Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
First of all, I would say that this property is in a great location, has a nice beach, and the price was great. We got a confirmation of the reservation, but no instructions about anything. We arrived at the condo and found out that we had to go to the rental company to get our keys. There were no instructions on how to use the TV's. After a few days of finally figuring out that we had to pair the remote to the TV in the den, it turned out the TV glitched the whole time. The room itself is small which would not be a problem except that too much stuff was crammed into it. I will say that I am OCD, so this probably wouldn't bother a lot of people. The silverware drawer was very hard to open and didn't close all the way. The first day my husband realized that we had no hot water in the sinks. He had to call twice to get someone out there, and then we had hot water but you turned it on on the right side, not the left like usual. There was only 1 washcloth in the room, but they did bring more right away. Also, there was only 1 roll of toilet paper, no trash bags, and no pot holders. We got tired of calling, so we just went and bought our own stuff. After I booked the room, I had checked our credit card and saw the charge for the room. While on the trip, I was checking our CC and noticed that the charge was over $500 more than it was supposed to be after seeing the right amount before. My husband called about that. We didn't hear back from them, but later in the day I checked and saw that it was back to the right amount. The next day when my husband had to call about something else, the man said they checked it and it was charged right and that it must be on the credit cards end. But we have never had amounts change on our CC and it's funny that it did change back the day that my husband called. We loved the beach and many of the restaurants in the area, but dealing with the room was an aggravating experience.