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Bewertungen von Hawksbill Resort Antigua - All Inclusive

3 out of 5
Hawksbill Resort Antigua - All Inclusive
Hawksbill Beach, Five Islands, St. John's, Antigua

Bewertungen

7.6

Gut

119 von insgesamt 388 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
147 von insgesamt 388 Gästebewertungen haben eine Bewertung von 8 - Gut" "
67 von insgesamt 388 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 388 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 388 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.8/10

Sauberkeit

8.2/10

Personal & Service

7.0/10

Ausstattung

6.6/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Schlechter allgemeiner Zustand. 4 schöne Strände. Gute Lage.
Aufenthalt von 7 Nächten im März 2019

10/10 – Hervorragend

Gerhard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruhige Lage. Schöne Strände, davon einer Naturist.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hotel am Traumstand
Wir sind bereits das 2. Mal in diesem Hotel. Leider hatten wir aber dieses Mal mit dem Zimmer einige Probleme. Erst kein Wasser und eine defekte Toilette, dann Zimmerwechsel aber hier fehlender Deckenventilator und wieder eine defekte Toilette. Nach 3 Tagen war dann alles soweit ok. Strandbar sowie Pool waren leider noch im Umbau und konnten nicht benutzt werden. Aber die Hotelstrände sowie das Hauptgebäude inkl. Restaurant und Bar waren wieder super.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Großzügige Hotelanlage mit schönen 4 Stränden
Eingefügt in eine traumhafte Berg- Strand- und Meereslandschaft verteilten sich Bungalows, Bar und Restaurant in einer gepflegten Gartenanlage und der Gast kann zum Schwimmen und Baden zwischen 4 Stränden wählen. Wer Ruhe und Erholung sucht, wird sie in dieser Anlage finden.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

6/10 – Okay

Verifizierter Reisender

10/10 – Hervorragend

Amos, Couva

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Richelle am 13. Mai 2024
Hello Amos,Thank you for your five star review, we are pleased to know that you have enjoyed your stay with us.Kind regards,.Richelle CReservations

10/10 – Hervorragend

jonathan, St Albans

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The setting was wonderful, the staff were very friendly and the food and drink plentiful although the accommodation was slightly tired. Very good value.
Aufenthalt von 7 Nächten im April 2024
Antwort von Richelle am 28. Apr. 2024
Hello Jonathan,Thank you for your great review, we are happy to know that you have enjoyed the services of our staff and the great drinks offered by our bar staff.We will do our best to improve in the areas in which we have fallen short.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

10/10 – Hervorragend

Mark Charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Richelle am 20. Apr. 2024
Hello Mark,Thank you for your five star review. We are happy to know that you enjoyed your stay and look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

10/10 – Hervorragend

Bettyann, Enfield

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The employees were the most friendly people. Actually everyone we met on the Island were out standing. Our room was actually right on the beach. Couldnt get much closer.
Aufenthalt von 5 Nächten im April 2024
Antwort von Richelle am 13. Apr. 2024
Hello Bettyann,Thank you for the great review. We are pleased to learn that you enjoyed the services of our dedicated team and our relaxing beach.,We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

4/10 – Schlecht

Shanae

Aufenthalt von 5 Nächten im April 2024
Antwort von Richelle am 13. Apr. 2024
Hello Shanae,We are sorry to learn that you did not enjoy your stay with us. We will do our best to improve.Kindest regards,Richelle CReservations

10/10 – Hervorragend

Brandi

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The warm welcome of the staff created a relaxing pleasant atmosphere.
Aufenthalt von 4 Nächten im April 2024
Antwort von Richelle CReservations am 12. Apr. 2024
Dear Brandi,Thank you for your 5 star review, we are happy to know that you have enjoyed your stay with us.Kind regards,

2/10 – Ungenügend

jessica

Aufenthalt von 1 Nacht im April 2024
Antwort von Richelle am 28. Apr. 2024
Hello Jessica,We are sorry to learn that you did not enjoy your stay with us.A serious note has been made of this and we will do our best to improve.Kind regards,Richelle CReservations

