Appartement condo entier

Spacious Snowmass Condo! Pool/Hot Tub, Patio w/ Gas Grill, Parking & Gas FP

Galerie photos de l’hébergement Spacious Snowmass Condo! Pool/Hot Tub, Patio w/ Gas Grill, Parking & Gas FP

Intérieur
Piscine chauffée
Restauration extérieure
3 chambres, fer et planche à repasser, Wi-Fi gratuit, draps fournis
Intérieur

Avis voyageurs

10 sur 10
Exceptionnel

Appartement condo entier

3 chambres3 salles de bain8 personnes202 m²

Équipements populaires

  • Piscine
  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Wi-Fi gratuit

Ajoutez des dates pour connaître les prix

À propos de cet hébergement

Spacious Snowmass Condo! Pool/Hot Tub, Patio w/ Gas Grill, Parking & Gas FP

  • *Spacious 3‑bedroom + den, 3-bath layout sleeping up to 8

    *True ski-in/ski-out location - Just steps from Fanny Hill, with direct slope access from upper and lower entrances—ideal for effortless ski days.

    *Multiple living areas & cozy comforts - Includes two family rooms, gas fireplaces, flat-screen TVs, a well-equipped kitchen, and a lower-level kitchenette plus workspace.

    *Fantastic outdoor amenities - Enjoy a private patio with gas grill, seasonal heated pool, hot tubs, fitness room, ski/bike storage, and covered parking

    *Modern convenience and thoughtful extras - Updated appliances and flooring throughout, in-unit washer/dryer, free Wi‑Fi, fans (AC units rentable)



    Recent upgrades throughout this home include appliances and flooring



    3 Bedrooms

    3 Bathrooms

    Plus additional living area

    Sleeps 8

    2,171 Square Feet



    Main Level:

    Open concept living space with full kitchen and drip coffee maker

    Dining table for 8

    Breakfast bar for 5

    Comfortable living room furnishings

    Flat screen TV

    Gas fireplace

    Patio with gas grill

    Master Bedroom with king bed, flat screen TV, and en-suite bath with shower.

    Second bedroom with king bed, flat screen TV, and en-suite bath with tub and shower.

    Washer and dryer



    Downstairs:

    Bedroom with two full size beds, with flat screen TV

    Living room with pull-out sofa bed, TV and gas fireplace

    Laptop ready workspace

    Kitchenette with sink and microwave

    Full bathroom with remodeled shower



    Seasonal outdoor heated pool and hot tubs

    Fitness Room

    Ski and bike storage

    Covered parking for one vehicle (75" clearance) - additional vehicles can park across the street for free in summer and $15/day during ski season



    Free Snowmass shuttle service is just 1/2 block away - provides access to the grocery store and main transit station to catch a free shuttle to any of the other ski mountains or downtown Aspen



    Professionally managed by iTrip Aspen Snowmass, your partner in local vacation rental management



    The Shadowbrook condos have an amazing location offering ski-in/out access to Snowmass Mountain. The location, right off of the Fanny Hill ski trail, allows for incredibly convenient access to skiing, mountain biking, hiking and all the great shops and restaurants in Snowmass Base Village and Mall. Guests enjoy the spacious accommodations, beautiful amenities and the ease of accessing all that Snowmass has to offer year-round.



    Unit 405 is one of the larger units in the Shadowbrook complex. Your group will appreciate the living room if you want to spread out and the open concept living room, kitchen and dining area when you want to enjoy the company of your traveling companions. The furnishings provide wonderful nooks to unwind with a book, comfortable sectional sofas and plenty of dining spots for a large shared meal or a quick snack. This multi-level condo features 2 bedrooms on the upper level and a bedroom, bathroom, living area and kitchenette on the lower level. Two bedrooms have en-suite baths for added privacy and all bedrooms feature a flat screen TV. The downstairs living room sofa pulls out to a bed offering an additional sleeping space.



    Guests staying in this condo will enjoy the mountain side seasonal outdoor heated pool and hot tubs just steps away. You can relax by the pool and take in the view of skiers or hikers enjoying Snowmass Mountain or spend some time on your patio while you grill your dinner and enjoy an apres ski/hike beverage. There is a complimentary parking spot for one vehicle directly in front of the downstairs condo door, adding to the convenience of this condo. The local free shuttle service is just 1/2 block away and can take you to the grocery or the main transit station to catch a free shuttle to any of the other ski mountains.



