Piscine extérieure, parasols de plage, chaises longues

Avis sur Ocho Rios Villa at Coolshade IV

Ocho Rios Villa at Coolshade IV
Lot 683 Mahoe, St. Ann's Bay, Ochos Rios

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 9 avis sur 10." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 10." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 10." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 10." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 10." "

10/10

Propreté

9,0/10

Personnel et service

10/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Vicky

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2023

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I loved everything about it. Beautiful place
Séjour de 3 nuits en juin 2021
Réponse de Management le 17 janv. 2023
Thank you for your positive feedback! We are thrilled to hear that you loved everything about your stay and found the property beautiful. We are glad that you had a pleasant experience and hope to have the opportunity to host you again in the future.

10/10 Excellent

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The villa community is extensive and nicely maintained. I like the size of the infinity pool and the way it overlook the other villas. Enjoyable stay.
Séjour de 1 nuit en novembre 2017
Réponse de -Manager le 15 juin 2019
Donald, thanks for the review.

10/10 Excellent

XiPing, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You just have to experience this oasis for yourself. Not going to say another word.
Séjour de 2 nuits en novembre 2017
Réponse de -Management le 2 févr. 2019
Mr XiPing, thank you for the review

10/10 Excellent

LINDA, CHICAGO,IL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Villa
I love the Villa. The only downfall is it is away from everything. Please make sure that you have a car or some form of transportation to get around. This villa is beautiful and is in a very clean rich community. Yes I recommend it to anyone especially if you are just looking to relax.
Séjour de 7 nuits en mars 2018
Réponse de -Management le 13 avr. 2018
Lol..oh Linda we just ad or your description of everything. "very clean rich community" is not a bad description. Yes we are not in the middle of downtown be there property is second to none and worth the couple minute drive or taxi ride into town. You will not find many multi-million dollar villas like these in the area. Thanks a million for the review Linda.

10/10 Excellent

J'Uni , Jakarta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PRICE VERY CHEAP FOR EXPERIENCE WE RECEIVED
Wonderful place to stay while in St Ann. Clean smoke free villa, courteous and friendly staff. The pictures does no justice for this spacious villa, feels like a home away from home. The furniture are of dark shade so their photos doesn't really show the quality. The furniture was expensive and of high quality. I love the creative artwork in the front yard. I'm a active person and to see that ALL the amenities are well kept was awesome!!! We took a cab to Mystic Mountain that was mind blowing. I will be coming back to this property for a longer stay so much to do not enough time!!
Séjour de 2 nuits en novembre 2017
Réponse de Management le 5 mars 2018
J'Uni, thank you for the review. We look forward to hosting you again in the near future.

4/10 Médiocre

Timothy, Neenah, WI

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Unprofessionally Managed
I gave the hotel facilities and condition, room cleanliness and comfort an excellent rating. Everything else around that was a disaster. A few days prior to arrival you get a long message outlining additional fees that were buried in the reservation. There is a $25 per day destination fee. There is a $60 cleaning fee. Check out is 9 am. If you want it any later there is an additional $35 fee. The message you receive also describes how to set up check in. You must contact the villa manager when you land and then again when you are approximately one hour away. We did this exactly as described and the person checking us in was still 45 minutes late. When we checked in the WiFi was not working. We were told it would be fixed the next day. It was not fixed. We were then told the internet company would be there to fix it the next day and we needed to be present from 8 am until 12 pm. WE WERE ON VACATION! The people in charge of the property were very difficult to get a hold of and only after contacting the booking company would they respond. When they would they were always rude and disrespectful.
Séjour de 5 nuits en novembre 2017
Réponse de General manager le 1 févr. 2018
We are going to stick with the facts here. The guest showed up with his two daughters at check-in. The guest asked if he could have his fiance over and we agreed to allow it with without an additional charge. They guest had cable TV issues and I personally apologized, offer the guest a six pack of Red Stripe Beer and a nicer villa a few villas up the same street. As the GM it is my duty to see to it all guests leave happy. I went to assist with the move but the guest rejected the help. I met him at the new villa. He was driving a maroon color dark tinted van, one that was a bit conspicuous because of the size. He can in and met me to exchange the keys to the new villa and I offered to help with the suitcases but he rejected the offer so I left. I went back to the old villa he just left to turn off the lights and lock up. The villa appeared he was there for a month and he was there for only a few house with his daughters. I found a small tote bag they left behind and brought it back to the new villa. When I approached the villa I counted 13 people! One of the girl was no older than 12 years old and was pregnant! All sorts of alarm went off in my head. The max occupancy for the villa is 6 guests. Then there was the issue of paying for the additional guest which would amount to a tidy sum. After hours of back and forth on the phone with hotels dot com we managed to give this gentleman a full refund and part ways. It was a bad experience for us and the guest but we learn from this and we be better able to deal with a situation like this int he future. This was a learning experience for us.

10/10 Excellent

Melissa M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing in Ocho Rios
The place, the staff I cannot complain about, the villa was well coordinated and the beds were the pretty comfortable. The neighborhood was gated/secured and quite. The location was just outside the town and close to shopping. I would recommend this to anyone desiring a stay of comfort.
Séjour de 1 nuit en novembre 2017
Réponse de Management le 1 déc. 2017
Melissa, thanks for the review

10/10 Excellent

Dwayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing
The scenery and the comfort was excellent. I was relax the whole entire trip and was able to go shopping and have fun. Would recommend this hotel to everyone. This is where I'll be staying on my next trip.
Séjour de 5 nuits en avril 2017
Réponse de Management le 24 août 2017
Dwayne, thanks for the warm review. We will keep the lights on and a Red Stripe Beer on ice for you. See you next summer.

10/10 Excellent

Dwayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
awesome
I enjoy every moment I spend at the villa I rented. The cool ocean breeze was so relaxing. It was a home way from home. Will stay there again on my next trip.
Réponse de Management le 2 févr. 2018
Thanks for the Review