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Reviews of Hotel Blue Top Inn

2.5 out of 5
Hotel Blue Top Inn
3425 Church Street, Stevens Point, WI

Reviews

6.2
Rating 10 - Excellent. 11 out of 85 reviews" "
Rating 8 - Good. 26 out of 85 reviews" "
Rating 6 - Okay. 21 out of 85 reviews" "
Rating 4 - Poor. 14 out of 85 reviews" "
Rating 2 - Terrible. 13 out of 85 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great hotel if you’re looking for a super cheap rate. Otherwise the whole place smells like someone chain smoked cigarettes for 20 years. Not the nicest or cleanest property, and seemed a little sketchy. But again, it was a super cheap rate so I didn’t expect much.
Stayed 1 night in Feb 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 7 Feb 2024
Thank you for your feedback. We appreciate your business and visit us again.Sincerely,

10/10 Excellent

KEVIN

Liked: Staff & service, property conditions & facilities
Owner and staff were very nice
Stayed 1 night in Nov 2023

6/10 Okay

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Ann, Rubicon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a nice restaurant and bar across the parking lot. Staff in property was very nice.
Stayed 1 night in Oct 2023

8/10 Good

Timothy

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was recently painted and new updated flooring added. The beds were comfortable.
Stayed 1 night in Aug 2023
Response from Management on 6 Sept 2023
Hello Timothy,Thank you for your feedback. We appreciate your staying with us at HBTI .. look forward for your repeat business again.

4/10 Poor

Edwin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Recommended
One of the beds had multiple broken springs & creaked loud enough to wake the other person up; my back still hurts three days later The mattress covers were filthy. And torn. Dust bunnies were numerous. However, the people at the front desk were very pleasant.
Stayed 1 night in Jul 2023
Response from Management on 26 Jul 2023
Hello Edwin,Thank you for your feedback. I am sorry to hear about your concern; we are under renovation and will take care of this issue asap.

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Drove into parking lot and was too nervous to get out of my vehicle. Individuals that were sitting in front of rooms appeared to be homeless. Their clothing was dirty and hygiene looked to be non-existent. Other vehicles in parking lot looked like they hadn't been moved in many days. I donated my $74 in hopes that the owners will put it to go use. I found another place to stay.
Response from Management on 26 Jul 2023
Hello Brian, Thank you for your response. Hotel Blue Top Inn is an affordable budget-oriented hotel since 1956 for moderate median-income working blue-collar guests who pay their rent, we take pride in servicing all kinds of guests who have stayed with us at our hotel since 1956 with zero homicide incidents. I would highly recommend that you to stay at 5-star hotels we have in the city with 5-star rates that would match your affordability. Good luck.

8/10 Good

Shawn

Liked: Cleanliness, staff & service
It filled the bill for us. Nothing special and a little dated, bur very nice staff.
Stayed 1 night in Jul 2023
Response from Management on 26 Jul 2023
Thank you for your feedback. I appreciate your time and business.

2/10 Terrible

Christopher

Travelled with group
Disliked: Staff & service, property conditions & facilities
The motel and everything surrounding the motel is super sketchy, dirty and potentially unsafe. We found the motel halls and room to be dirty, smelly and we left immediately
Stayed 1 night in Jun 2023
Response from Management on 26 Jul 2023
Hello Christopher,Thank you for your response. Hotel Blue Top Inn has been in business since 1956 with zero homicide incidents so far, The hotel services all guests who are looking for a simple, affordable, but comfortable stay. We do have other five-star hotels in the city and with your affordability to stay there.. thank you for your stay.

2/10 Terrible

Brian, Winneconne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First off place did not honor Expedia rewards and charged me full price for staying here, $90 instead of the $4 based on the rewards I was expecting. Room was dirty, smelled like cigarette smoke, furnishings were stained and gross and the beds were old linens. Had to flush the toilets when we got in the room. Last straw was riding a bedbug on my clothing that was on the bed when I was changing to go to sleep. Worst hotel ever, and thanks Expedia for the false discount with your so called ‘points’.
Stayed 1 night in Jun 2023
Response from Management on 26 Jul 2023
Hello Brian,Thank you for your response. I am sorry to hear your concerns about the room stay., If the room had issues, you should have reported it to the staff on duty for them to take care of it, The hotel has third-party professional licensed services on the hygiene treatments on regular schedules. Regarding price, Pl send the discounted price details, and the management will refund the price difference to your account. Thank you for your stay with us.

6/10 Okay

Bernard

Stayed 1 night in Jun 2023
Response from management on 30 Jun 2023
Thank you for your feedback..

10/10 Excellent

William

Stayed 1 night in Jun 2023

2/10 Terrible

Shelly

Disliked: Cleanliness, staff & service, room comfort
Disgusting
Worst place ever spent money on
Stayed 1 night in Feb 2023
Response from Management on 3 Mar 2023
Ms Shelly, Thank you for your feedback. The hotel property is under continuous renovation and remodeling and I apologize for any inconvenience caused.

