Tente, salle de bains privée (Paperbark Glamping) | Terrasse/Patio

Avis sur Habitat Noosa

2 out of 5
Habitat Noosa
204 Lake Flat Road, Boreen Point, QLD

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 36 avis sur 63." "
Note des voyageurs de 8 (Bien), d’après 21 avis sur 63." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 63." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 63." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 63." "

8,8/10

Propreté

8,2/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Yann

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Camping au bord du lac
2 nuits en tente wilderness sympas mais très fraîches le matin. Le lieu est fantastique avec des kangourous sauvages dans le camping. Le restaurant est aussi très bon.
Séjour de 2 nuits en mai 2023
Réponse de Kelly le 6 juil. 2023
Thank you for the review. It is great to live side by side with our Eastern Grey Kangaroo population which inhabit the Eco Camp. Mornings have been a little colder than expected this year but we always have ample blankets on hand, should they be needed. We hope to see you the next time you are in Australia.

10/10 Excellent

Colleen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coming from the USA, we had never seen a kangaroo outside of a zoo. This place was AMAZING!! It surpassed every expectation we had, the bed was comfortable, everyone was very nice, and watching the kangaroos in the evening and mornings is something we will never forget!!
Séjour de 2 nuits en janvier 2024

8/10 Bien

Voyageur vérifié

Voyage en famille
Glamping but not in style
Check in times are not 2pm like hotels.com advises, its 3pm if you are staying in the glamping tents, and 2pm all other camping styles. Duct tape used to secure the screen door, and not clean properly with pizza box and water bottle left under the main bed from whomever used the room last.
Séjour de 3 nuits en janvier 2024
Réponse de KellyC le 12 janv. 2024
Thank you for your review. We apologise the check in time was listed as 2pm and have updated accordingly on the booking platform. We deeply regret that you found an empty pizza box and a water bottle under the bed and duct tape on the door to your room. Please rest assured that such oversights are not reflective of our usual standards, and we are taking immediate steps to address this issue with our housekeeping team. We understand the importance of cleanliness and maitenance and we are committed to ensuring that similar incidents do not happen in the future. We would like to express our gratitude for bringing this to our attention and hope to see you again, in the near future.

10/10 Excellent

Gino, Venlo

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Geweldig locatie met mooie glamping faciliteiten. De vele en verschillende dieren maken het plaatje compleet
Séjour de 3 nuits en décembre 2023
Réponse de KellyC le 9 janv. 2024
Thank you for your5 star review. It's great you enjoyed the Glamping Tents and the abundant wildlife. We hope to see you again, soon.

2/10 Horrible

Oliver

Voyage en famille
Les points faibles : Personnel et service
Inflexible and bad customer service
Very inflexible. We had a booking and our daughter got sick and was in hospital for a week. We tried twice to request a postponement of one week via the Hotels.com customer service. After several days of no response, we called the accommodation directly. We asked if we could postpone the booking by 1 week as they showed availability during that time at the same price but hey refused and charged us 100% for no show saying that the booking could not be cancelled. Very bad customer service.
Séjour de 3 nuits en janvier 2024
Réponse de KellyC le 9 janv. 2024
Hi Oliver. I have also responded via your Google review. Unfortunately we received no communication that you would not be arriving. We have checked all online messaging tools but there was nothing received. Unfortunately this resulted in as a no show as the room was being held for your stay. We were contacted the day after you were due to arrive. As the room was held and we were not informed previously, this results in a full cancellation fee, as per our policy.

4/10 Médiocre

Saria

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de KellyC le 29 déc. 2023
Hi Saria. We would be very keen to learn more about your stay, to assist in our continued efforts on improving our services. Would you mind providing more information to the Expedia team so they can pass on the details resulting in a 2 star review.

