Hôtel près de Shops University Square, Rochester, Rochester

« Amazing service. Great rooms »

« The heated underground parking was wonderful in the cold weather. We used the kitchen in our room for several meals. Breakfast was great. Staff was helpful and friendly. There is street construction around the building, but unloading and loading are still easy. The shuttle was very convenient, although it doesn't run on Saturday or Sunday. »

« It was a bit tricky finding our area we could park in but it worked out. »

« Very clean room. Bigger than expected. Huge assortment of food items for continental breakfast. Overall, the stay was better than most places we have stayed. One of the best things that we experienced was that one of the receptionist actually packed our car for us as I was limited to how much I could lift after surgery »

« Great »

« This was the most enjoyable stay I have ever had in Rochester. best room situation and excellent staff. Great van to Clinic. Thank you for taking care of our every need. »

« Hôtel récent, bien placé et proche de toutes commodités. Le séjour n’a pas très bien commencé car on devait avoir un canapé-lit pour nos enfants : il était bien là, mais pas déplié et lit pas fait. On a donc demandé du linge de lit à l’accueil et on a fait tout ça nous-mêmes… Chambre grande, avec une kitchenette. Le ménage et le changement de serviettes n’est pas fait tous les jours, il faut demander. On a eu un problème dans la salle de bain ; les lumières ne s’allumaient plus, et il a fallu...

« Very clean, modern, really nice room, comfortable bed. Full fridge, micro, dishwasher, everything you'd need in the kitchenette. Close to mayo, worked out great for appt there. »

« Very spacious, quiet, accessible via a 10 min walk to Mayo campus all indoors via well-marked skyway and subway. And connected to a City parking deck ($18/day) and many amenities like the Hilton Hotel, The Galleria, good views and more. Second bathroom is a nice touch and the full kitchen w d/w is a must for a stay of any length. Suggestion: bring groceries, a small supply of condiments, spices, essential kitchen items as the supplies are sparse. 24hr front desk personnel were very helpful,...

« Fast and easy »

« From the moment I arrived, Lisa welcomed me with a genuine smile and a professional, 'can-do' attitude that immediately made me feel at home. She was incredibly efficient during check-in, handled all my questions with patience, and went above and beyond to provide excellent local recommendations. Her attention to detail and commitment to guest satisfaction are truly impressive. Lisa is a fantastic asset to the hotel team, and her exceptional service made all the difference in my visit!" »

« Room was clean »

« Clean and comfortable Close to the hospital for convenience »

« Clean room and friendly staff! Great breakfast at restaurant as well! »

« Transportation services very good staff very helpful. »

« The staff was very friendly, room was very clean »

« Garage. »

« Fast check in-spacious room »

« Internet was good. There was a nice room with an elliptical, treadmill, and bike. Biscuits and gravy, eggs, and a meat, oatmeal, fruit, waffles for breakfast. Nice and helpful staff. Room was just like the pictures. »

« Room was spotless. Excellent customer Service! »