Hôtel près de Station de ski Charmant Hiuchi Snow Resort, Itoigawa, Itoigawa

« Tout était parfait. »

« It was a pleasure to stay here. The staff is kind and helpful. The rooms are clean and comfortable. The Seki ski area is next door and it’s a wonderful, small, family run place. »

« Family of 5, booked 2 rooms with ensuites. Everything was great from the amenities to the food and helpful staff. The Ryokan is around a 300-500m walk from the ski lifts however they offer a shuttle service every morning. You can also reserve the shuttle at other times to head out to restaurants etc. »

« Picture doesn't do justice. I mean it's not bad but it's old! We still had a good night. »

« Great accommodation and service »

« Clean, new and very near ski slopes! »

« 清潔かつ必要十分な設備でした。 »

« Très bon hôtel, bon service »

« Staff was helpfull and friendly. Unfortunately the rooms on our level were on "party mode". The staff at the hotel were convenient to help us with the situation, when I called the front desk. I believe were just unlucky with the other tenants. Hotel is a bit old school. Breakfast was nice, well organized and cuisine staff were very efficient! Over all, good place to lodge for the ski :) »

« I have never had a bad stay at this hotel. I’ve visited this hotel 3 times since July of 2025. This last stay I had mistakenly hit the button for Single Smoking Room. When I discovered my mistake, the front desk staff quickly sorted me, and didn’t charge extra for a double room Non Smoking! The restaurants here are also delicious! »

« お正月にも関わらず、とっても美味しい夕食を用意していただきました！新鮮なお野菜、お魚など沢山の品数で大満足でした！女将とのお話も楽しかったです！ありがとうございました❣️ »

« 接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。 »

« It’s just beautiful. They have a shuttle to the ski areas that aren’t walkable. Free shuttle from and to the train station. They were very friendly and helped me set up my luggage transportation to the next ski location. »

« Very comfortable accommodation. Staff were super friendly and helpful. »

« Nice location close to lift system. Good crowd of young seasonal staff running the house. The property has some good features, such as small onsen, ski and drying room. Bedroom was a little noisy due to an adjacent boiler switching on and off during the night. »