10/10 Excellent

Pedro David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Glen

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Stayed for a couple of nights in Paperbark Glamping Tents, family of 4. Kids loves the kangaroos! Awesome grounds, extremely well kept! Restaurant on site is a massive plus - food is ok (expect Pub Meal), and good bar on site with Gelato Bar for the kids. Area is good - way out of the rat race. Great place to base yourself and explore Noosa Northshore by 4WD. The lake is good for toddlers (ankle deep forever…..) not ideal for a swim due to shallow depths (think canoe / paddle boards) Would I stay again? Yes. The Glamping tents are fantastic!
Séjour de 2 nuits en décembre 2023
Réponse de KellyC le 11 déc. 2023
Thank you for the review Glen. We look forward to welcoming you back in the near future.

10/10 Excellent

Rachel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the nature-aspect of the camping! We missed plates & cutlery.
Séjour de 3 nuits en novembre 2023
Réponse de KellyC le 30 nov. 2023
Thank you for your feedback Rachel.

10/10 Excellent

Louise

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed two nights with our toddler in a wilderness tent. It was great value for money and our little one enjoyed watching the wildlife especially the Kangaroos. Options to suit every budget from camping sites to glamping tents.
Séjour de 2 nuits en novembre 2023
Réponse de KellyC le 29 nov. 2023
Thank you for your feedback Louise.

8/10 Bien

Nicola

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The showers were appaling. No pressure and this really needs fixing as customers expect better when glamping. The fish and chips looked amazing, but the fish was off. The restaurant did not agree to reimburse this and that was disappointing and again unexpected from such a restaurant.
Séjour de 2 nuits en octobre 2023
Réponse de KellyC le 29 nov. 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent visit to Cootharaba did not meet your expectations, and we appreciate the opportunity to address your concerns.We are genuinely sorry to hear that the freshness of our fish & chips did not meet your expectations. Traditionally this is one of our most popular dishes and we recieve rave reviews. Our commitment to quality is something we take very seriously. Upon discussing with the staff they advised they would have openly provided a new meal but this was not requested at the time.

10/10 Excellent

Ryan

Séjour de 2 nuits en août 2023
Réponse de KellyC le 28 août 2023
Thank you for your review Ryan. We hope to see you again, soon.

10/10 Excellent

Julie

Séjour de 2 nuits en août 2023
Réponse de KellyC le 18 août 2023
Thank you for the review Julie. We hope to see you again, soon.

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de KellyC le 16 août 2023
Thank you for the review Michelle. We hope to see you again, soon.

10/10 Excellent

Melinda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place to spend time at!
Séjour de 2 nuits en août 2023
Réponse de KellyC le 16 août 2023
Thank you for the review Melinda. We hope to welcome you back, very soon.

10/10 Excellent

Tessa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family of 4 had a fantastic time staying in one of the Wilderness Safari Tents. The room was comfortable and clean. Sitting on the balcony watching the sunrise and seeing the animals close by was spectacular. The property staff were all lovely. Checking in and out was easy. Amenities clean, plenty of walking tracks, tables, lake side beach front to view the sunrise, activities and camp kitchens. We stayed Tues-Sat off peak and it was exceptionally quiet up until Friday night when the weekend campers arrived which is perfectly okay. If youre chasing quiet, weekdays are best, if you crave a community feel with music then weekends are best. The restaurant was lovely with plenty of warmth from the internal fireplace or outside heaters. And we also enjoyed sitting around our own individual fire pit near our tent. Thank you for a great family trip.
Séjour de 4 nuits en juillet 2023
Réponse de Habitat Noosa le 9 août 2023
Thank you so much for your kind words and we are happy you enjoyed your stay. We strive for that mix of serenity and liveliness that comes with the location. I hope we get to see you again in the future.

10/10 Excellent

May

Séjour de 2 nuits en juillet 2023
Réponse de Kelly C le 17 juil. 2023
Thank you for the review. We hope to see you again, soon.