6/10 Okay

Carol

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for.
No frills but could use updates. Lacking enough towels. Floors could be a lot cleaner. Run down looking.
Stayed 1 night in Feb 2023
Response from Management on 3 Mar 2023
Ms Carol,Thank you for your response. I'll refer your issues to the related department and do the needful in your next visit. Customer's happiness is our prime goal that we are striving to achieve.

2/10 Terrible

Schneur

Disliked: Staff & service
They didn't post clearly that i can't check in past 9pm, and only when I got there i found out from the sign on the door, i will never stay at this establishment again and i will tell everyone I know not to stay here.
Stayed 1 night in Dec 2022
Response from Management on 8 Feb 2023
Hello Sir,Thank you for your feedback. I apologize for any inconvenience caused.Blue Top Hotel Inn is limited service affordable budget-oriented hotel. The services are offered from 9 am to 9 pm during weekdays, and 9 am to 10.00 pm during weekends (Fri, Sat), and In Summer, the weekends stay open until 10.30 pm.

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Mihir J Sangani GM on 30 Sept 2022
Ms Melissa,Thank you for the time to send your feedback. We appreciate your staying with us at Hotel Blue Top Inn.

6/10 Okay

Katharine

Disliked: Cleanliness
Stayed 1 night in Aug 2022
Response from Management on 9 Sept 2022
Thank you for your feedback. The management is trying it s best to meet guests comforts and amenities to the best of their ability. Thank you for staying with us at Hotel Blue Top Inn.

6/10 Okay

Bryan

Stayed 1 night in Aug 2022

10/10 Excellent

KYLE

Stayed 1 night in Jun 2022

2/10 Terrible

Nathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are nice, but the rooms are disgusting and the property itself is falling apart. Broken tiles, poor/missing grout lines, 1970s era draw curtains and radiator heaters. Stained carpets. Disgusting messes under the bed. Paper thin walls. Doors that could be opened with a good shove. The place is cheap, and the staff were nice, but it's a roach motel.
Stayed 1 night in Feb 2022
Response from GM on 5 Mar 2022
Hello, Thank you for the time to send us your feedback. I am sorry, you felt discomfort. We at Blue Top Inn are striving our best to improvise the rooms to the best we can with affordable rental price tag. We'll try our best to make your stay more pleasant next time. GM

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean the bed was comfortable but there was a most annoying noise coming from the walls it sounded like a toilet that is leaking the water kept turning on and off every 5 to 10 seconds this went on all night long made it extremely difficult to sleep other than that the room was nice
Stayed 1 night in Nov 2021
Response from Guest Relations on 9 Nov 2021
Dear David, We appreciate you taking the time to inform us of your recent visit. While we're happy you found our accommodations clean and comfortable, it's unfortunate to know that you had some noise issues during your stay. Please know that our front desk staff is available to help remedy any of these problems as best they can, should they be notified of them during your visit. Despite this, we hope you'll visit us again in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Management Knights Inn on 28 Jul 2021
Thank you for your feedback. We appreciate your business.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The only positive was clean linens
Stayed 2 nights in Jul 2021
Response from Management on 15 Jul 2021
Thank you for your time and feedback. Your feedback will help us in improving our hospitality services further. Sincerely, Management

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
room was DARK, one small window, curtains needed replacement hooks, shabby condition overall, 1/4 roll toilet paper and worn out hand towels, no shower size towels, no soaps. refrigerator was dirty inside, and parking area was unkept, bottle caps and glass, risk to tires. Staff unavailable
Stayed 1 night in Jul 2021
Response from Management on 15 Jul 2021
Thank you for your time and feedback. This will help us to improve our hospitality services further. Sincerely, Management

4/10 Poor

Jade

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff was great! But disgusting rooms that are in dire need of an update!!!
Stayed 1 night in Jun 2021
Response from Guest Relations on 23 Jun 2021
Dear Jade, Thank you for taking the time to share your feedback. While we're thrilled that our staff was friendly, we apologize for the state of the room which you described. Cleanliness is of the utmost importance to us, and we will be sure to promptly address your concerns with our housekeeping team. We appreciate you choosing us for your lodging needs, and we wish you safe travels ahead.

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Management Knights Inn on 21 Oct 2020
Thank You for your time to place your comments. Would you able to provide details for rating score you gave to our hotel? this will help us to improve our qualities in servicing you in future. Thank You. Sincerely, Mihir J Sangani GM.

