Piscine couverte, 2 piscines extérieures, parasols de plage

Avis sur Hilton Malta

5 out of 5
Hilton Malta
Portomaso, St. Julian's

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 707 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 218 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 1001." "

9,4/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

PHILIPPE

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L’hôtel était très bien. Le personnel agréable. Nous avons été surclassé avec vue sur mer notre seul bémol est le restaurant Oceana qui ne nous convenait pas. Peut-être une question de goût. Nous avons donc mangé trois fois à l’extérieur. Sinon pour le reste rien à dire c’était top.
Séjour de 6 nuits en mai 2024
Réponse de Rachel - Hilton Malta le 13 mai 2024
Dear PhilippeThank you very much for your feedback! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We are sorry that our offerings at Oceana were not to your liking, but we hope to provide you with a better experience when you stay with us again.We hope you will come back to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

8/10 Bien

Aïssata

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super hôtel, très bien situé. Cest propre,la nourriture est bonne et le personnel est vraiment extraordinaire. Belle experience pour nous.
Réponse de Rachel - Hilton Malta le 22 avr. 2024
Dear AïssataThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

8/10 Bien

Marta DA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était très bien, seulement les portes des chambres laissent passer le son, on entend donc les gens qui vont et viennent à discuter, les valises... Bof bof quand même pour un Hilton Sinon tout bon.
Séjour de 4 nuits en avril 2024
Réponse de Rachel - Hilton Malta le 18 avr. 2024
Dear Marta DAThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta generally, though of course we are disappointed to hear that you were disturbed by sounds from outside your room. We shall do our best to allocate a quieter room when you stay with us again.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Nasser

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très content de mon séjour à Hilton… tout est parfait !
Séjour de 3 nuits en février 2024
Réponse de Rachel - Hilton Malta le 6 févr. 2024
Dear NasserThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

8/10 Bien

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien juste un peu léger au niveau des repas
Séjour de 9 nuits en juillet 2023
Réponse de Rachel - Hilton Malta le 17 août 2023
Dear MarcThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta generally, though of course we are disappointed to have fallen short of your expectations with regard to our meals. Your feedback has been shared with the Food & Beverage team leaders for review.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

8/10 Bien

stéphane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Un hotel luxueux, en plein centre-ville. Luxueux mais impersonnel et sans charme, bien que très propre, confortable et doté de toutes les commodités. Standards américains.
Séjour de 1 nuit en mai 2023
Réponse de Rachel - Hilton Malta le 30 mai 2023
Dear StéphaneThank you for your feedback. We are pleased that you enjoyed your stay at the Hilton Malta generally, though we seem to have fallen short of your expectations in some way.We hope you will return to our hotel one day. We look forward to welcoming you back, and to having another opportunity to provide you with a truly memorable experience.Kind regardsRachel - Hilton Malta

10/10 Excellent

Thierry-Alain

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tres bel hôtel avec un acceuil simplement hors norme. Le jour de mon anniversaire jai eu droit à de nombreuses petites attention de la direction. Seul petit bémol il faut tout regler en temps direct ,impossible de reporter sur la facture de la chambre les consommations, le taxi.....cela s'explique sans doute par le volume de la clientèle et la malhonnêteté de certains. Vraiment un tres bel hôtel, un personnel chaleureux. Je recommande sans hésiter
Séjour de 4 nuits en mai 2023
Réponse de Rachel - Hilton Malta le 29 mai 2023
Dear Thierry-AlainThank you very much for your feedback! We are delighted that you chose to celebrate your birthday at the Hilton Malta, that you enjoyed your stay, and that our team members made you feel welcome and cared for.We can certainly make arrangements for guests to charge meals and other extras to their room bill during their stay; but this is arranged at check-in stage, and requires a deposit or a temporary hold on the guest's credit card. We are sorry to have missed the opportunity to explain this to you, but we shall ensure we do so when you visit us again.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

8/10 Bien

Claude

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel. Personnel attentionné en particulier Rachel Attar. Seul regret ,nous avions pris une chambre familiale avec nos 2 petites-filles de 18 et 21 ans, et nous ne disposions que d'une chaise et d'un fauteuil. Hôtel à recommander.
Séjour de 4 nuits en avril 2023
Réponse de Rachel - Hilton Malta le 2 mai 2023
Dear ClaudeThank you very much for your feedback, and for recommending us to other visitors! We are delighted that you and your family enjoyed your stay at the Hilton Malta, and that our team members - particularly Rachel, our Concierge - made you feel welcome and cared for.Our Family rooms are furnished with two queen beds, each accommodating two persons; but for the sake of our guests' safety and comfort, we cannot install more furniture in that size of room. We hope you were generally comfortable during your stay.We hope also that you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

