We got there before the checking time. They front desk let us put our bags behind the desk so that we didn't have to keep carrying them. Also they let us stay by the pool whole we waited for our room to be ready. Speaking of rhe room it was very very well cleaned for us and they had so many towels for us to use, they also provided pool towels for us. Over all the stay there was great and the front desk manager was a gem. I can't remember her name but she was so amazing and very helpful!!! Thank you for all your help. Can't wait to go back and stay there!!!