10/10 – Hervorragend

Dexter

Aufenthalt von 7 Nächten im März 2024
Antwort von Richelle am 5. Apr. 2024
Hello Dexter,Thank you for your 5 star review, we are happy to know that you have enjoyed your stay with us.Kind regards,Richelle CReservations

8/10 – Gut

Heather Michelle

Aufenthalt von 3 Nächten im März 2024
Antwort von Richelle am 22. Apr. 2024
Hello Heather,Thank you for the 4 star review. We are happy to know that you enjoyed your overall stay with us and will do our best to improve.Kind regards,Richelle CReservations

10/10 – Hervorragend

Ciera EM

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our first time visiting Antigua and Hawskbill resort made our stay so phenomenal it definitely will not be our last! Denise at the front desk helped us tremendously with making sure the private dinner on the beach was top tier. We celebrated my best friends Birthday and Denise helped with all the planning so it was perfect. Errol the bartender was fun, and kind. Shawn the server was soft spoken, and really polite, Andromeda helped with our stay as well. Everyone working on the resort was so polite, and a joy to be around. Thank you Hawksbill for an amazing experience it definitely will not be the last!!
Aufenthalt von 4 Nächten im März 2024
Antwort von Richelle am 25. März 2024
Hello Ciera,.Thank you for your great review.We are so happy to learn that you enjoyed the services of our team and your overall experience with us.We will be honored to have you join us once again.Kind regards,Richelle CReservations

6/10 – Okay

Jonathan

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
The food was not bad but not great, to be expected for an all inclusive at this star rating and price point. The hotel lacked options though. Basically only one of the restaurants are open per meal. The property is quite beautiful with many beaches and some nice jungle behind it. We stayed in a bungalow on the beach which was lovely but our beach had tons of rocks so we could not safely enter the ocean. That was fine we just walked to another. While some of the staff were friendly and helpful we were less than pleased overall. Some staff seemed annoyed if you had a question. Some were plain rude. Pretty much no one knew answers to simple questions you’d expect someone would have answers for. For example, there is a hike on the property but no one could (or wanted to) explain how to get to the start. Antigua is a beautiful island and we still had fun but we would never return to this hotel.
Aufenthalt von 3 Nächten im März 2024
Antwort von Richelle am 14. März 2024
Hello Jonathan,First we would like to apologize for a less than ideal stay. We have made a serious note of the areas in which we have fallen short of your expectations and will take measures to improve.Kind regards,Richelle

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hawksbill is a long established resort which has recently had a major refurbishment. Whilst this is to some extent still going on (march 2023) the revamp has been modest but mostly effective. Don't expect the polish of a Sandals but this is, in my opinion the best resort on antigua. Firstly it has four beaches, all quiet and well maintained. That is something you do not get anywhere else on the island. It simply has the best position, the setting is stunning. Food is simple and the entertainment is a little tame if youre of the younger persuasion but the service is great, the staff are friendly and the measures at the bar are generous. Last of all, the price point is lower than average so you are getting some of the best the island has to offer much cheaper than other resorts with more ritz but less genuine serenity and beauty.
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Ari am 1. März 2024
Thank you for your thoughtful review of Hawksbill Resort! We're delighted to hear that you appreciate our recent refurbishments, even as they continue, and that you find our setting to be stunning with four quiet and well-maintained beaches. While our amenities may be more modest compared to some higher-end resorts, we take pride in providing genuine serenity, excellent service, and generous measures at the bar, all at a lower price point. We're thrilled to be considered the best resort on Antigua in your opinion, and we look forward to welcoming you back for another peaceful and enjoyable stay.

8/10 – Gut

James, Bergenfield

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good place always have great times year after year . Staff and place is gorgeous . Will be back
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Richelle am 28. Feb. 2024
Hello James,Thank you for your great review.We are happy to know that you enjoyed our tropical environment and the services of our dedicated staff.We would love to have you join us once again.Kind regards,Richelle CReservations

4/10 – Schlecht

Harris

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Richelle am 28. Feb. 2024
Hello Harris,We are sorry to learn that we did not fully meet your expectations but will do our best as a team to improve our product overall.Kind regards,RichelleReservations

