We have stayed in this area for vacation every year for most of my life. We were drawn to the beautiful view and beaches. That is the only part I would recommend.
Shortly after checking in, we realized the door to the unit would not lock. While my husband waited for management to come to assist us, I took a shower and promptly slipped and fell in the shower, thankfully falling on my butt rather than hitting my head on the glass and tile in the shower. Whoever cleaned it left a very slippery surface. Both my husband and I are marathon runners and very active, and thankful it was me and not my parents who regularly travel with us. When I mentioned to the management there literally was no reaction, not even an "oh my gosh are you ok?" literally nothing......
The door continued to be an issue but we opted to not have it fixed while we were there as it was interfering with our brief time on the beach. I am not sure why they didn't make sure it was working prior to our or other person's staying in the unit.
There were molding missing in several rooms, tile that was cracked, and 2 very old and dirty and worn chairs that were beyond disgusting to look at let alone think to sit on in the bedrooms.
The pocket door to the "master bathroom" was not functional, it would not come out of the wall.
We had to buy beach towels while we were there, which is the first time ever in my life that I've stayed at a rental that didn't provide beach towels, and 2 of the 5 beach chairs were broken.
The last full day we were there...we received a call while we were on the beach indicting a new refrigerator was being delivered. Not only were we not told this was happening, but we were told the person was there already, and either we needed to go up and let him in to do the installation or management would need to do which I clearly got the impression this was not preferred. We quickly packed up our stuff, left our young adult boys on the beach, and headed up. 10 minutes tops. When we got to our unit, the door was opened and the maintenance person was working on the unit already. We did not give him or anyone permission to enter our unit without our permission, and when we addressed this with management, there didn't appear to be any issue from their end. We had money, laptops, etc all laying out and vulnerable to whoever was in the unit without us.
Nothing has happened to compensate us. Extremely disappointed. Never again.