10/10 Excellent

Kylie

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a wonderful time at Habitat Noosa. The Paperbark Wilderness Tent was beautiful, clean and very comfortable. The food at the Bar and Bistro was delicious and the staff were very accommodating. We highly recommend Habitat Noosa!
Séjour de 3 nuits en juillet 2023
Réponse de Kelly le 6 juil. 2023
Thank you for the 5 star review Kylie. Glamping surrounded by wildlife is a unique experience and its great you experienced the bistro and micro brewery. We look forrward to seeing you again, soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Kelly le 6 juil. 2023
Thank you for the review. We look forward to welcoming you back in the future.

8/10 Bien

Amanda

Séjour de 2 nuits en février 2023
Réponse de KellyC le 5 mars 2023
Thank you for taking the time to leave a review. We look forward to seeing you again, soon.

10/10 Excellent

Sathya Narayanan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent campaign location near river- Glamping units are awesome and staffs and restaurants excellent- will come back and recommend to anyone
Séjour de 2 nuits en janvier 2023
Réponse de BDM le 23 janv. 2023
Thank you for sharing your experience Sathya. We are delighted you loved the Glamping tents, bistro and the facilities. We hope to see you again, very soon.

10/10 Excellent

Chao Yang

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent glamping experience with modern facilities. In house wild kangaroos! Very comfortable.
Séjour de 2 nuits en octobre 2022
Réponse de Kelly le 6 juil. 2023
Thank you for the 5 star review Chao. You are guaranteed to see Kangaroos during your stay as we have over 200 that live onsite within the National Park and they are amazing to watch. It's great you enjoyed the Glamping experience and we hope to see you again, soon.

8/10 Bien

Mike

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
On site restaurant and brewery was great!😀
Séjour de 2 nuits en août 2022
Réponse de BDM le 28 août 2022
Thank you for your review and sharing your experience.

6/10 Satisfaisant

Cassandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
In both styles in glamping tents, there are no facilities to cook, not even a microwave. Room also had no way to eat meals of a night time, table and chairs outside but no lights too slow eating a meal. 1 microwave available on grounds in camp kitchen. Camp kitchen not equipped with tables and chairs. Disappointing facilities set up. Bistro food was quite good.
Séjour de 3 nuits en août 2022
Réponse de BDM le 22 août 2022
Thank you for the feedback. The Paperbark Glamping tents do not have cooking facilities which is outlined in the room descriptions. Being an Eco Camp we have 2 x camp kitchens on site for self catering and an onsite bistro for lunch and dinner. With regards to lighting we have minimal lighting to comply with the National Park regulations and the Wildlife that live there.

8/10 Bien

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasant stay
We had a 2 night stay. First go at glamping. Quite cold at night however we bought a heater with us so managed ok. We didn't realise we had to buy the firewood for the firepit. It may have been on the website but i didn't see it, anyhow that was disappointing as we weren't prepared to buy 20kg of firewood.Restaurant meals quite expensive ($43 steaks) but food good quality as well as quantity. Gravel road into resort very rough. Otherwise, a pleasant stay quiet and relaxing
Séjour de 2 nuits en juin 2022
Réponse de Kelly BDM le 16 juin 2022
Thank you for sharing you experience. We provide firepits for the Glamping tents but there is the option of bringing your own or purchasing wood onsite. This is on the camp T&C's however we will ensure it is communicated with our booking partners to also relay. The road is grated regularly however there was a short delay this year with the rainfall we experienced. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2022
Réponse de Kelly le 6 juil. 2023
Thank you for the 5 star review Alison. We hope to see you again soon.

10/10 Excellent

Jasmine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and good
Séjour de 3 nuits en avril 2022
Réponse de Kelly le 6 juil. 2023
Thank you for taking the time to leave a review Jasmine. We hope to see you again, soon.

8/10 Bien

Hayley

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2022
Réponse de Kelly le 6 juil. 2023
Thank you for the review Hayley.

10/10 Excellent

Rachel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de Kelly BDM le 3 févr. 2022
Thank you for visiting Habitat Noosa ecocamp and for the 10 star review. We look forward to seeing you again, on your next visit.

