Hotel Shotley Bridge

« Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling. »

« Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

« Personnel aimable et accueillant. Mais hôtel très vieillot qui mériterait un rafraichissement, ce n'est pas vraiment le standard attendu d'un Mercure. »

« Confortable mais piscine n'était pas inclus dans la chambre et c'est très petit. Le savon etc est jeté tout les jours et le dernier jour non remplacé. Soucis avec le bouchon d'évier mais c'était rectifié très rapidement. »

« Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok. »

« All good. »

« Very clean hotel, comfortable beds, excellent location if you are going to Beamish Museum »

« Très bon rapport qualité-prix. L’hôtel offre une grande flexibilité pour l’installation, même en cas d’arrivée tardive, ce qui est très appréciable. La chambre était propre, le lit spacieux et confortable, parfait pour passer une bonne nuit. Pour le tarif proposé, la prestation est vraiment satisfaisante et répond pleinement aux attentes. »

« Very good place to be »

« All the staff were so helpful and friendly . An excellent team well done all of you. Food and portions also very good . Would stay here again and recommend »

« Shower was slippery could have done with a mat in the shower. Also the view overlooking air conditioning pipes. »

« Excellent stay »