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this resort, quite quirky as very spread out but meant everyone had plenty of space regarding Sunbeds etc. I stayed in bungalow overlooking bay, superb views, lovely comfy bed. Food- good choices and variety available. Staff so helpful and catered for all your needs. Thoroughly recommend.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Richelle am 28. Feb. 2024
Hello Amanda,Thank you for your review. We are happy to know that you enjoyed the services of our dedicated team, your accommodation and our panoramic views.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

8/10 – Gut

Nora

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Richelle am 30. Jan. 2024
Hello Nora,Thank you for your 4 star review, we are happy to learn that you enjoyed your overall stay and do look forward to greeting you again.Kind regards,Richelle C

10/10 – Hervorragend

Sheila Claire

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Without a doubt this was the most beautiful and pristine beach I have ever seen. The staff was lovely and the food always seemed home-cooked. You can snorkel just a few yards away from the beach and see every kind of fish and coral you could possibly want. We even saw stingrays (no sea turtles though). Every night we were treated to the most glorious sunset. The resort is still undergoing some renovations. Most places and spaces are complete, but you can see some spaces are still in the works. I hope when all is said and done that there will be hooks or towel racks in all the bathrooms (my only criticism). We loved our fellow guests as well. Also, highly recommend yoga with Clemmy!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Richelle am 30. Jan. 2024
Hello Sheila,Thank you for your great review,We are truly happy to learn that you have enjoyed the food, yoga, snorkeling and the time spent with your fellow guests.We look forward to the honor of greeting you once again,Kind regards,Richelle CReservations

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Richelle am 30. Jan. 2024
Hello Michael,Thank you for your 5 star review, we are happy to learn that you enjoyed your overall stay with us.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

8/10 – Gut

Alberto

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a nice, quite secluded and quiet hotel, ideal for a good rest. The facilities are ok, in the process for renewal and expansion. Very welcoming staff, good buffet for breakfast and dinner. Nice entertainment during dinner, but it could be more varied and include other options also during daytime.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Richelle am 30. Jan. 2024
Hello Alberto,Thank you for your honest review; we are happy to know that you enjoyed your overall stay and have made serious note of the areas that could be approved.We look forward to the honor of greeting you once again.Kind regards,Richelle C

10/10 – Hervorragend

Katie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Richelle am 30. Jan. 2024
Hello Katie,Thank you for your five star review.We look forward to greeting you once again.Kind regards,Richelle C

8/10 – Gut

ROBERT

Aufenthalt von 14 Nächten im März 2023
Antwort von Richelle am 16. Apr. 2023
HelloThank you for your four star review.We look forward to having you join us once again.Kind regards,Richelle CReservations

2/10 – Ungenügend

Henrik

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Hawksbill Management Team am 27. März 2023
Dear Henrick,Thank you for choosing Hawksbill by rex resorts and for taking the time rate your stay with us.Unfortunately, we were unable to exceed your expectations this trip and for that we humbly apologize.Our hotel will be closing for some upgrades on April 10th, 2023 and reopen on October 28, 2023 and It is our sincerest hope that you will grant the opportunity of redemption with a return visit that will certainly surpass your last and change any negative perception that you may have of our resort.The team sends very best wishes, we trust to have the opportunity to welcome you back soon.Kind regards

10/10 – Hervorragend

Thea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely place and beautiful beach. Friendly staff and great food.
Aufenthalt von 4 Nächten im März 2023
Antwort von Richelle am 24. März 2023
Hello Thea,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying our warm beaches, great staff and our culinary delights.We look forward to greeting you once again.Warm regards,Richelle

10/10 – Hervorragend

cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
friendly, quiet and relaxed
Aufenthalt von 7 Nächten im März 2023
Antwort von Richelle am 22. März 2023
Hello Cynthia,Thank you for your great review we are happy to know that you had a great time and would be happy to greet you both once again.Kind regards,Richelle CReservations

10/10 – Hervorragend

Geraldine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely big room, superior sea view. Close to beach and all other amenities. Sea rough at times. Not of weak swimmers. Lots of fish, cocktails, good food and very friendly
Aufenthalt von 7 Nächten im März 2023
Antwort von Hawksbill Management Team am 10. März 2023
Dear Geraldine,It was a delight having you with us, thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Our team consistently aim to provide enjoyable and memorable experiences to our guests and we are thrilled to learn that we achieved it with you.It was truly an honor hosting you, we thank you for your perfect Expedia score and look forward to your next visit.Kind regards