8/10 Bien

trevor

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2022
Réponse de Kelly BDM le 12 janv. 2022
Thanking you staying with us and we hope to welcome you again, in the near future.

8/10 Bien

Kylie

Séjour de 1 nuit en janvier 2022
Réponse de Kelly le 6 juil. 2023
Thank you for the review Kylie. We look forward to welcoming you back in the future.

8/10 Bien

Sam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2021
Réponse de Kelly le 6 juil. 2023
Thank you for taking to time to review our Eco Camp Sam.

8/10 Bien

Courtney

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2021
Réponse de Kelly le 6 juil. 2023
Thank you for the review Courtney. We hope to see you again, soon.

10/10 Excellent

Christine

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glamp tents are very clean, comfy beds.. pub food and service is great. Just wish they had breakfast service in the mornings. Live music was fantastic, on the evenings when there’s no live music, would be good if the music was louder on the speakers so we can hear outside whilst dining... All staff were very friendly. During day would be good if there were some arranged games , maybe volleyball nets ? Or climbing jungle gym area for small children? Fire pits are awesome. The stools around the circle pit at the pub should be removed- kids continue to climb on them, quite dangerous... maybe put some outside toys at the pub so parents can dine and kids play - camp grounds are right near the lake - great family holiday location.. shared laundry facilities etc- very handy
Séjour de 3 nuits en janvier 2022
Réponse de Kelly BDM le 6 janv. 2022
Thank you for your review Christine and suggestions for improvement we can implement in the future. We look forward to welcoming you again, soon.

6/10 Satisfaisant

Melanie, Mount Cotton

Voyage en famille, Voyage en groupe
Les points faibles : Propreté
.
Séjour de 6 nuits en décembre 2021
Réponse de Kelly BDM le 6 janv. 2022
Thank you for your review. We hope to see you in the near future.

4/10 Médiocre

Kurt

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It would have been nice if we weren’t located 10m from the amenities block which smelled luck sewer the whole time. Also the beds were not made and were dirty and when I asked for new sheets I was given attitude like I was an inconvenience and told no cleaners were available so I would have to make the best my self. We also needed to sweep the room as it was covered with sand and dirt. And all this for over $250 a night in a supposedly Glamping tent
Séjour de 2 nuits en décembre 2021
Réponse de Kelly BDM le 6 janv. 2022
Thank you for your feedback Kurt. Please be assured we have looked into your concerns and have taken the appropriate steps to improve our customer experience.

10/10 Excellent

cecilia

Séjour de 2 nuits en décembre 2021
Réponse de Kelly le 6 juil. 2023
Thank you for the 5 star review Celia.

8/10 Bien

RAYMOND

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need more trees in the clamping area
Séjour de 1 nuit en décembre 2021
Réponse de Kelly BDM le 28 déc. 2021
Thank you for your review Raymond. We look forward to seeing you again, in the future.

10/10 Excellent

Matthew Wai Lun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2021
Réponse de Kelly BDM le 19 sept. 2021
Thank you for your review Matthew. We look forward to welcoming you back in the future.

8/10 Bien

Chris

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2021
Réponse de Kelly BDM le 6 janv. 2022
Thank you for your review Chris. We hope to see you in the near future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Lovely weekend away
Such a lovely spot, great for kids and well maintained facilities.
Séjour de 2 nuits en juin 2021
Réponse de Kelly BDM le 16 juin 2021
Thank you for your review. We pride ourselves on offering the ultimate accessible wilderness experience and hope to see you again, in the near future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en mars 2021
Réponse de Kelly BDM le 22 mai 2021
Thank you for your review. We look forward to welcoming you again, soon.

