Francesca & her team were wonderful! She arranged a Van to pick up the 4 of us in Florence and driver is to VRBO. We walked to grocery, pharmacy, restaurants, El Campo, cathedral, etc. Our ages 78,75,74,66! She helped us navigate healthcare in foreign country while feeling unwell on 2 occasions. She arranged a truffle tour that had to be cancelled due to sickness and have us a rental car for ~2 days. She went above and beyond and we are so grateful.
Only a few suggestions: kitchen- task lighting for cooking, bathrooms- hooks, shelves, towel racks.