6/10 Satisfaisant
Pam C.
9 août 2025
Upon arrival we were happy to see the exterior of the home as pictured and in a nice neighborhood. Once we were inside that changed. First appearance it was a cute house, until we started unpacking. The floors were sticky, kitchen had dead flies. Opened dishwasher, dirty dishes inside, bowl covered in dog hair. Dirty cup in cabinet, dirty ice cube trays. We wiped down the kitchen before continuing. Spent time on my hands and knees cleaning floors, a lot of dirt. Sat down in living room, our clothes were covered in dog hair. Cleaned the couches best we could. House had very musty smell from basement, which was covered partially by the air freshener plug ins in every room. There was quite a bit more. Texted the host but he was not as quick to respond with complaints. After check out we tried to discuss with host but was not very sympathetic nor willing to compensate in any way, as we asked the cleaning fee to be returned. Also, we had messaged the host several times trying to get our large damage deposit returned to us. Finally he responded it was up to Vrbo not him. Vrbo states that the host sets parameters on their profile on when to return it, up to 14 days. Yes, we waited entire 14 days. All in all let’s just say after we left, the house was a lot cleaner than when we arrived. Tried to upload several photos but wouldn’t let me.
Pam C.
Séjour de 3 nuits en juillet 2025