SAMIA

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
bel hôtel à proximité de tout. Personnel agéable
Séjour de 4 nuits en avril 2023
Réponse de Rachel - Hilton Malta le 25 avr. 2023
Dear SamiaThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Mohamed Reda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super à te commander
Séjour de 5 nuits en mars 2023
Réponse de Rachel - Hilton Malta le 30 mars 2023
Dear Mr RedaThank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Rachel - Hilton Malta le 23 mars 2023
Dear PierreThank you for your feedback, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

8/10 Bien

Raime

Séjour de 1 nuit en janvier 2023
Réponse de Rachel - Hilton Malta le 23 janv. 2023
Dear RaimeThank you for your rating! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Khadija

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tous étais parfait
Tres belle hôtel propre confortable mon séjour étais parfait le personnel au petit soin je vous le recommande
Séjour de 1 nuit en décembre 2022
Réponse de Rachel - Hilton Malta le 27 déc. 2022
Dear KhadijaThank you for your feedback, and for recommending us to other visitors! We are delighted that you enjoyed your stay at the Hilton Malta, and especially that the service of our team members made your visit all the more enjoyable.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Soraya

10/10 Excellent

Jürg Werner

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel alliant le calme et la proximité avec différentes zone d'activité pour tout les goûts (restaurant, boîte de nuit, shopping, visite culturelle, mer)
Séjour de 5 nuits en octobre 2022
Réponse de Rachel - Hilton Malta le 24 nov. 2022
Dear Mr WernerThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and that our location, and our tranquillity, made your time with us more pleasant. We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many more enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Sandrine Jeanne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était parfait Bravo à tous les services Je reviendrai dès que possible avec un très grand plaisir C'est un séjour inoubliable Petit-déjeuner exceptionnel Hôtel somptueux Personnel très courtois Je n'ai vu que des sourires sur tous les visages Équipements et emplacement fabuleux Propreté irréprochable Je conseille sans aucune hésitation
Séjour de 7 nuits en août 2022
Réponse de Rachel - Hilton Malta le 29 août 2022
Dear SandraThank you for rating our hotel so highly, and recommending us to other visitors! We are delighted that you enjoyed your stay at our hotel, and that our team members made you feel welcome and cared for.It is a pleasure to hear that you plan to return to the Hilton Malta one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regards

6/10 Satisfaisant

Aicha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
3 réceptionnistes pour un hôtel énorme Une attente de 20mn pour juste avoir un kit couture tres déçue
Séjour de 3 nuits en août 2022
Réponse de Rachel - Hilton Malta le 29 août 2022
Dear AichaThank you for your feedback. We are sorry to have kept you waiting at the Front Desk, but we are sure you will understand that our Front Desk team is particularly busy during this summer season.We hope that in all other ways, your stay at the Hilton Malta fully met your expectations.We hope you will return to our hotel one day soon, and look forward to welcoming you back.Kind regards

10/10 Excellent

Nicolas, Bienne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2022

10/10 Excellent

Geoffroy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les services au top, personnel très agréable surtout avec les enfants 👍 Chambre impeccable.
Séjour de 5 nuits en mai 2022
Réponse de Rachel - Hilton Malta le 9 mai 2022
Dear Geoffroy Thank you very much for your feedback! We are delighted that you and your family enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards

6/10 Satisfaisant

Sylvain, PARIS

Séjour de 7 nuits en avril 2022
Réponse de Rachel - Hilton Malta le 17 août 2022
Thank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta generally, but of course we are disappointed to have fallen short of your expectations in some way. We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to another opportunity to provide you with a truly enjoyable experience. Kind regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great stay
A great experience. Everything was perfect for our stay. We ate in the hotel and visited the bar with live jazz on Fridays.
Séjour de 1 nuit en mars 2022
Réponse de Rachel - Hilton Malta le 7 mars 2022
Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, including our Jazz Night at Quarterdeck Bar. We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards

10/10 Excellent

nassira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2021
Réponse de Rachel - Hilton Malta le 24 déc. 2021
Dear Nassira Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many more enjoyable experiences. Kind regards