8/10 – Gut

Peter Michael

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Resort setting is beautiful. Beautiful views. Do not come here if you cannot take steps very well. No elevators/lifts for disabled people.
Aufenthalt von 10 Nächten im Februar 2023
Antwort von Richelle am 4. März 2023
Hello Peter,Thank you for your review, we are pleased to advise that you enjoyed the tropical environment which surrounds us.We look forward to the honor of greeting you once again.Kind regards,Richellle C

10/10 – Hervorragend

MARIE

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Almost every room has ocean views or is beachfront. Kayaks great. Sometimes wind too strong for Hobie cat free usage. Food is above average and darn tasty. Hardworking and kind staff. Dalston a gem.
Aufenthalt von 8 Nächten im Januar 2023
Antwort von richelle am 27. Feb. 2023
Hello Marie,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying the sea views, water sports, culinary delights and the services of our dedicated staff.Kind regards,Richelle C

10/10 – Hervorragend

Kristen

Aufenthalt von 7 Nächten im Februar 2023
Antwort von Richelle am 25. Feb. 2023
Hello Kristen,Thank you for the positive review.We are happy to know that you had a great stay .We look forward to greeting you soon.Kind regards,Richelle C

8/10 – Gut

Laurie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Quiet, Great Staff, Good Food! Not enough lounge chairs on the beach - others would go down early morning and save chairs and sometimes never use them until late in the day. Hawksbill is doing some much needed renovations at the resort starting in April. Rooms were comfortable but needing attention.
Aufenthalt von 9 Nächten im Februar 2023
Antwort von Richelle am 21. Feb. 2023
Hello Laurie,Thank you for your review. We are pleased to know that you enjoyed the food and the services of our dedicated team.As mentioned we will be refurbishing the property from the 10th April to 28th October 2023.We hope that you would join us once again.Kind regards,Richelle CReservations

8/10 – Gut

Deborah Lee

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The staff were wonderful. Dalston was a joy! The beaches were lovely. Very quiet for those who want a relaxing vacation. Not much to do. Entertainment at nite was nice, generally ended at 9:30 pm. Good, so it wasn't noisy too late. The rooms have no televisions, so, it was always an early bedtime. Never seemed too crowded, even though they said they were fully booked. The rooms, sidewalks and stairs need to be updated and repaired. Not a place to go if you can't walk up flights of stairs, trip easily, or expect rooms to be more than adequate... but, hey, how long do you spend in your room anyway, other than to sleep? We enjoyed the visit, the views, the beaches and the staff... had a lovely time!
Aufenthalt von 7 Nächten im Februar 2023
Antwort von Hawksbill Management Team am 21. Feb. 2023
Dear Deborah Lee,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Our Team consistently aim to provide exceptional experience to our guests and we are glad to learn that this was accomplished with you. We value your feedback, your recommendations/concerns have not gone unnoticed and will be shared with team for further review and actions.It was truly an honor hosting you, we thank you for the opportunity to serve and look forward to the pleasure in welcoming you back soon.Kind regards

8/10 – Gut

Kristen

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2023
Antwort von Kind regards Jenelle am 20. Feb. 2023
Dear Kristen,Thank you for the rating and for choosing us.We look forward to hosting you both once again.

8/10 – Gut

Holly Rae

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Gorgeous beaches! Sleepy resort, far from activities. CABS ARE EXPENSIVE!! NOT a true adults only resort, children age 12 and up are there. They were very well behaved, but still present. The resort is in need of renovations, but it is very clean. Staff is wonderful, especially Dalson, Kevin, Mira, David, T (at the desk) and of course Denise! We had a great time soaking up the sun and scenery.
Aufenthalt von 6 Nächten im Februar 2023
Antwort von Jenelle am 17. Feb. 2023
Hello Holly,Thank you for the great review. We are quite happy to know that you enjoyed your stay with us. We have taken note of the area in which we have fallen short and will do our best to improve. It would be our honor to have you visit us once again.