4/10 Médiocre

Chris

Les points forts : Propreté et confort de la chambre
Don't go in school holidays
Glamping tents had no view just surrounded by other tents. End of school holidays so lots of kids that were very noisy as soon as the sun came up they were all out making the mornings unpleasant. Their parents probably got to sleep in because they were all running around other people's tents, very frustrating. Parking was allocated but that didn't stop people parking in your bay.
Séjour de 2 nuits en avril 2021
Réponse de Kelly BDM le 13 mai 2021
Thank you for your review. We have taken your comments on board for future implementations.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et équipements
Unfortunately our stay didn't get off to a great start. The lady that "welcomed" us at reception was blunt and rude, and tried to rush us off as there was a long check in line, due to the long weekend. The Wilderness tent was very basic, no double bed as pictured, it was a double with a single bunk on top. The roller blind was slso broken with no cord to pull it down for privacy. The Wilderness tents are located right next to the carpark, which meant all throughout the night you could hear cars coming and going. Lots of vistors come to the restaurant and bar that dont stay there. The staff then started arriving for work at 5.30am with their radios blaring, again parking right outside the tent. Dispite no music being allowed they had a live band playing at night, maybe because it was the public holiday,and other people also had music with the base pumping into the early hours, and this was not managed. It certainty was not the peaceful back to nature stsy I had pictured. The toilet block and camp kitchen were both of a good standard. The place itself is absolutely beautiful, lots of fun to be had bush walking or doing watersports. If your looking for a quite getaway in nature I'd avoid this place. If you looking for a party campsite then this is the place for you!
Séjour de 2 nuits en avril 2021
Réponse de Kelly BDM le 28 avr. 2021
Thank you for your review. All feedback is taken on board as we are always looking at ways to improve our services to all guests. We have 3 x Wilderness Tents with the extra bunk above the Double bed in which the majority do not. Allocation is subject to availability at the time of booking. The bistro is open to the public and to visitors joining our onsite guests for the day. We also provide live entertainment till 8pm on Saturday and 12-4pm Sunday which was introduced based on feedback from onsite guests (great atmosphere having a musician). We have a security guard that patrols the grounds to enforce the park noise regulations each evening along with an after hours number available for any concerns. We have instilled in all staff that no radios are to be played prior to 8am onsite Please feel free to contact bdm@ecoqld.com if you would like to discuss further and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Janet

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Birthday visit
Lovely location, excellent bistro. A really peaceful stay
Séjour de 1 nuit en mars 2021
Réponse de Kelly BDM le 28 avr. 2021
Thank you for your review Janet. We look forward to welcoming you back, soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Such a beautiful tranquil place to stay surrounded by nature & wildlife. I didn’t stop smiling from the moment I arrived. Highly recommend
Séjour de 2 nuits en février 2021
Réponse de Habitat Noosa le 23 févr. 2021
We are so glad you enjoyed our little piece of paradise!

8/10 Bien

julie

Les points forts : Propreté
Lake Cootharaba
Tents without ensuite are shaded but the ensuite tents can be hot with no trees in sight. Pleasant huge lake with shallow water.
Séjour de 1 nuit en février 2021
Réponse de Habitat Noosa le 23 févr. 2021
Thank you for you staying with us!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2021
Réponse de Habitat Noosa le 23 févr. 2021
Thank you for staying with us

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2021
Réponse de Habitat Noosa le 23 févr. 2021
Thank you for your 5/5 review!

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Chillaxed camp feeling in a luxury, spacious tent. I believe the photos on website are deceiving though, you're not really in-between the trees as expected. Car park right beside us, could here the cars moving through, so didnt feel like in the wilderness as described. Lovely they had a restaurant in centre of the camps, delicious food, however, could have catered better for kids.
Séjour de 3 nuits en janvier 2021
Réponse de Wayne - Marketing Dept le 27 janv. 2021
Thank you for your review, we are glad you enjoyed our 65 acre eco camp and found our Luxury Paperbark Glamping Tents so spacious, we have lowered our internal speed limit for cars to increase safety and reduce any road noise. Some diesel 4WD cars can be noisier than others. I have passed on your feedback on more menu selections for children. We want to say thank you for the feedback which will allow us to improve in the future for your next visit to Habitat Noosa.