8/10 Bien

Laurence Isabelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'ai apprécié l'emplacement, les piscines, le pole santé, sport et spa formidables, le service de nettoyage des chambres, les deux restaurants sont tres bons, mais le service y est mal organisé surtout au petit déjeuner
Séjour de 5 nuits en novembre 2021
Réponse de Rachel - Hilton Malta le 30 nov. 2021
Dear Laurence Isabelle Thank you for reviewing our hotel! We are delighted that you enjoyed your visit to the Hilton Malta. Thanks also for letting us know that our location, our pools, LivingWell Health Club, Myoka Five Senses spa and the cleanliness of our rooms, made your experience that much more enjoyable. We appreciate feedback which points out where we could do better. While we thank you for your kind words regarding our restaurants, we thank you also for your patience and understanding if, particularly during busy breakfast times, our service was not as speedy as we would have wished. We are looking at ways of improving our performance in this regard. We hope you will return to the Hilton Malta one day. We look forward to welcoming you back, and to providing you with many more enjoyable experiences. Kind regards

10/10 Excellent

Brice

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Nice hotel overlooking the marina. Friendly and very professional staff helping for anything you might need. Will definitely come back!
Séjour de 2 nuits en novembre 2021
Réponse de Rachel - Hilton Malta le 8 nov. 2021
Dear Brice Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. It's a pleasure to hear that you plan to return to the Hilton Malta one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards

10/10 Excellent

Davy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le séjour était superbe et le personnel professionnel
Séjour de 8 nuits en octobre 2021
Réponse de Rachel - Hilton Malta le 4 nov. 2021
Dear Davy Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. We hope you will return to the Hilton Malta one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards

8/10 Bien

BERNARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Déçu par ce qu’on pouvait attendre d’un HILTON.
Séjour convenable. Notre étage (3ème) servait de rangement pour chaises, tables, aspirateur, … Personnel très agréable.
Séjour de 11 nuits en septembre 2021
Réponse de Rachel - Hilton Malta le 12 oct. 2021
Dear Bernard Thank you for your feedback. We are very pleased that you enjoyed your stay with us, and that our team members made you feel welcome and cared for. We are sorry that you were concerned by the temporary movement of some furniture in the corridor near your room. There were a few rooms that we were 'transforming' into meeting rooms for a couple of days, and you observed us removing the permanent furniture, cleaning the space, and installing the temporary office furniture. Please be assured that these were removed at the earliest opportunity and that the corridor, and the rooms, returned to their normal appearance very soon after. We hope you will visit us again soon. We look forward to welcoming you back and to providing you with many enjoyable experiences. Kind regards

8/10 Bien

Pascal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Malte au top à l’hôtel Hilton
Séjour au top ! Chambre propre, confortable, personnel agréable et sympathique, toujours poli et prévenant. Le petit déjeuner est excellent! Les piscines sont superbes et le cadre magnifique. Notre chambre, côté marina, était idéalement situé et très calme.
Séjour de 11 nuits en juillet 2021
Réponse de Rachel - Hilton Malta le 11 août 2021
Dear Pascal Thank you for reviewing our hotel! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. We hope you will return to the Hilton Malta one day soon. We look forward to welcoming you back and to providing you with many enjoyable experiences. Kind regards

10/10 Excellent

Kayna

Séjour de 1 nuit en mai 2021
Réponse de Rachel - Hilton Malta le 31 mai 2021
Dear Kayna Thank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back and stay with us one day soon. We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

10/10 Excellent

Michael

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2020
Réponse de Rachel - Hilton Malta le 5 janv. 2021
Thank you very much for rating our hotel! We are delighted that you enjoyed your stay at the Hilton Malta. We look forward to welcoming you back soon.

10/10 Excellent

Christie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel
Magnifique hôtel, propreté irréprochable, petit déjeuné délicieux, personnel accueillant, chaleureux, disponible et professionnel. Excellent séjour dans cet hôtel. Je recommande.
Séjour de 3 nuits en décembre 2020
Réponse de Rachel - Hilton Malta le 5 janv. 2021
Thank you very much for reviewing our hotel, and recommending us to other travellers! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. We look forward to welcoming you back soon.

