We vacation to Seaside Park almost every year and we were excited to stay at this rental because of the location. Many things went well, but there were quite a few issues we faced as well.
The Good:
-There was some minor recent updating (paint, flooring, TVs).
-The location was great, and exactly where we like to be. Close to B&B and the Park Bakery.
- There was plenty of space for the 6 of us (3 adults and 3 teenagers).
- The owner was very responsive and easy to deal with.
The Bad:
- Cleanliness: The unit appeared clean at first glance when we arrived, but all of the beds we used had some sand and clues that the linens hadn't be properly cleaned/washed. The outdoor LP grill was covered in sauce and used dirty tools were still outside. Each evening there was a springtail infestation (tiny fly like insects everywhere) in the downstairs level and upstairs bathroom for most of the week. The outside sitting area had weeds growing about knee high throughout the pebble/stone landscaped sitting area.
- Air conditioning: The only air conditioning was 1 window unit on lower level, and all 3 bedrooms were portable units. The portables reduced the available space in the already small bedrooms. One of the portable units stopped working on the 2nd day we were there. This one was on an extension cord out to the hall because of an electrical issue that was identified previously but not fixed. That A/C was replaced next day but I also had to assist the maintenance lady to get it up to the 2nd floor.
- Laundry in unit: The washer worked fine but the dryer did not (no heat). We were lucky that the unit next door was vacant and we were able to dry our laundry there (no line outside).
- Expensive: This rental compared to others comparable was very high in price. We were aware and ok with that when booking (there was limited availability for the week we wanted) but we expected a nicer experience and less headaches than we faced for that price.
Lastly around day 3 we called to speak with VRBO customer service just to see what our options were and if they could offer any assistance related to all the issues we were facing. After a few transfers and being on hold for an hour the call dropped and they left a message saying our claim was denied (keep in mind we didn't file any claim, we were only looking for assistance on how to properly handle the constant issues we were facing). Very disappointed with their lack of service.