a big stain on the side. Carpet needed better touch up vacuum. Was hoping to use the pool, but it was closed. Parking was good. Breakfast was ok. »

« Clean room and overall good experience for a budget hotel »