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We greatly enjoyed our stay at Hawksbill Resort in Antigua. Our reading of the various reviews led us to expect an older "3 star" resort, perhaps with less modern amenities and shine, but well maintained with lovely beaches and great staff & service. All of that is exactly what we experienced, but we were also blown away by the quiet, serene atmosphere and frankly gorgeous sand & water that Hawksbill provided us. We stayed in a Bungalow in the Honeymoon section of the resort, and we loved it. We had fantastic beach & water views from our balcony and we were right between 2 of the 4 beaches on the resort. The rooms are simple, functional and clean. We had a slight issue with the plumbing on the first day (our fault, not theirs) - I mentioned it to the front desk and we had someone from maintenance and from housekeeping arrive in 20 minutes to fix it and make sure we were happy. This was our experience with all the staff at Hawksbill, friendly, responsive and eager to assist. The food at Hawksbill is simple and satisfying, if unspectacular. Breakfast & dinner are both served buffet style, and we were always able to find something we each enjoyed. We felt that overall we received fantastic value for our money during our stay at Hawksbill. For serenity and the sheer beauty of nature, I don't think you could beat it anywhere at it's price point. We learned that quite a few couples have been coming here for 20 years, and we would absolutely return as well!
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Jenelle am 17. Feb. 2023
Dear Matthew,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. We are so happy you enjoyed your stay with us and can’t wait to have you back.

10/10 – Hervorragend

Barry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was wonderful. Entertainment less than average. Awakened every morning at 6:30 AM by loud garbage trucks running by the room.
Aufenthalt von 7 Nächten im Februar 2023
Antwort von Hawksbill Management Team am 12. Feb. 2023
Dear Barry,It was a delight having you with us, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.It was truly an honor hosting you, we thank you for the opportunity to serve and trust to have the pleasure in welcoming you back soon.Kind regards

10/10 – Hervorragend

Kristen

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Jenelle am 12. Feb. 2023
Dear Kristen,Thanks again for your awesome rating. We are happy to know that you enjoyed your stay with us and look forward to greeting you again.

8/10 – Gut

Paula, E Amherst

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
The location was absolutely beautiful and the staff was a joy. The resort lacked a lot of amenities but I’m sure that will be resolved when the renovations are completed. The nearness of everything to the ocean is not something you find in the “mega” resorts, and the beach is incredible; clear calm water with no seaweed.
Aufenthalt von 8 Nächten im Januar 2023
Antwort von Hawksbill Management Team am 3. Feb. 2023
Hello Paula,It was a delight having you with us, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.We are very happy to know you enjoyed our "absolutely beautiful location and that you found our staff to be a joy". It was truly an honor hosting you, we trust to have the pleasure in welcoming you back soon.Kind regards

10/10 – Hervorragend

Kevin J, Cincinnati

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The resort is getting ready for a refresh in April for several months. With that in mind the staff was amazing and very helpful. Dalston was amazing, Mr. Henry the food and beverage manager was also very accommodating, he rolled up his sleeves to help his team and they put out excellent food. Sharnice at the front desk was very friendly and helpful. I read some negative reviews before booking and ALL their complaints did not exist while I was there. We had a great time and the beach and sunsets were fantastic. I can’t wait to go back next year.
Aufenthalt von 7 Nächten im Januar 2023
Antwort von Richelle am 30. Jan. 2023
Hello Kevin J,Thank you for your great review. It gives us great joy to know that you had a wonderful time enjoying our culinary delights, our quality drinks, and mixes, the amazing sunsets and the services of our dedicated staff.It would be our honor to welcome you once again.Kind regards,Richelle C

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of the property could not have been better - my husband and I had a wonderful beach club room which was right on the cliff overlooking the water with the constant sound of the crashing surf. The bed was very comfortable and the cleaning staff made the room super clean for us every day. The property could use some updating (which is scheduled) but we knew what we were getting and liked the rustic and low key vibe of the place. It's pretty secluded (which is a plus in our opinion) but the front desk and local cab drivers are always ready to help make arrangements if you want to explore more of the island which we always like to do. And if the bartenders recommend a certain drink to you take them up on it - you wont be sorry!
Antwort von Hawksbill Management Team am 26. Jan. 2023
Dear Jennifer,It was a delight to be of service, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.Our team consistently aim to provide enjoyable experience to our guests and we are thrilled to learn that we achieved it with you.We appreciate your perfect Expedia score and look forward to welcoming you back soon.Kind regards