    Due to the convenience of the Shadowbrook condos in Snowmass, this unit books up quickly year-round. Guests have enjoyed the location, quality and amenities so much they return year after year. We hope you will be come a repeat guest as well!



    ***Most mountain residences, including this property, do not have air conditioning. Fans are provided for your comfort***

    Portable AC units for the bedrooms are available for rent. Limited quantity available - please check for availability before confirming your stay if AC is needed.



    Permit #048782

    There is shared ski storage in the upper and lower Shadowbrook buildings near the stairs. There is also lockable storage right outside the unit front door.



    ***The pool and hot tub will close the day after Snowmass closing day and will open for the summer Memorial Day weekend. In the event of a closure there will be no refunds or discounts if the amenities are closed due to weather conditions or changes in HOA policy.***

    **Smoking is strictly prohibited in all units and on balconies. Please note that many properties also enforce a no smoking on premises policy.**



    ******The Homeowner Association prohibits rental guests from bringing any animals into this home, please do not ask as we are not able to make exceptions. Please be aware a fine of $1000 will be imposed for all unauthorized animals******



    Monthly rates are available. Please contact us for pricing.

    Guests are required to sign a rental agreement and manager may require proof of age.

    Checkout housekeeping included. Additional housekeeping available for a fee with 48 hour notice.

    _______________________________________________________________________________________________________________________________________________________________

    Aspen Snowmass offers many events, cultural and physical activities, wonderful dining and shopping throughout the year that shouldn't be missed! Our in-resort team is happy to help you plan a great vacation when you book with us. Contact us with any questions or help planning your ideal vacation experience.



    **Our normal office hours are from 9:00AM-7:00PM. Off-season schedules may affect our weekend hours in April and May. Weekend message responses may be slightly delayed.**



    Summer Mountain Season 2026 Dates

    Aspen Mountain: Gondola open for summer hiking and sightseeing Memorial Day Weekend: May 24-26 ; Weekends (Sat. Sun.): May 31, June 1, 7-8, 14-15; Daily: June 21-Sept. 1; Weekends (Fri. Sat. Sun.): Sept. 5-7, 12-14, 19-21, 26-28

    Aspen Highlands: Closed until November 2026

    Buttermilk: Closed until November 2026

    Snowmass: Lifts open for summer hiking and mountain biking Daily: June 21–Sept. 1; Weekends (Fri. Sat. Sun.): Sept. 5–7, 12–14, 19–21, 26–28



    All iTrip Aspen Snowmass properties have WIFI and all rentals are stocked with professionally laundered linens and towels and a starter supply of the following: coffee, tea, paper towels, toilet paper, tissues, trash bags, sponge, dish detergent and soap, laundry detergent, shampoo, conditioner, body wash, lotion and hand soaps. If your home has a wood burning fireplace we provide a starter supply of wood. Additional stock of these items are available for purchase at the local grocery stores.



    Aspen Pitkin County airport is located 3 miles from Aspen and 7 miles from Snowmass Village.

Services et équipements

Ski

  • À proximité des pistes de ski
  • Accès direct aux pistes de ski
  • Accès privilégié aux remontées mécaniques
  • Ski de fond sur place
  • Snowboard à proximité

Piscine/spa

  • Bain à remous
  • Piscine chauffée
  • Piscine commune

Internet

  • Disponible dans l’appartement condo : Wi-Fi gratuit

Parking et transports

  • Voiture non exigée
  • Parking sur place

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • Cafetière ou bouilloire
  • Four à micro-ondes
  • Grille-pain
  • Lave-vaisselle
  • Plaque de cuisson
  • Réfrigérateur

Restauration

  • Table à manger

Chambres

  • 3 chambres
  • Canapé-lit
  • Draps fournis

Salle de bain

  • 3 salles de bain
  • Baignoire ou douche
  • Douche
  • Papier toilette
  • Savon
  • Sèche-cheveux
  • Shampoing