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2020
Réponse de Rachel - Hilton Malta le 26 oct. 2020
Dear Christine Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta. We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

10/10 Excellent

Jahide

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2020
Réponse de Rachel - Hilton Malta le 26 oct. 2020
Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta. We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2020
Réponse de Maxime Escudero - Duty Manager le 19 mars 2020
Dear Benjamin, The entire team member and I would like to thank you your last stay within our property and for taking a minute to leave the us and the other travelers some precious and sincere feedback. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. It is always so nice for all the team members and I to hear that our work permitted you to have a memorable experience and that you are recommending us. Thank you very much once again for staying with us during your last trip to Malta and for taking the time to give us back your general appreciation of it. You can already be ensured that we are looking forward to welcome you back soon. Until we do have this opportunity, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité-prix en basse saison
Très bon séjour dans l'ensemble. Le personnel de l'hôtel est toujours disponible et souriant. Petit-déjeuner buffet pas donné mais copieux. Belle piscine intérieure très agréable hors saison quand on ne peut pas aller à l'extérieur. Seuls bémols, la fermeture de l'espace jeu pour les tous petits et surtout, la température de la chambre non réglable (pas de climatisation en hiver, notre chambre donnait plein sud, on a eu chaud la nuit !).
Séjour de 7 nuits en février 2020
Réponse de Maxime Escudero - Duty Manager le 19 mars 2020
Dear Anonymous, The entire team members and I would like to thank you for this last experience within our property and for taking the time to leave us and the other travelers some sincere feedback. Since our team members role is to make you have a memorable stay, this details about your experience are truly appreciated and important to improve. I am totally delighted to see your stay has been enjoyable and that your experience has been up to your expectation, especially due to our team member kindness and helpfulness Thank you very much once again for staying with us during your last trip to Malta and for taking the time to give us back your general appreciation of it. You can already be ensured that we are looking forward to welcome you back soon. Until we do have this opportunity, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

JAAFAR

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel
Hôtel très bien situé et conforme à nos attentes (services, accueil). Tout était parfait.
Séjour de 3 nuits en février 2020
Réponse de AmitB. le 8 mars 2020
Dear Jaafar, Thank you for choosing Hilton while visiting the Maltese Islands and for sharing some important details. We are glad to see that we managed to reach your expectations. At Hilton Malta we always strive to deliver outstanding service standards and to exceed the guest expectations. Looking forward to the next occasion to welcome you back and thanking for the utmost loyalty to the brand, Sincerely, Amit B. Duty Manager Hilton Malta

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2020
Réponse de Amit B. le 3 mars 2020
Dear Guest, We wish to thank you for your review regarding your recent experience at Hilton Malta. We are glad to know that your experience has been enjoyable and that you have have shared a fully satisfying review. This gives us and high motivation to keep doing the great job and to keep improving our facilities and service. We look forward to welcoming you soon again. Sincerely, Amit B. Duty Manager Hilton Malta

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2020
Réponse de Maxime Escudero - Duty Manager le 31 janv. 2020
Dear Anonymous, Thank you first for choosing our property for your recent visit on the Maltese Islands and for taking a moment to share with the entire Management and all the travelers some sincere feedback. These feedback are always appreciated as they permit us to improve the quality of the services provided by our team members. We are delighted to see we managed to reach your expectations and that you were absolutely satisfied with this stay. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et confort de la chambre
Correct sans plus
Hôtel correct pour un 5 étoiles. Beau cadre. Bien situé. Nous sommes restés 6 jours. Ce n est pas le meilleur ni le moins bon que j ai fait. Son prix est un peu surfait.
Séjour de 6 nuits en décembre 2019
Réponse de Maxime Escudero - Duty Manager le 11 janv. 2020
Dear Anonyous, Thank you so much for choosing Hilton while visiting the Maltese Islands and for taking some of your free time to share some important details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. I am sorry that all your expectations were not meet and that our team failed short in delivering you the experience you were looking for. Once again, we do apologize for this last experience not being up to your expectation, hoping you will consider staying with us in the future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Jeremy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2019
Réponse de Maxime Escudero - Duty Manager le 11 janv. 2020
Dear Jeremy, Thank you so much for choosing Hilton while visiting the Malta and for taking a minute to share some details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. Everyone here is totally delighted to see you enjoyed this last stay and that your experience reached your expectations. Let me thank you one more time for choosing to stay within our property and for your sincere feedback. You can already be ensured that all the team members and I are already looking forward to welcome you back at Hilton Malta. Until then, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Jeremy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2019
Réponse de Maxime le 9 déc. 2019
Dear Jeremy, Thank you so much for choosing Hilton while visiting the Maltese Islands and for taking some of your free time to share some important details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. That is why it is a real joy for us to see you enjoyed your overall stay within our property and that you are recommending us so highly. One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Tristan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de Maxime Escudero - Duty Manager le 9 déc. 2019
Dear Tristan, On the behalf of the entire team member of Hilton Malta, I would like to thank you for your last stay within our property and for taking a minute to leave us and the other travellers some precious and sincere feedback. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. It is always a pleasure for all the team members and I to see that our commitment managed to make you have a very good experience and that you are recommending us so strongly One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous avons passé un excellent séjour à l’Hilton Malta. Personnel aux petits soins, Petit déjeuner varié et de de qualité, Nous recommandons.
Séjour de 7 nuits en octobre 2019
Réponse de Maxime Escudero - Duty Manager le 9 déc. 2019
Dear Anonymous, Thank you very much for your last stay within our property and for taking a minute to leave us and the other travellers some precious and sincere feedback. As a Hilton property, our guest experience is the purpose of our jobs and that is why these details shared with us are so appreciated and important. That is why it is a real joy for us to hear you enjoyed your overall experience within our property and that you are recommending us so strongly. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Voyageur vérifié