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from JF on 18 Oct 2020
Thank you for your response! we appreciate your business please visit us again soon. Sincerely, Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept up. Friendly staff. Very very clean
Stayed 1 night in Nov 2019
Response from Management on 13 Nov 2019
Hello, Thank you for your response and we appreciate your business and look forward for your future visit again. Sincerely, Mihir J Sangani GM

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in Jul 2019
Response from Management on 5 Aug 2019
Thank you for your feedback and we appreciate your business. Do visit us again. Sincerely, Management Knights Inn (under new mgmt) Stevens Point WI 54481

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room smelled like urine and only coffee was offered for breakfast.
Stayed 1 night in Jul 2019
Response from Guest Relations on 5 Aug 2019
Thank you for sharing your comments regarding your recent stay with us. Our team works diligently to provide every guest with the accommodations and services they deserve. It saddens us to hear that we fell short. Kindly accept our apologies for the inconvenience. We will discuss your comments with our team to ensure guests continue getting the quality accommodations that we are known for. We know we can do better and will work on being the home away from home that you can depend on.

8/10 Good

Diane

Liked: Cleanliness, staff & service
After a massive storm with power outages I was glad to have a hot shower and clean bed before work on Monday. This was the only room available in town and I was glad to get it. The woman at the front desk was very friendly and helpful, suggesting that I reserve the room as long as necessary and cancel when our power came back on. It was in need of an update but was very clean. There was ac and a mini fridge. That night it felt like a palace!
Stayed 1 night in Jul 2019
Response from Management on 5 Aug 2019
Ms Diana, Thank you for your feedback. We appreciate your business and visit us again. Sincerely, Management Knights Inn Stevens Point

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
It got us out of the rain, kind of a sketchy area but not far from the College. The room definitely smelled like a former smoking room and the furniture was rough. Clean beds, not so good pillows :(
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2019
Response from Management on 14 Jul 2019
Hello Sir / Madam Greetings !! Thank you for your feedback. We appreciate your time and business. Under New Management, we are trying to give our best services with value.. Visit us again. Sincerely, Management Knights Inn Stevens Point WI-54481

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it a lot. the price is the very best. then staff. then building.
Stayed 1 night in Jun 2019
Response from Management on 27 Jun 2019
Greetings !! Thank you for your feedback. We appreciate your business and visit us again. Sincerely, Management Knights Inn Stevens Point WI-54481 7153443434

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated but clean and comfortable.
Stayed 1 night in Jun 2019
Response from Knights Inn Management & Staff on 25 Jun 2019
We enjoyed having you as our guest.

4/10 Poor

Lynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Management on 25 Jun 2019
Thank you for your feedback. We are looking into improving our services further to get a better satisfaction rating from you next time. Sincerely, Management

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Put in a second floor room with no elevator which was not finished refurbishing. It did have new carpeting but no moldings, TV did not work, no soap, Kleenex or amenities of any kind. Property was sold out from local events (good for them), but their greed to stuff us in an unfinished room (bad for us).
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in May 2019
Response from Management on 20 May 2019
Thank You for your feedback and we appreciate your business and look forward for your next stay with us at Knights Inn. Sincerely, Management Knights Inn Stevens Point WI- 54481

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Knights Inn Management & Staff on 24 Jan 2019
Thank you for staying with us. We appreciate your review!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and updated rooms, good television selection and right next to a good bar and restaurant.
Stayed 2 nights in Dec 2018
Response from Knights Inn Management & Staff on 27 Dec 2018
Thank you for staying with us. We appreciate the feedback!!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2018
Response from Knights Inn Management & Staff on 11 Sept 2018
Thank you for staying with us. We appreciate your feed back!

8/10 Good

Bill, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older property..but clean and neat...beds were comfortable.... everything was fine no surprises
Stayed 1 night in Sep 2018
Response from Knights Inn Management & Staff on 11 Sept 2018
Thank you for staying with us. We appreciate your feed back !

6/10 Okay

Mitchell

Stayed 1 night in Aug 2018
Response from Knights Inn Management & Staff on 7 Aug 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018
Response from Knights Inn Management & Staff on 17 Jul 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Locks/Safety
Didn't feel safe with the lack of locks for the door and the building. It only had the lock on the doorknob. No lock for building. Rested there in afternoon. Chose not to stay overnight. Room was clean. Staff was nice. To use tv, light switch must be on.
Stayed 1 night in Jun 2018
Response from Knights Inn Management & Staff on 13 Jul 2018
We're sorry you were unhappy - We'll work hard to fix the issues you experienced. Thank you for letting us know.

6/10 Okay

Dinah

Stayed 2 nights in Jun 2018
Response from Knights Inn Management & Staff on 17 Jul 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Knights Inn Management & Staff on 17 Jul 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Pamela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The manager did her best to help us out. They Knight inn had been taken over and all the previous reservations were not in her computer system. How could the new corporation do that to her. We were very lucky she found us a room. She was very frustrated and I cannot blame her at all.
Stayed 1 night in Jun 2018
Response from Knights Inn Management & Staff on 13 Jul 2018
Thank you for your understanding and for staying with us. We appreciate your feed back!!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointing...
The pace was dirty, run down, and in a very noisy part of town with drunks wandering around until weee hours of the morning.
Stayed 1 night in Apr 2018
Response from Knights Inn Management & Staff on 13 Jul 2018
We're sorry you were unhappy- We'll work hard to fix the issues you experienced. Thank you for letting us know.