Espaces de vie

  • Cheminée
  • Salle à manger séparée
  • Table à manger

Divertissements

  • Télévision avec chaînes par câble ou par satellite

Espaces extérieurs

  • Barbecue à gaz
  • Patio

Buanderie

  • Blanchisserie
  • Lave-linge/sèche-linge

Confort

  • Chauffage

Animaux de compagnie

  • Animaux de compagnie non admis

Accessibilité

  • Ascenseur
  • Hébergement non-fumeurs

Services et équipements

  • Fer et planche à repasser
  • Services de conciergerie

Points forts de l’endroit

  • Au cœur des montagnes
  • Près d’un hôpital

Activités

  • Accès aux pistes de ski
  • Accès privilégié aux remontées mécaniques
  • Équitation/promenades à cheval
  • Golf
  • Luge
  • Motoneige
  • Patinage sur glace
  • Piscine chauffée
  • Privilèges de golf en option
  • Rafting
  • Salle de sport
  • Ski de fond
  • VTT
  • Alpinisme à proximité
  • Balades à vélo à proximité
  • Golf à proximité
  • Sentiers de randonnée à pied ou à vélo à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de monoxyde de carbone)
  • Détecteur de fumée (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de fumée)
  • Extincteur

Informations générales

  • Superficie de l’unité d’hébergement : 202 mètres carrés

Hébergements similaires

Conditions

Arrivée

Arrivée : 16 h 00
Formalités d'arrivée sans contact
Âge minimum pour l'enregistrement : 25 ans

Départ

Départ avant 10 h 00

Informations concernant l’arrivée

Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hôte
Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique

Animaux domestiques

Animaux de compagnie non admis.

Enfants et lits supplémentaires

Les enfants sont admis

Événements

Événements non autorisés

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation

Nous devons aussi mentionner…

Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour

À propos du quartier

Cet appartement en copropriété vous donne rendez-vous à Snowmass Village, plus précisément à la montagne. Les sympathiques Montagne Snowmass et Buttermilk Mountain valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Alors, dirigez-vous plutôt vers l'emblématique Maroon Bells (montagnes). Envie de vivre un moment unique lors de votre séjour ? Consultez l'affiche des fantastiques Snowmass Rodeo Grounds (centre de loisirs) et Club de Golf et de Tennis d'Aspen, et préparez-vous à vibrer ! Travaillez votre swing sur l'un des terrains de golf de la région ou réveillez le mordu d'aventures qui sommeille en vous en vous adonnant à différentes activités en plein air telles que la randonnée, les balades en vélo et l'alpinisme. Consultez notre guide de voyage sur Snowmass Village
Afficher plus d’appartements condo à Snowmass Village
Carte
Snowmass Village, CO

À proximité

  • Montagne Snowmass
    Montagne Snowmass
    1 min à pied - 0.0 km
  • Snowmass Ice Age Discovery Center (centre de loisirs)
    5 min à pied - 0.5 km
  • Centre commercial de Snowmass
    7 min à pied - 0.6 km
  • Snowmass Sports
    7 min à pied - 0.6 km
  • Anderson Ranch Arts Center (centre culturel)
    3 min en voiture - 2.2 km

Comment se déplacer

  • Aéroport d'Aspen Pitkin County (ASE) - 15 min en voiture

Restaurants

  • Fuel Cafe
    4 min à pied
  • TORO Snowmass
    12 min à pied
  • The Cabin
    10 min en voiture
  • Jüs Cafe Snowmass
    9 min à pied
  • Base Camp Bar & Grill
    8 min en voiture

Foire aux questions

L'hébergement Spacious Snowmass Condo! Pool/Hot Tub, Patio w/ Gas Grill, Parking & Gas FP dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Spacious Snowmass Condo! Pool/Hot Tub, Patio w/ Gas Grill, Parking & Gas FP ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Spacious Snowmass Condo! Pool/Hot Tub, Patio w/ Gas Grill, Parking & Gas FP ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Jouissant d'un bel emplacement à la montagne, cet appartement condo de la zone de Snowmass Village offre un accès direct aux pistes et se trouve à moins de 10 minutes à pied des sites suivants : Snowmass Ice Age Discovery Center (centre de loisirs), Centre commercial de Snowmass et Snowmass Sports. Montagne Snowmass se trouve à quelques pas.

Avis sur l’hébergement Spacious Snowmass Condo! Pool/Hot Tub, Patio w/ Gas Grill, Parking & Gas FP

Avis

Exceptionnel

Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.
Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 31 avis sur 33.
Note des voyageurs de 8 (Bien), d’après 2 avis sur 33.
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 33.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 33.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 33.

10

Propreté

10

Emplacement

Avis

Avis provenant d’un site partenaire

10/10 Excellent

Bob

Great place

The place was amazing location is great, highly recommend we've stayed there twice already
Avis provenant d’un site partenaire

10/10 Excellent

Meredith R.