Séjour de 7 nuits en octobre 2019
Réponse de Maxime Escudero - Duty Manager le 9 déc. 2019
Dear Anonymous, The entire management and I would like to thank you for staying at Hilton Malta during your last visit on the island and for taking a moment to share some details about it. Since you are the purpose of our job, these details shared are truly appreciated and important to us to improve. The entire team is truly pleased that their hard work has been appreciated and that your stay has been a successful experience. Let me thank you one more time for choosing to stay within our property and for your sincere feedback. You can already be ensured that all the team members and I are already looking forward to welcome you back at Hilton Malta. Until then, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta ***

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en août 2019
Réponse de Maxime Escudero - Duty Manager le 5 sept. 2019
Dear Anonymous, The entire team member and I would like to thank you your last stay within our property and for taking a minute to leave the us and the other travelers some precious and sincere feedback. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. It is always a pleasure for all the team members and I to see that our commitment managed to make you have a very good experience and that you are recommending us so strongly One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tres grand etablissment avec un bon service, chambre de luxe très bien ceci dit plus de serviettes disponibles pour la pisicne samedi après midi, il fallait attendre 30 minutes pour en avoir d'autre part j'avais pris une chambre vue sur mer et nous n'avons pas dormi pendant 2 nuits car des jeunes faisaient la fete sur la plage donc largement trop bruyant la nuit
Séjour de 2 nuits en août 2019
Réponse de Maxime Escudero - Duty Manager le 5 sept. 2019
Dear Anonymous, Thank you very much for choosing to stay at Hilton while visiting the Maltese Island and for taking the time to share with us and the other travelers some precious feedback. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is always so nice for all the team members and I to hear that our work permitted you to have a memorable experience and that you are recommending us. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2019
Réponse de Maxime Escudero - Duty Manager le 5 sept. 2019
Dear Anonymous, The entire team member and I would like to thank you your last stay within our property and for taking a minute to leave the us and the other travelers some precious and sincere feedback. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. It is always a pleasure for all the team members and I to see that our commitment managed to make you have a very good experience and that you are recommending us so strongly One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en août 2019
Réponse de Maxime Escudero - Duty Manager le 5 sept. 2019
Dear Philippe, The entire team member and I would like to thank you your last stay within our property and for taking a minute to leave the us and the other travelers some precious and sincere feedback. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. It is always a pleasure for all the team members and I to see that our commitment managed to make you have a very good experience and that you are recommending us so strongly One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emplacement top, personnel top, idéal pour les enfants, paisible pour les parents...
Séjour de 7 nuits en août 2019
Réponse de Maxime Escudero - Duty Manager le 5 sept. 2019
Dear Anonymous, Thank you very much for choosing to stay at Hilton while visiting the Maltese Island and for taking the time to share with us and the other travelers some precious feedback. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is always so nice for all the team members and I to hear that our work permitted you to have a memorable experience and that you are recommending us. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trop bruyant surtout les portes qui claquent et être appelé le matin pour sortir c'esr inacceptable
Séjour de 2 nuits en juillet 2019
Réponse de Maxime Escudero - Duty Manager le 3 août 2019
Dear Anonymous, The entire management and I would like to thank you for visiting Hilton Malta and for taking on your free time to give us and the other travelers some details about this visit. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. I am truly sorry to hear that your experience was impacted by the noise. Related to the call in the rooms, we always call the person on departures to see if they needs any assistance with luggage or taxi to facilitate their last moments within our property. I sincerely apology as I am sure our team members did not mean to offence you. One last time, I would like to apologize for this recent stay which did not reach your expectations. The entire team member and I are hoping to have another opportunity to welcome Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****