2/10 – Ungenügend

Atanas

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Outdated. Falling apart
Antwort von Hawksbill Management Team am 19. Jan. 2023
Dear Atanas,Thank you for choosing our resort for your recent vacation and for sharing your feedback with us. It is regrettable that we did not meet your expectations and for this we humbly apologize. We would love the opportunity to have a conversation with you for a better understanding as to what spoiled your stay with us. Our customer satisfaction is of most importance to us so please contact us via email on email arlene.marsh@rexresorts com.I hope to hear from you soon.Kind regards

8/10 – Gut

William A

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
We had a brilliant stay at the Hawksbill by Rex. This hotel is not for everyone, if you want luxury accommodation, refined food, extravagant cocktails, you should go elsewhere. If however you want friendly staff, robust comfortable accommodation, acceptable food, and a lot of fun drinks, this could be for you. The key reason to come here, and probably bring us back, are the beaches, I cant tell you how brilliant it is to feel like you have your own private beach, just you and a few fellow guests. If you are adventurous and head to Eden Beach (the only Nudist beach on the island), which is just along from Hawksbill, then you really do feel like you have your own private Antiguan beach! We had a fantastic stay, and would come back again. We enjoyed it a lot, but appreciate some people who expect luxury and bespoke service, are unlikely to enjoy ti as we did.
Antwort von Hawksbill Management Team am 26. Jan. 2023
Dear William A,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for sharing your feedback with us.Our team consistently aim to provide enjoyable and memorable experience to our guests and we are thrilled to learn that we achieved it with you.It was truly an honor hosting you, we thank you for the opportunity to serve and trust to have the pleasure in welcoming you back soon.Kind regards

8/10 – Gut

Oriana

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Beaches!
Stunning location, the beaches are beautiful with very calm water. The resort is tired, hence low prices compared to others. It’s due to close for refurbishment in spring 2023. One staff member I asked said he will be let go then, if this is true of all staff it explains why morale seems low and service is patchy. However if you stay relaxed and show some patience it all gets done. As with everywhere we’ve been on Antigua the people are great.
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Hawksbill Management Team am 16. Jan. 2023
Dear Oriana,It was a delight to be of service, thank you for choosing Hawksbill by rex resorts as your destination of choice and for sharing your feedback with us.Pleased be assured that we value our hard working, professional and dedicated staff and that they will be given first preference in returning to work once the hotel close and reopen on November 01, 2023 as scheduled.We are all hope to have the opportunity to welcome you back soon.Kind regards

8/10 – Gut

Kristina

Gut: Sauberkeit und Personal & Service
Aufenthalt von 11 Nächten im Januar 2023

10/10 – Hervorragend

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
4 extraordinary beaches
Antwort von Hawksbill Management Team am 16. Jan. 2023
Dear Steven,It was truly an honor hosting you, we thank you for you perfect Expedia rating and eagerly await your return visit.Kind regards

4/10 – Schlecht

Clifford

Verbesserungswürdig: Zustand der Unterkunft
Dated and not functioning well
This Hotel needs a major make-over. The room we stayed was really basic with furniture you would find in a cheap second hand shop. We had no hot water during our 2 day stay and the plumbing did not function well in the bathroom with a partially blocked sink and water backing up in the toilet. You had to flush it twice to clear. Staff were ok but many looked miserable and did not smile although some were extremely friendly. Food was ok with a fairly wide variety to please all tastes. The beach was wonderful and kept well groomed by hotel staff.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Hawksbill Management Team am 9. Jan. 2023
Dear Clifford,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.We value your feedback s it aids us greatly in our continued development of the overall product and standard of service delivered. Your comments have been carefully recorded and shared with the team for further review and improvements.It was truly an honor hosting you, we thank you for the opportunity to serve and trust we will have the pleasure in welcoming you back soon.Kind regards