Hôtels avec centre de fitness à Southern Highlands, Nouvelle-Galles-du-Sud

« No Heating on Ground Floor. Poor Wifi. Certainly navigating being a new hotel. Spa not yet refurbed and open. Restaurant good. »

« A wonderful, luxurious retreat for a weekend away, easy drive from Sydney and loads to do in Bundanoon »

« Good place »

« Room was good but no lifts so it's a bit hard if you have luggage and kids as well.. Sofa bed was quite old and squeaky..clean bathroom and toilet »

« Poor check in process, very unclear and multiple emails. No toilet paper, bbq was dirty (drip tray) and no one returned call when I left a message. Need to replace pool table cues as only one is operational the others are broken. »

« Nice, clean room. Great location »

« Room was clean, view was lovely. The attitude of all except two of the staff was below hospitality standard. Lack of friendliness, interest in the guest, no bend over backwards approach. I have run many hospitality venues, from restaurants to having the directorship of an island resort in the Pacific and to me the only ingredient missing from your hotel is engagement with the guest, a smile, a how are you, an interest in the person in front of them. The only person I encountered who was truly...