Great Trip!

Shadowbrook is a great location and the condo has everything you need. It was the perfect layout for our group!
Avis vérifié

10/10 Excellent

Dan G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Convenient, easy, and homey

We loved staying here, and found it to be a convenient and enjoyable experience.
Séjour de 7 nuits en mars 2024
Avis vérifié

10/10 Excellent

Daniel G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Lovely Place

Very convenient and homey. Enjoyed our stay.
Séjour de 7 nuits en mars 2025
Avis vérifié

10/10 Excellent

daniel r.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great all around

Enjoyed our time here
Séjour de 2 nuits en septembre 2022
Avis vérifié

10/10 Excellent

Mark F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Stay!

Great location, peaceful setting, very helpful management team!
Séjour de 3 nuits en septembre 2022
Avis vérifié

10/10 Excellent

James D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Fantastic Location and layout!

Great location with adjacent parking.
Séjour de 3 nuits en décembre 2022
Avis provenant d’un site partenaire

10/10 Excellent

Dan G.

Great vacation

We had a wonderful time here, with good access to slopes, roomy accommodations, and low key neighbors. Very family friendly.
Séjour de 6 nuits en mars 2023
Avis vérifié

10/10 Excellent

Carla B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Fantastic Weekend

The perfect condo and the perfect stay with friends and family! Plenty of space, beautiful area and wonderful hosts. Thank you!
Séjour de 4 nuits en juin 2023
Avis vérifié

10/10 Excellent

Chris H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Place

For 6 adults this location was perfect: plenty of space, short walk to slopes, shorter walk to hot tub, covered parking, and all the amenities we needed inside the condo.The check in and check out processes were super easy and the communication with the manager was perfect. Would definitely plan to say here again when we return to Snowmass.
Séjour de 4 nuits en février 2025
Avis vérifié

10/10 Excellent

Christine J S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

great ski in ski out

loved the location and the condo was clean and comfortable with good beds. the only thing that could be improved would be to add some new cooking pans of different sizes.
Séjour de 7 nuits en mars 2025
Avis vérifié

10/10 Excellent

Jules M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great place, accurate description, great jumping off point

We had a great time at this condo. They thought of every detail and it was a really convenient, comfortable place to stay. Communication was great. I have stayed in lots of rentals and this was one of the best experiences I've had.
Séjour de 5 nuits en août 2023
Avis vérifié

10/10 Excellent

John S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

all as promised

condo as described. spacious, comfortable, easy ski-in ski-out.
Séjour de 7 nuits en février 2025
Avis vérifié

10/10 Excellent

McKenzie A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Long weekend

The property was clean and well kept. It’s a little older than the pictures lead you to believe, but very nice. Communication was excellent. We had a great stay.
Séjour de 3 nuits en juin 2023
Avis provenant d’un site partenaire

10/10 Excellent

bob p.

Love the Shadowbrook and iTrip service was great

I can't say enough about this ski in / ski out condo complex in SnowMass. I have stayed many years there, haven't been back in like 10 years, and still it was a great experience. The service provided by iTrip was great, especially being on top of communications with us.
Avis vérifié

10/10 Excellent

Katie T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay!

We loved our week in Shadowbrook. Easy and fast response from the mgmt team with any questions. The layout of the condo was great for our group of 8. We all had space to hang out! We loved the location for ski in/ski out and the easy access to the pool and hot tubs! Would definitely stay there again.
Séjour de 6 nuits en février 2023
Avis provenant d’un site partenaire

10/10 Excellent

Kate F.

Great Trip

We loved the condo. It was perfect for my family and new grandson. Everyone had enough space and privacy. The location between the base village and the upper village is perfect. ITrip was wonderful to deal with and very responsive. Would love to come back to this unit!
Avis provenant d’un site partenaire

10/10 Excellent

Larry

Shadowbrook

What a great place to ski and enjoy Snowmass. Perfect ski in /ski out. We were 3 families and had a wonderful experience. Everything, other than it taking a long time for hot water to reach the shower was perfect. Hot tub, slopes, building proctor, office folks, iTrip, were all accessible and wonderful.
Avis vérifié

10/10 Excellent

John Carter H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Christmas 2024

Excellent location steps from the Village Express lift. Plenty of room for the 6 of us with a downstairs living area that the kids loved. Only one small problem with a bath faucet: Management had someone there within 30 minutes to get it fixed. Great service. Pool and hot tub are located 50 feet from the back door. I would strongly recommend this unit for larger families or groups!
Séjour de 5 nuits en décembre 2024
Avis provenant d’un site partenaire

10/10 Excellent

Lorne T.

