Hotels nahe Subterra Castle (Topeka)

„The front desk clerk spends a ton of time apologizing. She was very helpful with things she should not have to deal with. The sheet had what looked like blood that didn't come out in the wash. It should have been incredibly easy for the housekeeper to see as it was right at the top of the bed next to where the pillows were. There was no soap by the sink. The pancake mix was gone, when we asked for more the guy took the container out and slowly drained one serving into the cup and didn't bring ...

„Ziemlich heruntergekommenes Hotel, in dem nur der Eingangsbereich renoviert ist. Im Zmmer befindet sich ein Loch in einer Wand. “

„Okay, das Hotel hatte einen erheblichen Wasserschaden im EG und ein Aufzug war defekt… kann keiner was zu. Also abgehakt! Das Zimmer war sehr schön, aber leider ziemlich dreckig! Popcorn zwischen Bett und Sofa, Schnutz im Bad, Chipskrümel im Schubfach, Müll unterm Waschbecken! Das geht gar nicht. Frühstück unterirdisch! Nur eingepackte Bagles, wenig Auswahl, billigstes Plastikbesteck, Kaffee wurde nicht aufgefüllt… alles in allem: für ein Hyatt Place mehr als enttäuschend!! “

„The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would ...

„There were only two luggage carts and neither was available when we were leaving. I don’t know why so many hotels have this problem. Are carts that expensive? I travel a great deal and it’s the first thing that I look for because I have two heavy suitcases and a cart makes a big difference“

„Super Frühstück!“

„It was all great! Hot tub was perfect too!“

„Super Hotel, hat uns sehr gefallen. Nur die PCs im Business Center waren kaputt.“

„My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the ...

„TV remote didn't work “

„I've seen worse but it is pretty bad for the price! I regret paying for it for sure!“

„One thing we didn’t like was that there are no “Do Not Disturb” signs to place on the door for housekeeping. We had to notify the housekeeper directly. Luckily we found her in the hallway to let her know. And hotel is located on a major street which has a lot of traffic noice and sirens until very late at night. “

„Pool not open. Ice machine not working. No hot water until after 930pm. No warm on the air conditioning. No breakfast. Only beds in room (no chair). “

„Our room was great! However, the hot tub water was green with brown ring around tub! The room was clean and nice! But they definitely need to fix this place up! Front doors of hotel left open day and night! Needs a paint job badly and fixing up! The complimentary breakfast was not very good! Limited choices! We booked for hot tub, if we would have known it was in this shape would have went elsewhere, but we couldn’t get a refund for room! This is not up to a Marriott standard hotel!“

„Clean, safe, helpful staff. And a clean indoor pool. “

„Sehr netter und freundlicher Empfang. Die zimmer sind großzügig ausgestattet, die Betten bequem. “

„Great stay just would really like my 75$ hold money back by now it’s been 5 days dang it “

„Get what you pay for. Stayed here last minute for a wrestling tournament. Room has cockroachs, holes in walls, ac/heat didn't work, dirty, whole hotel smelled like marijuana. Don't waste your time “

„Pool is not able to be used. Breakfast was very limited and bedding was not good. Seen a cockroach also“