405 Shadowbrook

Unit and location were great. Couches and big chair in main room were very comfortable. Itrip Management was super responsive for everything. My only improvements would be Master Shower could use improvement - better shower-head and easier way to turn on without getting soaked and we did hear a lot of different sounds from the unit above us. Not sure if it was running water or what but a lot of various noises that were annoying at times. Otherwise, great place.
Séjour de 6 nuits en décembre 2022
Avis provenant d’un site partenaire

10/10 Excellent

Liz M.

Could not have asked for a better stay!

This was our first time visiting snowmass and we had the best time. The condo was in a convenient location- in between both the lower base village and the upper village. Getting my kids to ski school in the morning was the easiest we have ever had with the true ski in ski out amenity. We also loved the pool and hot tub using them regularly while we were here. Itrip is a great management company. They were excellent at responding to my questions before arrival and made everything easy once here. We also loved that there is a code on the door as opposed to keys! We are looking forward to coming back to snowmass and we hope to be able to stayat shadowbrook again!
Séjour de 6 nuits en février 2024
Avis vérifié

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Lovely condo - perfect ski vacation! Location is right near the Village, easy to get to the mall, and ski in/out, hot tub. All the amenities you need. Property management stayed in touch the entire time and was very responsive to inquiries. Would definitely go back!
Séjour de 4 nuits en janvier 2026
Avis provenant d’un site partenaire

10/10 Excellent

Julie A.

Fun Finders in Snowmass

What a great experience! The ski in/ski out feature was so convenient for our group of six adults. Everyone could begin and end their day at their choosing. This unit is steps away from the pool and TWO hot tubs which provided easy accessibility. The gas grill and laundry facilities were both greatly appreciated by our group. The beds were comfortable and having three full baths was great! The main gathering area/family room had plenty of space and seating for us to play games every night. And, the hosts could not have been better with their communications to us.
Avis provenant d’un site partenaire

10/10 Excellent

Paula W.

Perfect vacation rental

I don’t often leave reviews, as there is often something wrong with a vacation rental. This was perfect down to the details. Comfortable beds, pretty views, large bathrooms, well stocked kitchen with lots of dishes…even good size bowls and coffee cups. Comfortable living areas with nice couches and chairs that you will enjoy relaxing in after a day of outdoor adventures. ITrip is great. Nice stock of basic supplies too. We will definitely book with them again and would happily recommend to anyone.
Avis provenant d’un site partenaire

8/10 Bien

Charean

Bad communication good property

Your communication process is horrible. Why? You send out redundant information at every point when you want to communicate. You MUST send out just the communication that is appropriate for the time. I spent way too much of my vacation sifting through redundant messages to get to the bottom to see what I really needed. And all these messages had the same title. Also I had to scroll through the insurance sale (which I did not buy and it was too late anyway) and preliminary booking info OVER AND OVER AND OVER. REALLY REALLY IRRITATING. I spent way too much of my vacation time trying just to find the checkout rules, which were at the bottom of the message I found that had them. Regarding the property; it suited us well. It was very well equipped and clean. I recommend that you put blackout shades on the downstairs bedroom because it is right next to the parking area, so the lights from the parking area made it difficult for the guests in that room to sleep. Also, we tried to turn the temperature down at night, but the thermostat just kept popping back up to 72 in the bedroom with the king bed. The entry code you gave us via booking did not work. The maintenance staff was really great. They were very responsive to our questions and fixed the entry code. The maintenance person just happened to be in the parking area when I was trying to use the code. I would not have thought to download the maintenance number ahead of time. So it could have been hard to get in to the unit. We enjoyed your pool and hot tubs. Very well maintained. We wished that 10:00 pm would be the closing time in the summer. I wish you had a way to download sections of the house guide. I don't want to download a complete pdf when all I need is the arrival instructions. So while you provide good information, it's hard to zero in on the limited amount you need at any one point in time unless you go online. LAST, You charge $464 in maintenance fees. I should not have to do ANYTHING prior to checkout. Your cleaning staff can run the dishwasher, clean the dishes, take out "excess" trash, whatever that means.